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Downtown Phoenix Hotel

2.5 star property

Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Vending machine
Laundry
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

Downtown Phoenix Hotel places you in the centre of Phoenix, steps from The Van Buren and within a short 5-minute stroll of Arizona Financial Theatre. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include laundry facilities, express check-out and luggage storage. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Downtown Phoenix hotel include Arizona State University - Downtown Phoenix and Phoenix Symphony Hall.

What's nearby

  • The Van Buren - 2 min walk - 0.2 km
  • Arizona Financial Theatre - 5 min walk - 0.5 km
  • Arizona State University - Downtown Phoenix - 7 min walk - 0.6 km
  • Phoenix Convention Center - 12 min walk - 1.0 km
  • Mortgage Matchup Center - 12 min walk - 1.0 km

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Sky Harbor International Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Crescent Ballroom - ‬3 min walk
  • ‪Cornish Pasty Co - ‬8 min walk

About this property

Downtown Phoenix Hotel

As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front desk safe. Self parking is free.

This Phoenix hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 2 levels
  • Built in 1962
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • No smoking on site
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Frequently asked questions

Is parking available at Downtown Phoenix Hotel?

Yep, Downtown Phoenix Hotel has a free self car park.

Is there a free airport shuttle available at Downtown Phoenix Hotel?

No, Downtown Phoenix Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Downtown Phoenix Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Downtown Phoenix Hotel?

No, pets are not allowed.

Is there a golf course on site at Downtown Phoenix Hotel?

There is a golf course next to Downtown Phoenix Hotel.

Downtown Phoenix Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Dallas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Mark

Travelled with group
Disliked: Cleanliness, amenities
Unsafe, unclean, and not recommended. They put lipstick on a pig, then it smeared all over the place! Also, it is not a hotel…it is a MOTEL! Maybe they should learn the difference…u fortunately, hotels.com somehow magically has this 3.0 (m)otel listed at 8.0…dream on!
Stayed 1 night in Dec 2025

4/10 Poor

Mark

Travelled with group
Disliked: Cleanliness, amenities
The facility is no where near an 8, this is a 3 at best. The pictures must reflect how it was the first day. The neighborhood is sketchy, loud, and unsafe at night. The room was worn, damaged, and not very clean. The sheets thankfully were clean and the beds were comfortable enough. The door would not close all the way and looked like it had been previously kicked in - it would only latch if you pushed firmly and it was so warped the deadbolt could not be locked (and this is not a good neighborhood). One towel had blood stains, the bathroom was not clean, and the shower door would not stay closed. Enough said…I do not recommend!
Stayed 4 nights in Dec 2025

6/10 Okay

Pericles

Stayed 2 nights in Nov 2025

8/10 Good

Lonnie S

Liked: Cleanliness, staff & service, amenities
Housekeeping was excellent. Pillows, hot water, KEURIG coffee maker coffee was hot, immediate response was great when fire alarm went off
Stayed 4 nights in Dec 2025

4/10 Poor

Ruben

Liked: Cleanliness, staff & service
Definitely downtown. Homeless around the area. Parking was limited. Shower door wouldn't stay closed. Only benefit was that the van Buren was across the street
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Check in was easy as pie, the room was clean, the staff were courteous and friendly ( Zabrina! She was so nice, easy to talk to! ). Only negative i have about the whole experience we're the vending machines, they did not work, no signage to indicate and it ate my money. It's like oooooh so many good snacks but no, you can't have them! Put a sign on it! It was pretty quiet during our stay, if i come for another event in the same area i would stay again, for sure.
Stayed 2 nights in Dec 2025

6/10 Okay

Angelina

Travelled with family
Liked: Property conditions & facilities
staff was wonderful, vending machine wasn’t working
Stayed 2 nights in Dec 2025

2/10 Terrible

Jasmon

Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Stayed 1 night in Dec 2025

6/10 Okay

jeffrey

Travelled with family
Liked: Cleanliness, staff & service
For an overnight stay it was okay
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to just sit and be a bumbo on a log
Stayed 1 night in Dec 2025

4/10 Poor

Carmella, Yuma

Stayed 2 nights in Dec 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service
It was in a rough part of town. It was slightly overpriced.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service
It was clean but still need work inside. Could be nice but looks a bit run down.
Stayed 1 night in Dec 2025

6/10 Okay

Justin

Business traveller
Liked: Staff & service
Good hotel for location and price.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Stayed 1 night in Dec 2025

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for downtown. Is an older 2 story property with recent upgrades. Manager and staff were good. Located on a very busy and noisy street; expect noise and outside lights 24/7. Do not expect a 5 star facility and you will find good value for dollar.
Stayed 1 night in Dec 2025

8/10 Good

Oscar

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't let it's looks deceive you. The rooms are very nice, modern and clean. We needed an inexpensive place to stay close to our daughters apartment and this fit the bill. It doesn't look like much from the outside but we were very happy with our stay. Will definitely stay here again.
Stayed 1 night in Dec 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
This property does NOT look like the photos. I was shocked when I got to this property and actually saw it in person. I was bringing my daughter and her friend to the Billie Eilish concert and when we pulled up I was so embarrassed and slightly mortified. Thank god it was only one night.
Stayed 1 night in Nov 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
The owner was super friendly. Place is old but it’s clean! You can tell they are in the processes of renovating. It was less than 5 min walk to the financial theater
Stayed 1 night in Dec 2025

2/10 Terrible

vadim, swampscott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025