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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel San Carlos - Downtown Convention Center

Welcome to our grand lobby, featuring a high ceiling, a reception desk, and a seating area with comfortable chairs.
Comfortable room with a large bed, bedside table, and desk, offering a quiet space to work and rest.
Experience the grandeur of our lobby, featuring a stunning mirror cabinet, elegant chandelier, and comfortable seating area.
Enjoy a refined dining experience in our elegant dining area, set with fine china and silverware.
Experience the grandeur of our lobby, featuring a high ceiling, elegant chandelier, and comfortable seating areas.

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and PHX Arena. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1302 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • PHX Arena - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1012 reviews
Rating 8 - Good. 270 out of 1012 reviews
Rating 6 - Okay. 163 out of 1012 reviews
Rating 4 - Poor. 105 out of 1012 reviews
Rating 2 - Terrible. 85 out of 1012 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jill

Disliked: Property conditions & facilities
I hope someone restores that beautiful building!
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Bethany

Liked: Cleanliness, staff & service
Stayed one night, going to a concert at the van Buren. Convient walking distance and close to train for airport. I know it is a historic hotel but they should update chair and bed in room, uncomfortable and lumpy. The shower temp was too hot and hard to adjust. The channel selection on the TV was weird. Felt like I was in the late 1900s, only infomercials, QVC, and old reruns
Stayed 1 night in Apr 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Apr 2025

8/10 Good

Yu

Liked: Cleanliness, staff & service, amenities
Too old
Stayed 1 night in Feb 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historically Quaint.

Stayed for 3 nights. It's an historic hotel so everything is as old as my gramma's china. But that is the appeal. I will say the bed was spectacularly comfortable. I kept an eye out for the ghost lady in white but did not see her.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
It’s an amazing old historic hotel. I would never stay anywhere else in downtown Phoenix. I love the hotel and have used it three times. The staff is friendly and nice. The location is great. The bars and restaurants within 5 blocks are plentiful. But the rooms are small and don’t have modern furnishings so if a guest needs a fancier place then this probably isn’t their spot.
Stayed 4 nights in Apr 2025

4/10 Poor

Chrissy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rose-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

6/10 Okay

Freddy

Business traveller
This hotel can need some major renovation. Carpeting, elevators, furniture, lobby decorations and setup, etc.
Stayed 1 night in Apr 2025

8/10 Good

Rizwan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Travis

Liked: Staff & service
Older property so not the most modern or in perfect condition. But it’s perfectly fine and the location/area is great for any downtown activities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shanmuga Priya

Stayed 2 nights in Apr 2025

8/10 Good

Shruti

Business traveller
Cozy and comfortable old building. I was relaxed there. But they should stock up on water bottles at the vending machine daily
Stayed 3 nights in Apr 2025

8/10 Good

Beymar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Marblehead

Business traveller
Liked: Cleanliness, staff & service, amenities
Older hotel but clean, friendly staff. The free WiFi was worth what it cost, practically nonexistent. Had to hit a coffee house to do a work zoom. Overall it was ok. Had a certain charm
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

vickie

Business traveller
Liked: Cleanliness, staff & service

Don't book if you want to use a pool area.

We loved the vibe of the hotel. It truly is a hidden gem. Sure, it could be updated but overall it's quirky and fun. What we didn't love is that we booked this hotel because it lists a pool (and shows pictures of it) on the website. The pool is dry. The deck around it is in shambles which was really disappointing. When we talked to the front desk staff about it, he says "Ya. I know. It shouldn't be on the website...." We also weren't prepared for the rooms not to have air conditioning but that is on the website and we missed it. The restaurant at the hotel is excellent.
Stayed 3 nights in Apr 2025

6/10 Okay

Pj

Stayed 3 nights in Apr 2025

8/10 Good

Grey, Oakland

Travelled with partner
It was a good value for downtown Phoenix. Wi-Fi did not work well in the room. 2 short blocks to parking garage they recommended (not a problem for us). Quiet rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this place is great!
Stayed 1 night in Apr 2025

8/10 Good

Devin

Stayed 2 nights in Mar 2025