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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Interior
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Banquet hall

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$160
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.6 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and Mortgage Matchup Center. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1302 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Herberger Theater Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • Mortgage Matchup Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Valley Bar - ‬1 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on 21 Dec 2025 start from AU$159.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Is there a golf course on site at Hotel San Carlos - Downtown Convention Center?

There isn't one on site, but The Raven Golf Club at South Mountain is a short 10-minute walk away.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1008 reviews
Rating 8 - Good. 248 out of 1008 reviews
Rating 6 - Okay. 152 out of 1008 reviews
Rating 4 - Poor. 111 out of 1008 reviews
Rating 2 - Terrible. 87 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oluwasegun

Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
No hotel parking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very vintage but loved it. We stayed there for a concert at the phx arena and it was within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nostalgic
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good all of it.
Stayed 1 night in Sep 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was the least desirable part of this stay
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were amazing. Will stay in the future.
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Stayed 1 night in Aug 2025

10/10 Excellent

Max, Homestead

Stayed 3 nights in Aug 2025

10/10 Excellent

Philip, lake havasu

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat historic hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Destiny

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very annoying that the only parking available is like 2 blocks away and you have to pay for it. If you’re had a heads up it was like this I would not have been so annoyed. Also none of the outlets worked, there was extension cords everywhere so unsafe and not up to code
Stayed 1 night in Aug 2025

10/10 Excellent

Helen Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Rating

Love the location and friendly customer service and Room Rate. And feeling Safe. Thank You
Stayed 2 nights in Aug 2025

10/10 Excellent

David, phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel,
Stayed 3 nights in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
The room, while vintage, was well-cooled and very clean. Other aspects of the building are to be expected for such a historical building. The price was right for me and the location was excellent with regard to proximity to the Convention Center space and other downtown spaces. The history was very interesting, and seeing all the stars on the sidewalk and knowing of the hotel's story with regard to signature celebrities of the past was very cool.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

6/10 Okay

Aria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were professional and friendly. The location is great if you’re staying for a concert or convention. However, there is limited parking and the parking garage is on the other side of the block. The trolley is noisy at night and the walls are super thin. It was hard to sleep especially whenever other guests are talking in the hallways; the sound echoes throughout the building. Other than that, the hotel was perfect for our one night stay for our concert.
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for walking to the PHX Arena. Lots of cute shops, restaurants and coffee nearby as well as a grocery store and CVS. The hotel is very old, large step up to the bathroom, old school like 1899 decor. If I go back I’d want to get a Star room like Mae West or Marilyn Monroe. Ice is on the 3rd floor. Business center/ gym/ Pool were closed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025