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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Interior
Desk, blackout curtains, iron/ironing board, free WiFi
Banquet hall
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and PHX Arena. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1302 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • PHX Arena - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪B&B Market - ‬2 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.6

Good

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 399 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

Reviews

4/10 Poor

Nicholas

Travelled with family
Disliked: Amenities, property conditions & facilities
Poor AC, uncomfortable bed, you can hear everything happening in your neighbor's rooms and in the hallway. So uncomfortable, we drove home for the night. The restaurant was delicious! Would eat there again
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my room. So very convenient for my Comicon trip. Great hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Bailey

Travelled with family
Disliked: Staff & service, amenities
No air conditioning. Super outdated and stuffy. No parking. Disinterested staff.
Stayed 1 night in Jun 2025

6/10 Okay

Abraham

Liked: Cleanliness, staff & service
There were a few issues, there is no mini fridge, the ac barley made it cool and we were having issues with the door locking system
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
San Carlos Hotel is a well located hotel in Phoenix Downtown. It is full of history, being the first luxory hotel since 1930s. I stayed on the floor where Clark Gable had a room!!! Decoration made me feel like home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raynard

Stayed 1 night in Apr 2025

6/10 Okay

SETH

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I start with the Negatives from this stay could be all related to the Arizona Heat. I may want to stay again but during the Winter. The negatives this building is a much older building and its A/C is central air so its not controlled by the rooms or the desk staff which made the stay very difficult to sleep. my oldest 20 and youngest 16 went home mutiple nights during the stay as they couldnt handle the heat in the room as there was no cold air at night . My wife ordered a fan and had it delivered . In previous reviews it says they provided fans to people who aaked. (She didnt ask) The pool was also closed during my visit as there doing renovations . This can be releated to old plumbing but water would jump to scolding hot every few minutes even we had it set cold, description says preium channels for the tv only had Over the Air TV stations I do kind of regret booking my stay as we left feeling agitated instesd of relaxed and happy. Now the postives the staff were amazing my wife enjoyed speaking with the house keeper. There is also a mini hollywood stars around building of classic stars that stayed at the hotel. 3rd floor where the ice maker is at they have the Marylyn Monroe suite as in history of building she was once a guest. Building is less then two blocks from the convention center . Exterior of this building was also used in both original Pyscho and the Remake Building is also supposly hunted but did not experience.
Cracked or Chipped Molding, Hotel is under renovation
Cracked or Chipped Tiles Hotel is under renovation
Cracked or Chipped Tiles Hotel is under renovation
The Maryln Monroe Suite Door on 3rd Floor; I failed to ask if it is possible to reserve these special suites. So I would love if Hotel Could answer this question.
Stayed 4 nights in Jun 2025

6/10 Okay

Heidi K

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a standard room on a low rate, Phoenix temps in the low 100s. I found the hotel to be friendly and clean. It does show of age and some areas due for remodeling, however, the charm of the historic hotel is there. Limited conversations with staff were attentive and showed care for us as guests.The pool was drained and closed with other basic maintance well kept. The room temp was cool and with the use of the ceiling fan, the room tempature was comfortable in the Phoenix heat, this is meantioned due to other reviews read about the hotel and tempature controls. The lobby was humid and warm in the evening. It's an A+ 3-Star hotel. I was pleased with the stay and would stay there again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jose

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is all good but the a/c is terrible service Highly not recommend staying here for the summer It’s still hot when we came back from the Phoenix fan fusion convention . We left the night of booking. Not sure I’ll get a refund for the nights that I didn’t stay, but will not book here ever again. Please upgrade your ac and modernize Hopefully the staff or site helps out with the refund
Stayed 3 nights in Jun 2025

4/10 Poor

Samantha

Travelled with group
Liked: Staff & service
Disliked: Amenities
The location was accessable to a parking garage as well as the many sites of downtown. I do understand that it is a historical hotel but the inability to control the temperature of my room in a city like downtown Phoenix was shocking. It was car too warm in the room. The beds were hard and uncomfortable and the shower was less than inadequate. The staff was kind and quick to check in and out.
Stayed 1 night in Jun 2025

4/10 Poor

jacob

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were nice and friendly but it doesn't make up for the poor condition of the hotel. Terrible ac (which matters in Phoenix) Water from the shower was either ice cold or searing hot. The pool was being fixed so it was closed. No parking or valet service for an area that honestly needs it. I would not stay again. The TV's were ancient and had no options. And there wasn't a lot of options for electricity for phone charging.
Stayed 2 nights in Jun 2025

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Small room and no A/C.
Stayed 3 nights in Jun 2025

6/10 Okay

Ruben

Stayed 1 night in Apr 2025

10/10 Excellent

Marc, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and close to everything
Stayed 1 night in May 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect weekend for us close to all the venues
Stayed 1 night in Jun 2025

10/10 Excellent

Kioma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Nice environment friendly staff. Clean rooms reasonable prices
Stayed 3 nights in Mar 2025

6/10 Okay

GERALD

Business traveller
Old hotel convenient location, tiny shower. Small room but great service
Stayed 3 nights in May 2025

10/10 Excellent

kris

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Keelin

Stayed 2 nights in May 2025

4/10 Poor

Strahinja

Stayed 1 night in May 2025

10/10 Excellent

David, RIO RICO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in May 2025

10/10 Excellent

Doneicisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in Phoenix for a basketball convention. This hotel was perfect for my stay. It was in close walking distance to the Convention Center. The room was very clean. Housekeeping is top notch. the hotel is an older hotel but priced cheaper than hotels in the area.
Stayed 3 nights in Apr 2025