Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Lobby
Interior
Desk, blackout curtains, iron/ironing board, free WiFi
Banquet hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$409
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, PHX Arena
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and PHX Arena. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1302 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • PHX Arena - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk
  • ‪Valley Bar - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on 19 Nov 2025 start from AU$409.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 417 out of 1016 reviews
Rating 8 - Good. 253 out of 1016 reviews
Rating 6 - Okay. 155 out of 1016 reviews
Rating 4 - Poor. 109 out of 1016 reviews
Rating 2 - Terrible. 82 out of 1016 reviews

Reviews

10/10 Excellent

Samuel David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th year in a row staying when I visit Phoenix. It’s a nice historic hotel that is located near the Convention Center. They keep this place very cleaned and maintained. The staff is wonderful and they remember me when I come back. The only complaint I really have is that the pool wasn’t open. Something that would have been lovely to have on hot July days in Arizona.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberly, Tempe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here for the great location and historic nature of the hotel. Sadly, the pool has been closed for some time which is the only reason I didn't give five stars. The staff are always great and the rooms are very clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place to stay. Easy big buildings around
Stayed 1 night in Jul 2025

8/10 Good

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The uniqueness is what you like about the hotel san carlos and the history.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It good
Stayed 2 nights in Jul 2025

8/10 Good

Solymar

Travelled with group
Liked: Cleanliness, staff & service, amenities
Old and historic building with great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice to stay in. Although the pool was closed we still had a good time and would love to stay here again
Stayed 3 nights in Jul 2025

8/10 Good

Erica

Stayed 1 night in Mar 2025

10/10 Excellent

Pamela, HEREFORD,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Clean room
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful sight, wonder location, but not so wonderful for a minor inconvenience: there was no refrigerator or microwave in our room.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

No AC Control

The only thing I wasn’t to say is it’s an old building and…..you won’t have any control of the air conditioning. It’s controlled by the property for the entire floor. My room had to be at least 76° - 78° when I arrived. It was awful. The fan wasn’t helping either. THIS IS PHOENIX!
Stayed 1 night in Jun 2025

2/10 Terrible

natalia

I didn't get to stay there because the AC was broken but thank God. The hotel is in a very sketchy place, doesn't have a carpark so you have to look for one around at a not very nice street, the lobby smells terrible between mouldy and dirt, just the sofa at the entrance was the dirties thing I've seen. I wouldn't have stayed there even if I didn't get a refund.
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't say there because the air conditioner was not working.
Stayed 1 night in Jun 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, property conditions & facilities, room comfort

Pool was closed in the middle of the summer 113*

Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is older, and you do not have to worry about rooms being overly cold. This is probably the downside of the facility. The "office center" consisted of one working computer and was very hot to work in. This area was the workout room, which was limited. I need to print out a bunch of documents for an appointment. Which is the reason I was there. The location, because of my needs, was very suitable and served my purpose, plus it was very reasonable in cost. The staff was very helpful since I live in Mexico, and I had a piece of mail that did not arrive during my stay. The staff was willing to forward that mail in an envelope I left them, and they followed up with me once they received it. All in all, I would stay there again if I had similar needs there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Savannah

Liked: Cleanliness, staff & service
Location and staff were great. No thermostat in the room though, so our room was quite hot which made it very difficult to sleep unfortunately.
Stayed 1 night in Jun 2025

6/10 Okay

Melanie

Travelled with group
Liked: Staff & service
Central ac, it was hot through the whole night.The bathroom had hairballs in it when we got there. Not the greatest but it was ok for the night.
Stayed 1 night in Jun 2025

6/10 Okay

Lauren

Travelled with partner
Disliked: Amenities, property conditions & facilities
There is no AC so it is hot and stuffy. No fan in the bathroom. No fridge. It’s an old hotel and not much to write home about.
Stayed 1 night in Jun 2025

4/10 Poor

Nicholas

Travelled with family
Disliked: Amenities, property conditions & facilities
Poor AC, uncomfortable bed, you can hear everything happening in your neighbor's rooms and in the hallway. So uncomfortable, we drove home for the night. The restaurant was delicious! Would eat there again
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my room. So very convenient for my Comicon trip. Great hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Bailey

Travelled with family
Disliked: Staff & service, amenities
No air conditioning. Super outdated and stuffy. No parking. Disinterested staff.
Stayed 1 night in Jun 2025