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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with a restaurant, 3-minute walk to Phoenix Convention Center

Photo gallery for Hotel San Carlos - Downtown Convention Center

Lobby
Interior
Lobby
Front of property
Room, 2 Double Beds, City View

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and Mortgage Matchup Center. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 1302 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • Mortgage Matchup Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Barrel & Bushel - ‬4 min walk
  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Westin Executive Club - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a restaurant, 3-minute walk to Phoenix Convention Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Is there a golf course on site at Hotel San Carlos - Downtown Convention Center?

There isn't one on site, but The Raven Golf Club at South Mountain is a short 10-minute walk away.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1019 reviews
Rating 8 - Good. 249 out of 1019 reviews
Rating 6 - Okay. 163 out of 1019 reviews
Rating 4 - Poor. 112 out of 1019 reviews
Rating 2 - Terrible. 88 out of 1019 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Toby

Liked: Cleanliness, staff & service
Everything was great love the history and it was clean and everyone was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

amber

Stayed 1 night in Nov 2025

6/10 Okay

Pete

Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

4/10 Poor

Gustav

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Parking was HORRIBLE, you have to park 1.5 blocks away at $18 a day, not handicap accessible, there was a step to get in to the bathroom, there was no space between the bed and the door to maneuver a walker, people were wandering the halls during the night, apparently doing a ghost tour? It's downtown Phoenix, so enjoy the Hobos and open drug use. We checked out after 1 night of our planned 3.
Stayed 3 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

2/10 Terrible

THOMAS

Business traveller
Yes this was a terrible room. An extension run along the baseboard was the power to the ancient tv. There are no plugs to charge devices. Except in the dated bathroom that only worked with the light on. There are no sprinklers and with the electrical violations I felt extremely unsafe. There is much more to say but I will warn you to pay a little more and be safe.
Bathroom has a 10” step up. Oldest plumbing I’ve ever seen and I’m 76 years old.
Tv cabinet and tv is Ancient piece of furniture hooked up to an extension cord wired into the ceiling.
30 year old phone.
Stayed 1 night in Nov 2025

10/10 Excellent

Tami

Business traveller
Liked: Cleanliness, staff & service
Hard pillows, great location
Stayed 1 night in Nov 2025

4/10 Poor

Wilfred

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff, no parking, no control over A/C, poor WiFi
Stayed 1 night in Nov 2025

2/10 Terrible

Lucia

Stayed 1 night in Nov 2025

10/10 Excellent

Ernest

Stayed 1 night in Nov 2025

6/10 Okay

Mario, Phoenix

It’s old
Stayed 1 night in Nov 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Syed-Mohammed

Stayed 2 nights in Oct 2025

2/10 Terrible

Horacio

Disliked: Cleanliness, amenities, property conditions & facilities
Was not able to stay at the hotel
Stayed 1 night in Nov 2025

6/10 Okay

David Andrew

Business traveller
Liked: Cleanliness
Room was fine but hotel is dated, and the WiFi in the room was shocking
Stayed 3 nights in Oct 2025

4/10 Poor

RIchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should detail its considered haunted
Stayed 5 nights in Oct 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love plugs by the bed We love this historic hotel and its location whenever we visit Phx but need a fridge in room and plugs by bed to update travel experience!
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, amenities
Poorly taken care of. Smells of cigarettes everywhere. Beds are hard, worse than a decent motel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dimo

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel. Old but very well maintained
Stayed 1 night in Oct 2025

10/10 Excellent

Dhvani Tushar

Liked: Cleanliness, staff & service, amenities
Historic hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ericka

Stayed 1 night in Oct 2025

8/10 Good

Vishnavi

Business traveller
Liked: Amenities, property conditions & facilities
I wish the rooms had thermostats, my room was really cold. Also I know it’s a historic hotel but I feel like it would still be nice if the hotel was stocked with some essentials like toothbrushes/toothpaste in case guests forgot this
Stayed 2 nights in Oct 2025

4/10 Poor

Salim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower drain was clogged Lobby smells bad
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was cool for a single night stay
Stayed 1 night in Oct 2025