Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Restaurant
Room amenity
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Hot tub
  • 24/7 front desk
  • Pool
  • Laundry
The current price is AU$242
includes taxes & fees
19 Sept - 20 Sept

Explore the area

View map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪3 min walk‬
  • Biltmore Fashion Park
    ‪4 min drive‬
  • PHX Arena
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

9.8 out of 10
Exceptional
(35 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Phoenix Children's Hospital and 3.9 km (2.4 mi) from Biltmore Fashion Park. Highlights at this hotel include an outdoor swimming pool, a complimentary breakfast and in-room kitchens. .Enjoy the 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. There's also the convenience of free self parking. .With a stay at this 3-property class Encanto hotel, you'll be 4.1 km (2.6 mi) from Saint Joseph's Hospital and Medical Center and 4.2 km (2.6 mi) from Barrow Neurological Institute.

What's nearby

  • Phoenix Children's Hospital - 3 min walk - 0.3 km
  • Biltmore Fashion Park - 4 min drive - 4.5 km
  • Phoenix Convention Center - 6 min drive - 6.4 km
  • PHX Arena - 7 min drive - 6.8 km
  • Chase Field - 7 min drive - 6.8 km

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Burger King - ‬15 min walk
  • ‪PCH Starbucks - ‬10 min walk
  • ‪Lucky Boy Burger Shop - ‬16 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Staybridge Suites Phoenix - Biltmore Area by IHG?

Staybridge Suites Phoenix - Biltmore Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Phoenix - Biltmore Area by IHG?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Phoenix - Biltmore Area by IHG on 19 Sept 2025 start from AU$241.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Phoenix - Biltmore Area by IHG?

Yep, Staybridge Suites Phoenix - Biltmore Area by IHG has a free self car park.

Does Staybridge Suites Phoenix - Biltmore Area by IHG have a pool?

Staybridge Suites Phoenix - Biltmore Area by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Staybridge Suites Phoenix - Biltmore Area by IHG a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Staybridge Suites Phoenix - Biltmore Area by IHG.

Does Staybridge Suites Phoenix - Biltmore Area by IHG serve breakfast?

Yep, complimentary buffet brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Staybridge Suites Phoenix - Biltmore Area by IHG?

No, Staybridge Suites Phoenix - Biltmore Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Staybridge Suites Phoenix - Biltmore Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 473 out of 701 reviews
Rating 8 - Good. 134 out of 701 reviews
Rating 6 - Okay. 50 out of 701 reviews
Rating 4 - Poor. 21 out of 701 reviews
Rating 2 - Terrible. 23 out of 701 reviews

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great. Comfortable rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient to the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Honestly better then some Las Vegas hotels I have stayed in. Everyone that I interacted with that worked there top notch.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our family. We got the two room suite and couldn’t have been happier. From the minute we arrived, every member of the staff we encountered said hello to us and we felt welcomed. The free breakfast had many options and was a nice perk. I had no complaints about this hotel and I am extremely picky! I will stay here every time my family goes to Phoenix.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast, friendly staff and very clean! Loved our stay
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay but Expedia’s and what I actually paid was way off
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt this property was top notch in every way. My gf and I loved it. Irving, who checked us in was a great guy and very patient with our numerous questions. Yet all the staff were amazing overall. The gentleman handling the breakfast was a super fellow and I wish I could have caught his name. I love to converse and so did this guy so no complaints there. The young lady handling the desk later in the evening was very friendly also. I would strongly suggest this place to anyone looking for a place to stay in Phoenix Metro and would definitely go back.
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean, staff were very very friendly and helpful. I will stay here again! The breakfast was amazing! So impressed! The price was perfect too!
Stayed 1 night in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Stayed 1 night in May 2025

4/10 Poor

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reserved a two room suite but upon check in was told it was not available.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean really liked the suite with kitchenette Staff very pleasant. Good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and hotel

Good trip with clean and comfort room I will definitely return.
Stayed 1 night in May 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Wonderful place. Really clean, great accommodations and really nice staff.
Stayed 1 night in May 2025

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 3 nights in May 2025

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities

Staybridge suites Phoenix

Our flight was significantly delayed and I called the hotel the afternoon of check in to say I knew we wouldn't be able to check in before 1 a.m. and in fact ended up being after 2 in the morning. The person I spoke to assured me they would tell the night desk manager so the reservation wouldn't be considered a no show. But when we arrived the front door was locked and the night desk clerk seemed irritated and said essentially it was a no show. He did give us a room but said we had to wait for him to finish a night audit when all we wanted was to sleep. The beds were comfortable but the couch bed not at all! Also I reserved the room for 5 people. There was no bedding or pillows in the room to make up the couch. Also only 2 bath towels in the bathroom. We went to the desk to request all the above and he gave us a sheet and blanket they were out of bath towels. Honestly since we came so late I can't comment on amenities like pool or gym or anything. We left in the morning to go on to Tucson so was an exceedingly short stay for not even a whole night
Stayed 1 night in May 2025

6/10 Okay

Marcella

Stayed 5 nights in May 2025

2/10 Terrible

Karla

Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Amenities
Clean room, good breakfast and nice staff
Stayed 2 nights in Apr 2025

10/10 Excellent

morgan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025