Kimpton Hotel Monaco Philadelphia by IHG

4.5 star property
Luxury hotel with bars/lounges and rooftop terrace

Photo gallery for Kimpton Hotel Monaco Philadelphia by IHG

Hotel Monaco features a classic entrance with a prominent awning and large windows.
Meetings and events take place in this spacious room with a long table, high ceilings, and modern lighting.
Relax in a stylish seating area with leather sofas and a bar counter, surrounded by natural views and modern industrial touches.
Relax in a comfortable lounge area with a sofa, armchairs, and a coffee table, surrounded by pendant lights and large windows offering views of the outdoor area.
Relax in a spacious lounge with a long, cushioned bench and various seating options.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
The current price is AU$286
includes taxes & fees
20 July - 21 July

Explore the area

Map
433 Chestnut St., Philadelphia, PA, 19106
  • Independence Hall
    ‪1 min walk‬
  • Liberty Bell Center
    ‪2 min walk‬
  • Pennsylvania Convention Center
    ‪19 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Room (Essential)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Premium Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Spa)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Park View

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Corner (Spa)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Single Bed

Room, 1 King Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

About the area

Philadelphia

A luxury stay in the heart of Philadelphia awaits you at Kimpton Hotel Monaco Philadelphia by IHG. Within steps you'll find popular attractions like Independence Hall and Liberty Bell Center. Highlights at this boutique hotel include 2 bars/lounges, a restaurant and a 24-hour business centre. .The restaurant, Red Owl Tavern, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Stratus Bar is the hotel's own rooftop bar. Enjoy access to scooter/moped rentals and free bike hire. 13000 square feet (1208 square metres) of event facilities include 9 meeting rooms and conference space. Added amenities include Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available on weekdays between 8:00 AM and 11 AM and on weekends between 8 AM and 1 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 30-minute walk of this 4.5-property class Center City hotel, attractions include Pennsylvania Convention Center and Rittenhouse Square.

What's nearby

  • Independence Hall - 1 min walk - 0.0 km
  • Liberty Bell Center - 2 min walk - 0.2 km
  • Reading Terminal Market - 13 min walk - 1.1 km
  • Pennsylvania Convention Center - 19 min walk - 1.6 km
  • Rittenhouse Square - 3 min drive - 2.2 km

Getting around

  • 5th St. Station - 2 min walk
  • Philadelphia Temple University Station - 7 min drive
  • Philadelphia International Airport (PHL) - 17 min drive

Restaurants

  • ‪Mexico At the Bourse - ‬2 min walk
  • ‪Palotv Wawa 8131 - ‬3 min walk
  • ‪La Colombe Coffee Roasters - ‬5 min walk
  • ‪Independence Beer Garden - ‬3 min walk
  • ‪Red Owl Tavern - ‬1 min walk

About this property

Kimpton Hotel Monaco Philadelphia by IHG

Luxury hotel with bars/lounges and rooftop terrace
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and 9 meeting rooms.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 13000 square feet (1208 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Kimpton Hotel Monaco Philadelphia by IHG. For a fee, parking is available.

This 4.5-star Philadelphia hotel is smoke free.

  • 268 guestrooms or units
  • 2 bars or lounges
  • 13000 sq ft of conference space
  • 1208 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Kimpton Hotel Monaco Philadelphia by IHG offers 268 accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Philadelphia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per 24-hour period)
  • Available in some public areas: WiFi (USD 12.99 per 24-hour period)

Parking and transport

  • Secured, covered valet parking on site (USD 72.28 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11 AM on weekdays and 8 AM to 1 PM on weekends; USD 5 to 40 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Red Owl Tavern
  • Stratus Bar

Things to do

  • Bicycle tours
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 40 per person
  • Fee for in-room wireless Internet: USD 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72.28 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 587909

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monaco Hotel Philadelphia
Monaco Philadelphia
Philadelphia Monaco

Frequently asked questions

What is the cancellation policy at Kimpton Hotel Monaco Philadelphia by IHG?

Kimpton Hotel Monaco Philadelphia by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Hotel Monaco Philadelphia by IHG?

As of 14 July 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Monaco Philadelphia by IHG on 20 July 2025 start from AU$286.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Hotel Monaco Philadelphia by IHG?

Yep, Kimpton Hotel Monaco Philadelphia by IHG has secured covered valet parking with in/out privileges for USD 72.28 per day.

Is there a spa on site at Kimpton Hotel Monaco Philadelphia by IHG?

There's no onsite spa, but this property does offer services like deep-tissue massages.

What makes Kimpton Hotel Monaco Philadelphia by IHG a romantic place to stay?

Al fresco dining and a bar, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Kimpton Hotel Monaco Philadelphia by IHG.

Is Kimpton Hotel Monaco Philadelphia by IHG family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Hotel Monaco Philadelphia by IHG is a hit with families.

Does Kimpton Hotel Monaco Philadelphia by IHG serve breakfast?

You bet, full breakfast is available on weekdays from 8:00 AM to 11 AM and weekends from 8 AM to 1 PM.

Is there a free airport shuttle available at Kimpton Hotel Monaco Philadelphia by IHG?

No, Kimpton Hotel Monaco Philadelphia by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Hotel Monaco Philadelphia by IHG?

Yep, you can grab a meal at Kimpton Hotel Monaco Philadelphia by IHG's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Kimpton Hotel Monaco Philadelphia by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Kimpton Hotel Monaco Philadelphia by IHG?

Furry friends are welcome at Kimpton Hotel Monaco Philadelphia by IHG, with food and water bowls on offer.

Kimpton Hotel Monaco Philadelphia by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 748 out of 1112 reviews
Rating 8 - Good. 191 out of 1112 reviews
Rating 6 - Okay. 83 out of 1112 reviews
Rating 4 - Poor. 55 out of 1112 reviews
Rating 2 - Terrible. 35 out of 1112 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Hip
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for tourism and dining.
Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, the comfy bed, and the attentive staff. This hotel is in a very historic area of the city and it was a delight to walk around the area. Definitely a hotel I would return to.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice rooms. Only downside was overnight parking was $75. I know we were in center city, but that's pretty absurd.
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Alan W.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very near to the historical sites
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Trish

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Vibe with vibrant decor and colors. Right by historical sites.
Stayed 3 nights in Mar 2025

6/10 Okay

Crystal, Omaha

Travelled with family and small children
Liked: Staff & service, amenities
Location can't be beat. You can self park a block away. Lobby is lovely and morning coffee is delicious. Rooms, halls need love. Our room was very musty. The bathroom window shade had mold on it. I mentioned this and let the front desk know we would be gone all day. They didn't change it or clean it. They sent someone up with a new shower curtain. Then gave us $20 to spend at the restaurant. But we had to leave the next morning before it opened. Hallway carpet had holes in it. Bed spring on one of our beds was broken. I wouldn't spend this money to stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scherley

Liked: Cleanliness, staff & service, property conditions & facilities
rooftop bar was the best.
Stayed 1 night in Mar 2025

10/10 Excellent

Dara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful aesthetic! And our room had a view of Independence Hall.
Stayed 1 night in Mar 2025

10/10 Excellent

bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Stayed 2 nights in Mar 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is great. The architecture and fun decor makes the hotel special and the staff was great. We arrived at 12pm on a sold out Saturday and were pleasantly surprised they had rooms available for us. I booked a room with breakfast included and they remembered those vouchers, but they did not remember to give my VIP Access free beverage voucher - but had no pushback when I pointed it out. Pay attention to all the food and beverage though. There is a value on the back. We tried to use our drink coupon but did not know there is a $15 maximum and the drink I ordered was $16. I asked to pay the difference and was met with a hard no. There was no solution finding...just a no. In fact the bartender started to avoid me b/c yes I found it difficult to understand why they wouldn't charge the difference. So instead I didn't' use the drink coupons, paid in full, and that was that - but really disappointing. Breakfast was better because they apply the value but if you go over, they just charge you the difference. Not sure why the breakfast worked that way but not the drinks at the bar. If all the cocktails on your menu are over the max limit and you can't be flexible, then just tell me only beer and wine is covered or something like that. Be clear with the VIP Access amenity Otherwise we had a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Stayed 1 night in Mar 2025