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5.0 out of 5

"The studio suite is spacious, nice amenities, clean and comfortable surroundings. Courteous and helpful staff. " More

By a verified traveller on Sat 11 Nov 2017

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Studio Suite, 2 Double Beds, Balcony, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Skyline Accessible King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Description

The Windsor Suites puts you in the heart of Philadelphia, within just a 10-minute stroll of popular attractions like City Hall and Walnut Street. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and in-room kitchens.

All 155 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free weekday newspapers. Room service is available and kitchens come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Free bottled water, safes, and hair dryers are also available.

Enjoy the 24-hour fitness center and seasonal outdoor swimming pool. Added amenities include free WiFi in public areas, a 24-hour business center, and laundry facilities. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4-star Center City hotel include Pennsylvania Convention Center and Reading Terminal Market.

The Windsor Suites ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Windsor Suites

Everyone (1)
5 out of 5

Central location

The studio suite is spacious, nice amenities, clean and comfortable surroundings. Courteous and helpful staff.

Posted by , from sydney, australia on 11 Nov. 2017

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Comment from Hotel Management

18 Nov. 2017 by Michael

Angela, My name is Michael England and I serve as the Director of Rooms for The Windsor Suites. I wanted to personally reach out and thank you for your 5 star review! I am pleased that we provided a memorable experience for you and know that I will be sharing your feedback with our team! Thank you for staying with us and please come see us again soon!

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 13 to June 09:

  • Swimming pool

Property Features

The Windsor Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1897 square feet (176 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

  • 155 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 1897 sq ft of conference space
  • 176 sq m of conference space
  • Built in 1963
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia Intl. Airport (PHL) (16.9 km / 10.5 mi)
  • Train station: Philadelphia 30th St Station (1.7 km / 1.1 mi)
  • Metro station: City Hall Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Windsor Suites offers 155 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The Windsor Suites has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid debit cards are not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suites Windsor
  • Windsor Suites
  • Windsor Suites Apartment
  • Windsor Suites Apartment Philadelphia
  • Windsor Suites Philadelphia
  • The Windsor Hotel Philadelphia
  • Windsor Hotel Philadelphia
  • Windsor Suites Hotel Philadelphia
  • Windsor Suites Hotel
  • The Windsor Suites Hotel
  • The Windsor Suites Philadelphia
  • The Windsor Suites Hotel Philadelphia

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.