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Sheraton Philadelphia Downtown

4.0 star property
Hotel with a restaurant, 7-minute walk to Ben Franklin National Memorial

Photo gallery for Sheraton Philadelphia Downtown

Exterior
Meeting facility
Lobby
Meeting facility
42-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$221
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
201 North 17th Street, Philadelphia, PA, 19103
  • Place, Benjamin Franklin Parkway
    ‪3 min walk‬
  • Place, Pennsylvania Convention Center
    ‪8 min walk‬
  • Place, Reading Terminal Market
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Queen Room

1 bedroom, premium bedding, pillow-top beds, desk

Queen Room

  • Sleeps 3

View all photos for Two Double Room

1 bedroom, premium bedding, pillow-top beds, desk

Two Double Room

  • Sleeps 4

View all photos for Deluxe Two Double Room

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Two Double Room

  • Sleeps 4

View all photos for Deluxe King Room

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe King Room

  • Sleeps 3

View all photos for King Room

1 bedroom, premium bedding, pillow-top beds, desk

King Room

  • Sleeps 3

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Sofa bed
Pillow-top bed
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Sofa bed
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom (King Bed)

1 bedroom, premium bedding, pillow-top beds, desk

Junior Suite, 1 Bedroom (King Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom (2 Double Beds)

Junior Suite, 1 Bedroom (2 Double Beds)

Junior Suite, 1 Bedroom (2 Double Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

1 bedroom, premium bedding, pillow-top beds, desk

Suite

  • Sleeps 4

View all photos for Club King Room With City View

1 bedroom, premium bedding, pillow-top beds, desk

Club King Room With City View

  • Sleeps 2

View all photos for Club Two Double Room

1 bedroom, premium bedding, pillow-top beds, desk

Club Two Double Room

  • Sleeps 4

Club Queen Room with City View

  • Sleeps 3

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Presidential Suite, 1 King, Corner room

  • Sleeps 3

View all photos for Corner 1 Bedroom 2 room 1 King Suite room with City view - Club lounge access

Living area

Corner 1 Bedroom 2 room 1 King Suite room with City view - Club lounge access

  • Sleeps 4

View all photos for Suite, 1 King, Sofa bed, City view, Corner room

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King, Sofa bed, City view, Corner room

  • Sleeps 4

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About the area

Philadelphia

Sheraton Philadelphia Downtown places you in the centre of Philadelphia, within just a 15-minute stroll of Ben Franklin National Memorial and Reading Terminal Market. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Terrace Cafe, is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. 69130 square feet (6422 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 30-minute walk of this Center City hotel include Philadelphia Museum of Art and Liberty Bell Center.

What's nearby

  • Benjamin Franklin Parkway - 3 min walk - 0.3 km
  • Fairmount Park - 5 min walk - 0.4 km
  • The Franklin Institute - 5 min walk - 0.5 km
  • Pennsylvania Convention Center - 8 min walk - 0.7 km
  • Reading Terminal Market - 11 min walk - 1.0 km

Getting around

  • Philadelphia, PA (ZFV-30th Street Rail Station) - 3 min drive
  • Suburban Station - 5 min walk
  • Philadelphia International Airport (PHL) - 19 min drive

Restaurants

  • ‪Wawa - ‬3 min walk
  • ‪Victory Brewing Company - ‬3 min walk
  • ‪Shay’s Steaks - ‬2 min walk
  • ‪local. - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Sheraton Philadelphia Downtown

Hotel with a restaurant, 7-minute walk to Ben Franklin National Memorial
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 22 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 69130 square feet (6422 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Philadelphia Downtown. Parking is available for a fee.

This Philadelphia hotel is smoke free.

  • 756 guestrooms or units
  • 26 levels
  • 69130 sq ft of conference space
  • 6422 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Philadelphia Downtown offers 756 accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 53 per day; includes in/out privileges)
  • Covered valet parking on site (USD 69 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge & Restaurant
  • Local
  • Terrace Cafe

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 69,130 square feet of conference space
  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 175.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.95 per person
  • Covered self-parking fee: USD 53 per day (in/out privileges)
  • Valet parking fee: USD 69 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 511019

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

201 Hotel
201
Sheraton Philadelphia Downtown Hotel
Philadelphia 201
Philadelphia 201 Hotel
Sheraton Philadelphia Downtown Hotel
Sheraton Philadelphia Downtown Philadelphia
Sheraton Philadelphia Downtown Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at Sheraton Philadelphia Downtown?

Sheraton Philadelphia Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Philadelphia Downtown?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Sheraton Philadelphia Downtown on 23 Feb 2026 start from AU$220.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Philadelphia Downtown?

Yep, Sheraton Philadelphia Downtown has a covered self car park with in/out privileges for USD 53 per day. A self car park is also available, for a fee.

What makes Sheraton Philadelphia Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Philadelphia Downtown.

Does Sheraton Philadelphia Downtown serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Philadelphia Downtown?

No, Sheraton Philadelphia Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Philadelphia Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Sheraton Philadelphia Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Philadelphia Downtown?

No, only service animals are allowed.

Sheraton Philadelphia Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1010 reviews
Rating 8 - Good. 207 out of 1010 reviews
Rating 6 - Okay. 117 out of 1010 reviews
Rating 4 - Poor. 43 out of 1010 reviews
Rating 2 - Terrible. 42 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nurys

Stayed 3 nights in Nov 2025

10/10 Excellent

edaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well located. The room is quite comfortable and meets expectations. I recommend it and would use the hotel's services again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Itzaira

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel stay was amazing! The staff was so accommodating and nice to my family and I that I will only stay at this location moving forward.
Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel was really nice. They helped us find places to visit. Great experience!!
Stayed 3 nights in Nov 2025

10/10 Excellent

marco

Stayed 1 night in Nov 2025

10/10 Excellent

Jackson

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and got to check in early to accommodate my schedule.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, amenities
Staff was helpful and room always fantastic, thanks!
Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Stayed 3 nights in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Stayed 3 nights in Oct 2025

6/10 Okay

Christian

Stayed 3 nights in Oct 2025

6/10 Okay

Norma

Liked: Staff & service
Didn't eat there. Bell desk was amazing. Offered local spots to try and prompt service when using the bell services. Room was ok. Bathroom shower floor is very slippery. Pillows are very flat. Somewhat quite rooms. You can hear all the doors around us closing.
Stayed 2 nights in Oct 2025

10/10 Excellent

dwayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally outstanding
Stayed 4 nights in Oct 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities
Love
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025

10/10 Excellent

Lashaay

Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Stayed 4 nights in Oct 2025

10/10 Excellent

Pat

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 4 nights in Oct 2025

2/10 Terrible

Georgia

Disliked: Staff & service
Stayed 4 nights in Oct 2025

4/10 Poor

samirah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Woke up to a ROACH

There was a bit of a wait for check - in The mattress sunk while I slept BUT the ultimate DISGUST was to wake up and see a ROACH crawling on the nightstand behind your bed! Since I booked through Hotel.com, I was UNBLE to get any type of refund!
Stayed 1 night in Oct 2025

4/10 Poor

Jasmine

Disliked: Property conditions & facilities, room comfort
1 night stay Good for an overnight stay only. Room was clean, carpets had a smell to it. Most likely due to ability to have pets in rooms. Bed was not comfortable at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Eileen

Liked: Cleanliness
Stayed 1 night in Oct 2025