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Avista Hideaway Phuket Patong - MGallery

5-star property
39/9 Muen Ngern Road, Patong, Phuket 1800 796 370
Choose Dates
4.6 out of 5
Exceptional!
See all 13 wotif Reviews

"Property was excellent and the staff were so sweet!!! " More

By a verified traveller on Mon 16 Mar 2020

Points Of Interest

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Hotel Description

A luxury stay in Patong awaits you at Avista Hideaway Phuket Patong - MGallery. Within a 20-minute stroll, you'll find Freedom Beach and Patong Beach. Highlights at this family-friendly resort include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

A relaxing visit to AQUA can include deep-tissue massages, Swedish massages, and aromatherapy along with access to the spa tub and steam room. The restaurant, Sizzle Rooftop Restaurant, is open for dinner. Rendez-Vue Rooftop Bar is the resort's own bar. Enjoy the free kids' club, 24-hour gym, sauna, and kids' swimming pool. Business amenities include a conference center and a business center. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle.

With a stay at this 5-star Patong resort, you'll be 3 km (1.8 mi) from Bangla Road and 3.4 km (2.1 mi) from Jungceylon Shopping Center.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
AU$346* Per night/room 1 Jul. - 2 Jul.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Avista Hideaway Phuket Patong - MGallery ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Avista Hideaway Phuket Patong - MGallery

Everyone (10) Couples (1) Family (2)
5 out of 5
Property was excellent and the staff were so sweet!!!

Posted by on 16 Mar. 2020

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5 out of 5
Very friendly and helpful staff. Pools are all lovely.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Ju

Dear Value guest, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

5 out of 5
This resort was fantastic. Had a lot to do and you could honestly spend 7 days here without leaving there are three amazing pools with incredible views. Every single member of staff went out of their way to stop and say hi and help in any way they could. The vista restaurant had exceptional food and service and the breakfast spread is also brilliant!

Posted by , from Melbourne Australia on 26 Nov. 2018

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Comment from Hotel Management

16 Jan. 2019 by Ju

Dear Jashren, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you so much for your praises and am pleased that you enjoyed your stay with us. Your patronage is important to us and we strive to make each stay an enjoyable one. Jashren, thank you once again for sharing your comments and we hope to welcome you back as our guest soon. Kind Regards, Avista Management

5 out of 5
Would recommend this place to anyone. Beautiful pools and rooms, friendly staff and an easy/regular/timely shuttle into Patong.

Posted by , from australia on 4 Dec. 2017

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Comment from Hotel Management

9 Dec. 2017 by Ju

Dear Sir, Greetings from Avista Hideaway Phuket Patong MGallery by Sofitel! Thank you very much for choosing to spend your holiday with us. We are pleased to hear that you were very happy to stay with us. We look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

5 out of 5

Amazing hotel

From the moment we stepped in we knew we had found something special. Could not fault a thing at Avista, a completely relaxing place to stay in the fast paced town of Patong.

Posted by , from C on 8 Apr. 2017

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3 out of 5

Nice hotel but!

Hotel is nice but so spread out that you request a golf cart to take you from say your room to the main lobby. Not for anyone with mobility issues. We are reasonably healthy but found the hills somewhat of a challenge. Rooms were a good size aNd clean. Facilities were very limited in the hotel.

Posted by , from Australia on 17 Feb. 2017

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5 out of 5

Beautiful Resort

Had a great time here with my partner. We hired a scooter which made it easy to get in and out of town, however, there is a free shuttle that goes into town every few hours if you are not comfortable on the bikes. Room was cleaned and fresh linen daily. Pools where amazing!

Posted by on 18 Aug. 2016

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Comment from Hotel Management

19 Aug. 2016 by Ju

Dear Sir, Thank you very much for choosing to spend your holiday with us at Avista Hideaway and sharing your experience with us. Your feedback motivates and encourages us to continue to provide a very high level of service to ensure a memorable experience for all our guests. We look forward to welcoming you once again and wish you a fabulous year ahead. Warm Regards, Avista Management

5 out of 5

BEST RESORT IN PATONG

Best place ever so luxurious and great staff, great food, amazing service loved our club vista room. Gay friendly made so many life friends. Can't wait to come back next year :) love billy and Rebecca 🇦🇺

Posted by , from AUS on 23 Oct. 2015

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Comment from Hotel Management

18 Nov. 2015 by Ju

Thank you for spend your holiday with us at Avista Hideaway Resort & Spa. We are pleased to read that you were very happy to stay with us. At Avista each employee is selected on their ability to provide the highest level of guest experience and we are happy to note that we could live up to your expectations. All of us at Avista Hideaway look forward to welcome you back soon. Warm regards, Avista Management

5 out of 5
We booked a "tropical hideaway pool suite" for our honeymoon. The room was awesome and all the staff were great!

Posted by , from Perth, Australia on 7 Oct. 2015

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Comment from Hotel Management

18 Nov. 2015 by Ju

Thank you for choosing to celebrate your honeymoon at Avista Hideaway Resort & Spa. We are pleased to note that our tropical pool suite and staff are live up your expectation. We wish you both a lifetime of happiness and love and hope you’ll return in the future to perhaps celebrate an anniversary or two. Our kindest regards the Avista Management

5 out of 5

AMAZING!!!!

Pros: Everything! Cannot fault the hotel. Staff were execptional, service was professional yet invitingly friendly. Facilities all 5 star!
Cons: More frequent shuttle buses to and from Patong Beach
Location: Definitely hidden away from the noise of Patong but still great location wise, lush grounds and surroundings. Beautiful!
We decided to stay for our honeymoon at this hotel and it was the BEST decision we ever made!!! We arrived at night and were instantly greeted with friendliness and professional staff. We were upgraded to a Club Vista room of which was AMAZING! The hotel itself is beautiful and well kept- there was a windy storm overnight and the next day the hotel was spotless- staff definitely attended to the hotel quickly! Free shuttle bus to and from Patong meant easy access to the main beach. Beautiful decor in and out of the rooms. Restaurant is gorgeous and the buffet breakfast was to die for! Such a pleasant stay, will definitely be returning and highly recommend to anyone wanting a luxurious stay in Phuket.

Posted by , from Sydney on 27 Jul. 2015

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About the Avista Hideaway Phuket Patong - MGallery

Location 39/9 Muen Ngern Road, Patong, Phuket 83150

Property Features

Avista Hideaway Phuket Patong - MGallery offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. There are 2 meeting rooms available. A children's pool, a library, and a terrace are also featured at the luxury Avista Hideaway Phuket Patong - MGallery. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This Art Deco Patong resort is smoke free.

  • 150 guestrooms or units
  • 3 levels
  • 15 buildings
  • 2 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • Built in 2012
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle and shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Avista Hideaway Phuket Patong - MGallery offers 150 accommodations with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Sizzle Rooftop Restaurant - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Vista Restaurant - Overlooking the pool, this theme restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Rendez-Vue Rooftop Bar - This bar overlooks the ocean and pool. Open daily.

VIDA Bar - This bar overlooks the ocean. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Avista Hideaway Phuket Patong - MGallery offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 2000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Avista Hideaway Phuket Patong - MGallery

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Avista Hideaway Phuket Kathu
  • Avista Hideaway Resort Phuket Kathu
  • Avista Phuket Hideaway
  • Hideaway Resort Phuket
  • Phuket Avista Hideaway
  • Avista Hideaway Resort & Spa Patong, Phuket
  • Avista Hideaway Resort Phuket Patong
  • Avista Hideaway Resort Phuket
  • Avista Hideaway Phuket Patong
  • Avista Hideaway Phuket
  • Avista Hideaway Phuket Patong MGallery Sofitel Hotel
  • Avista Hideaway Phuket MGallery Sofitel Hotel
  • Avista Hideaway Phuket Patong MGallery Sofitel
  • Avista Hideaway Phuket MGallery Sofitel
  • Avista Hideaway Phuket Patong MGallery By Sofitel
  • Avista Hideaway Phuket Patong MGallery Sofitel Resort
  • Avista Hideaway Phuket MGallery Sofitel Resort
  • Avista Hiaway Phuket MGallery

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.