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"First room smelt of smoke, considering it was supposedly smoke free rooms. A quick call and we were moved to a much better room without any fuss at a ... " More

By a verified traveller on Fri 03 Dec 2021

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Hotel Description

At Swan Valley Oasis Resort you'll be within a 5-minute walk of Old Young's Distillery and 1.7 km (1.1 mi) from Little River Winery. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Swan Valley Oasis, serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna as well as access to a playground. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 8 AM and 11 AM.

With a stay at this 3.5-star Henley Brook hotel, you'll be 2.5 km (1.6 mi) from Ugly Duckling Wines and 3.1 km (1.9 mi) from Mann Winery.

Spa Unit

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$178* Per night/room 4 Oct. - 5 Oct.

Executive Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Enabled Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swan Valley Oasis Resort ratings based on 45 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Swan Valley Oasis Resort

Everyone (25) Couples (15) Family (7)
2 out of 5
Staid here many years ago and it was excellent, very disappointing this time and sad to leave the comments below. -The room wasn't ready on arrival at 2.30pm, room cleaners in the room next to ours sitting chatting on the bed when our room was still to be cleaned. - Restaurant was closed and not available - Pool was closed - Reception was unmanned during check out at 10am. - We found a box of valuable jewellery in bed side drawer, it appears the room hadn't been checked before we moved in. when we handed it back to reception, they mentioned the previous tenant had called and told them it was there........ disappointedly they didn't check with us and confirmed it had been found. -The hot water ran out while filling the spa bath. - Fridge had been turned down and was not cold enough to cool or keep items frozen. I really hope they can improve as its a great location.

Posted by on 3 Oct. 2022

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1 out of 5
The property needs a lot of work. The grounds around it were beautiful. Room service list in the room but the resturant was not even open. Staff not present when we arrived , note on door said to use the phone on the right, no phone there. Very small tv that was not connected and had to be tuned in , which we worked out and did. The grounds around are beautiful, convenient for what we needed.

Posted by on 29 Sep. 2022

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2 out of 5
The place smelt of cigarettes and we found a butt in the bedroom draw. The place had cobwebs everywhere near windows. The garden was full of weeds and cigarette butts and there were pubic hairs left in the spa. It was dusty. Sheets seems clean but the smell of cigarettes along with the furniture. I have stayed in some dumps on the road before but this had to take the cake especially when they charged $350 a night. They said that Wotif was promoting the property at less then what their rooms went for…Disappointed to say the least.

Posted by on 29 Aug. 2022

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5 out of 5

Posted by on 3 Jul. 2022

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4 out of 5

Posted by on 1 Jul. 2022

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1 out of 5
The rooms are old and unkept. The bathrooms had no cold water. The furniture was old and stained as was the flooring. It was a very disappointing stay, i can't see how this place can call itself a resort

Posted by on 8 Apr. 2022

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1 out of 5
Very small room. No view like in photos. No parking. Limited breakfasts and dinner ideas. Room clean but out of date. Wouldn't recommend or stay again

Posted by on 21 Mar. 2022

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5 out of 5

Posted by on 20 Feb. 2022

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3 out of 5
First room smelt of smoke, considering it was supposedly smoke free rooms. A quick call and we were moved to a much better room without any fuss at all. Beds comfortable enough but the room decor is a bit dated and in much need of a revamp.

Posted by on 3 Dec. 2021

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4 out of 5
Well located, large comfortable room

Posted by on 8 Oct. 2021

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Property Features

Swan Valley Oasis Resort offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Swan Valley Oasis Resort also features tour/ticket assistance, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Henley Brook hotel.

  • 38 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Village Junction Station (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Swan Valley Oasis Resort offers 38 accommodations with minibars and irons/ironing boards. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11 AM.

Swan Valley Oasis - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Surcharges apply for use of the sofa bed in the guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • No rollaway/extra beds available
  • No lifts
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 25.00 for adults and AUD 25.00 for children (approximately)
  • Crib (infant bed) fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swan Valley Oasis
  • Swan Valley Oasis Resort Henley Brook
  • Swan Valley Oasis Resort Hotel
  • Swan Valley Oasis Resort Henley Brook
  • Swan Valley Oasis Resort Hotel Henley Brook
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.