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"No plug for spa bath and spa was very noisy so paid for spa room with no working spa " More

By a verified traveller on Thu 06 Aug 2020

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Hotel Description

At Swan Valley Oasis Resort you'll be within a 5-minute walk of Old Young's Distillery and 1.7 km (1 mi) from Little River Winery. Highlights at this hotel include a restaurant, free self parking, and a 24-hour fitness center.

All 38 rooms feature free WiFi, flat-screen TVs, and irons/ironing boards. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments.

The restaurant, Swan Valley Oasis, serves local cuisine and is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a seasonal outdoor swimming pool, and laundry facilities. Cooked-to-order breakfast is available daily between 8 AM and 11 AM.

Within a 30-minute drive of this 3.5-star Henley Brook hotel, attractions include Crown Perth and Sandalford Winery.

Executive Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$241* Per night/room 27 Oct. - 28 Oct.

Spa Unit

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chalet, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Enabled Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chalet, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Swan Valley Oasis Resort ratings based on 31 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Swan Valley Oasis Resort

Everyone (21) Couples (8) Family (5)
3 out of 5
No plug for spa bath and spa was very noisy so paid for spa room with no working spa

Posted by , from Corrigin WA on 6 Aug. 2020

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4 out of 5

Posted by on 2 Jun. 2020

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3 out of 5

Posted by on 23 Feb. 2020

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5 out of 5

Posted by on 17 Jan. 2020

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1 out of 5
Swan Valley Oasis are thieves. I booked & paid (in full) months in advance, get a call an hour before check in saying hotel is in dispute with wotif & I was charged a further 20% to keep my room. Was told by the manager that "I was lucky that they didn't cancel my booking as they could sell room for more $". Basically was ransomed for more money. Am disgusted by the attitude of the staff. We spoke to several other visitors that also had been charged extra. To make matters worse when we pulled back the bed sheets we found the bed sheets had not been washed from previous people that stayed. Avoid this motel.

Posted by on 13 Jan. 2020

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1 out of 5
It was impossible to find staff. The restaurant was closed. And you could not even get any room service. Apparently you need to pre order to book anything but we were not informed of this.

Posted by on 8 Nov. 2019

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3 out of 5
No daily housekeeping services doors don’t seal properly wind comes straight in around

Posted by on 19 Oct. 2019

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3 out of 5
Had issues with electronic key had to have 3 sets, also room service missed a couple of days.

Posted by on 17 Sep. 2019

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5 out of 5
I like the fact they have plates, bowls, mugs, toaster, microwave and cutlery available. Not that I used much this time but a couple of weeks ago I stayed at the opposition for 3 nights and there was none of it, I don’t really want to eat out every meal/snack for three days. We had an awesome meal at the restaurant last night.

Posted by on 29 Jul. 2019

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5 out of 5
Good location. Friendly staff. Opened cafe up just for us and still services an awesome breakfast and a decent coffee.

Posted by on 14 May 2019

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Property Features

There's a restaurant on site. WiFi is free in public spaces. Swan Valley Oasis Resort offers its guests a 24-hour fitness center and a seasonal outdoor pool. Swan Valley Oasis Resort also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Henley Brook hotel.

  • 38 guestrooms or units
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Village Junction Station (9.1 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Swan Valley Oasis Resort offers 38 accommodations with minibars and irons/ironing boards. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Henley Brook hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11 AM.

Swan Valley Oasis - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Surcharges apply for use of the sofa bed in the guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • No rollaway/extra beds available
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 25.00 for adults and AUD 25.00 for children (approximately)
  • Crib (infant bed) fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swan Valley Oasis
  • Swan Valley Oasis Resort Henley Brook
  • Swan Valley Oasis Resort Hotel
  • Swan Valley Oasis Resort Henley Brook
  • Swan Valley Oasis Resort Hotel Henley Brook
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.