4.3 out of 5

"Nice hotel with all the amenities required a little bit on the expensive side for drinks and meals " More

By a verified traveller on Fri 03 Aug 2018

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Hotel Description

A romantic stay in The Vines awaits you at Novotel Swan Valley Vines Resort. You'll be 8.8 km (5.4 mi) from Swan Valley Wines and 9 km (5.6 mi) from Lamonts. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa.

Free WiFi, furnished balconies or patios and flat-screen TVs are featured in all 150 rooms. Additionally, room service, coffee/tea makers and free newspapers are available. Limited housekeeping is available.

A relaxing day at Keishi Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Muscats Restaurant, is open for breakfast and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 4 outdoor tennis courts, golf course and 24-hour fitness centre plus access to mini golf. 2540 square feet (236 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Plus you'll find free WiFi in public areas, a spa tub and a kids' swimming pool. Each morning full breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute drive of this 4-star The Vines hotel include Houghton Winery and Caversham Wildlife Park.

Resort Room, Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$160* Per night/room 20 Aug. - 21 Aug.

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Resort Room, Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Novotel Swan Valley Vines Resort ratings based on 344 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Swan Valley Vines Resort

Everyone (150) Couples (116) Business (1) Family (74) Other (1)
4 out of 5
Really nice room with everything I needed and I loved the big shower head

Posted by on 17 Aug. 2019

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2 out of 5
The property itself was not an issue, we stayed for my birthday weekend with another family and there booking was stuffed around so they were made to leave with 2 small children at 9pm on a Saturday night instead of accommodating them and fixing the situation . The staff handled the matter very unprofessionallly. Leaving a note in there room when they arrived back for dinner.

Posted by on 5 Aug. 2019

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2 out of 5
Rundown property needs maintenance. Tennis court area was gross

Posted by on 2 Aug. 2019

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5 out of 5
The Vines Resort is lovely. The perfect getaway ☺️ Treat yourself.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by The Vines

Thank you for your lovely comments.

5 out of 5

Posted by on 4 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by The Vines

Thank you for staying with us.

1 out of 5

Posted by on 25 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Stacey Oliver - Reception

Thank you for your review We are unsure what we can do to improve in the future as there is no comments to state the one star review.

4 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

21 May 2019 by The Vines

Thank you for your 4 out of 5 review.

5 out of 5

Posted by on 30 Apr. 2019

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Comment from Hotel Management

2 May 2019 by The Vines

Thank you for your 5 out of 5 rating. Kind Regards, The Novotel Vines Resort Team

2 out of 5
The property was once a sophisticated place, it is now tired and neglected. More of a pub atmosphere. I am embarrassed that this facility is promoted internationally.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

2 May 2019 by The Vines

Dear Anonymous, Terribly sorry you feel this way. It is not the general consensus of most of our guests but we appreciate your feedback. Thank you, The Novotel Vines Resort Team

4 out of 5
Loved our stay at the Vines resort. Access to anything you may need with only a short walk or drive. The resort facilities are kept beautifully, from the bars and restaurant's, the day spa provided every service you needed and was amazing service obviously the golf course but if your not wanting the big golf course there is putt putt. We stayed in the apartments, although some of the kitchen items are sparse they have everything you needed with access to all resort facilities or you can go and eat, drink and be merry any of the winery's, brewery's, restaurants and cafes within the swan valley with just a sort drive

Posted by on 14 Apr. 2019

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Comment from Hotel Management

2 May 2019 by The Vines

We are glad you enjoyed your stay and look forward to seeing again in the future. Kind Regards, The Novotel Vines Resort Team

About the Novotel Swan Valley Vines Resort

Location Verdelho Drive, The Vines, WA 6069

Property Features

As a guest of Novotel Swan Valley Vines Resort, you'll find a full-service spa, a golf course, and 3 the outdoor swimming pools. There are 2 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 2540 square feet (236 square metres) and includes conference rooms. A kid's pool, a hot tub, and a 24-hour fitness centre are also featured at the business-friendly Novotel Swan Valley Vines Resort. Free self parking is available. This 4-star The Vines hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 3 coffee shops
  • 2540 sq ft of conference space
  • 236 sq. m of conference space
  • Built in 1989
  • Bar by the pool
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Perth, WA (PER) (23.6 km / 14.7 mi)
  • Parking: Free self parking

Room Amenities

Novotel Swan Valley Vines Resort offers 150 forms of air-conditioned accommodation with a safe and free newspapers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.

Muscats Restaurant – Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.

Thge Vines Cafe and Bar – Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.

Greenside Cafe – Overlooking the golf course, this café serves breakfast and lunch.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 32 per person (approximately)
  • Crib (infant bed) fee: AUD 10.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Swan
  • Novotel Swan Resort
  • Novotel Swan Valley Vines
  • Novotel Swan Valley Vines Resort
  • Novotel Swan Valley The Vines Hotel The Vines
  • The Novotel Vines Resort Swan Valley The Vines

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.