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4.3 out of 5

"We stayed in a 3 bedroom villa which was apparently walking distance to the resort where my daughter was having her Year 11& 12 Ball. It took ages fo ... " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

A romantic stay in The Vines awaits you at Novotel Swan Valley Vines Resort. You'll be 8.8 km (5.4 mi) from Swan Valley Wines and 9 km (5.6 mi) from Lamonts. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

All 150 rooms feature free WiFi, furnished balconies or patios, and flat-screen TVs. Room service, coffee/tea makers, and free newspapers are also available. Limited housekeeping is available.

A day of pampering at Keishi Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Muscats Restaurant, is open for breakfast and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 4 outdoor tennis courts, golf course and 24-hour fitness center plus access to mini golf. 2540 square feet (236 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a spa tub, and a kids' swimming pool. Full breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute drive of this 4-star The Vines hotel include Houghton Winery and Caversham Wildlife Park.

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Room, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Resort Room, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Novotel Swan Valley Vines Resort ratings based on 353 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Swan Valley Vines Resort

Everyone (157) Couples (117) Business (1) Family (75) Other (1)
4 out of 5

Posted by on 22 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Vines

Thank you

3 out of 5
We stayed in a 3 bedroom villa which was apparently walking distance to the resort where my daughter was having her Year 11& 12 Ball. It took ages for us to find out how to access the back gate to the resort so we weren't walking 15 minutes to the Resort by following the road which we drove into our accommodation. The Villa was fairly clean but one of the couches had a huge rip in the back of it and we didn't bother opening the blinds due for he amount of cobwebs near the opening mechanism. Overall a fair experience but could do with some improvements.

Posted by , from Goomalling on 23 Feb. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Vines

Thank you for your feedback. We appreciate it.

5 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Vines

Thank you

4 out of 5

Posted by on 17 Feb. 2020

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3 out of 5
Enjoyed layout, pool waited an hour and ten minutes for dinner we had a 4 year old child and was asleep by the time we left to go back to the room we couldn’t finish our meals

Posted by on 7 Jan. 2020

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5 out of 5

Posted by on 1 Jan. 2020

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4 out of 5

Posted by on 22 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by Lola Ackley, Room Divisions Manager

thank you for leaving a score for the resort.

5 out of 5

Posted by on 20 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by The Vines

Thank you

4 out of 5
Loved all of the property would stay there again no negatives about this property

Posted by on 4 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by The Vines

Thank you for your kind feedback

4 out of 5
Really nice room with everything I needed and I loved the big shower head

Posted by on 17 Aug. 2019

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Comment from Hotel Management

1 Oct. 2019 by The Vines

Thank you for staying with us.

About the Novotel Swan Valley Vines Resort

Location Verdelho Drive, The Vines, WA 6069

Property Features

As a guest of Novotel Swan Valley Vines Resort, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 2 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2540 square feet (236 square meters) and includes conference space. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the business-friendly Novotel Swan Valley Vines Resort. Self parking is free. This 4-star The Vines hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 3 coffee shops
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Built in 1989
  • Bar by the pool
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Perth, WA Airport (PER) (30.4 km / 18.9 mi)
  • Parking: Free self parking

Room Amenities

Novotel Swan Valley Vines Resort offers 150 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.

Muscats Restaurant - Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.

Thge Vines Cafe and Bar - Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.

Greenside Cafe - Overlooking the golf course, this café serves breakfast and lunch.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 32 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Swan
  • Novotel Swan Resort
  • Novotel Swan Valley Vines
  • Novotel Swan Valley Vines Resort
  • Novotel Swan Valley The Vines Hotel The Vines
  • The Novotel Vines Resort Swan Valley The Vines
  • Novotel Swan Valley Vines
  • Novotel Swan Valley Vines Resort Hotel
  • Novotel Swan Valley Vines Resort The Vines
  • Novotel Swan Valley Vines Resort Hotel The Vines

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.