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4.3 out of 5

"The view from our resort room was the perfect canvas for a romantic stay. I loved the experience. The only thing that I wish had been an option was mo ... " More

By a verified traveller on Fri 30 Jul 2021

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Hotel Description

A romantic stay in The Vines awaits you at Novotel Swan Valley Vines Resort. You'll be 8.8 km (5.4 mi) from Swan Valley Wines and 9 km (5.6 mi) from Lamonts. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

All 150 rooms feature free WiFi, furnished balconies or patios, and flat-screen TVs. Room service, coffee/tea makers, and safes are also available. Limited housekeeping is available.

A day of pampering at Keishi Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Muscats Restaurant, is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 4 outdoor tennis courts, golf course and 24-hour fitness center plus access to mini golf. 2540 square feet (236 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a spa tub, and a kids' swimming pool. Full breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute drive of this 4-star The Vines hotel include Houghton Winery and Caversham Wildlife Park.

Room, 1 King Bed (Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$219* Per night/room 4 Aug. - 5 Aug.

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds (Resort)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Novotel Swan Valley Vines Resort ratings based on 350 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Swan Valley Vines Resort

Everyone (157) Couples (118) Business (1) Family (71) Other (1)
4 out of 5
The view from our resort room was the perfect canvas for a romantic stay. I loved the experience. The only thing that I wish had been an option was more of a broad time frame for room service such as an in-room breakfast.

Posted by on 30 Jul. 2021

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5 out of 5
n/a

Posted by on 20 Jul. 2021

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5 out of 5
Great property

Posted by on 3 Jul. 2021

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5 out of 5
Clean room, very helpful check in staff, all amenities within room are in good condition

Posted by on 20 Mar. 2021

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5 out of 5

Posted by on 6 Jan. 2021

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4 out of 5
The Vines is dated but a great place to stay still. The food and drinks are very reasonably priced and good. We'd consider returning with our family.

Posted by on 2 Jan. 2021

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4 out of 5
I loved my balcony overlooking the fountain. I enjoyed watching the ducks and kangaroo's. The food was exceptionally good and the room very clean and comfortable.

Posted by , from Perth, Western Australia on 26 Oct. 2020

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5 out of 5

Posted by on 3 Oct. 2020

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4 out of 5

Posted by on 22 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Vines

Thank you

3 out of 5
We stayed in a 3 bedroom villa which was apparently walking distance to the resort where my daughter was having her Year 11& 12 Ball. It took ages for us to find out how to access the back gate to the resort so we weren't walking 15 minutes to the Resort by following the road which we drove into our accommodation. The Villa was fairly clean but one of the couches had a huge rip in the back of it and we didn't bother opening the blinds due for he amount of cobwebs near the opening mechanism. Overall a fair experience but could do with some improvements.

Posted by , from Goomalling on 23 Feb. 2020

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Comment from Hotel Management

29 Mar. 2020 by The Vines

Thank you for your feedback. We appreciate it.

About the Novotel Swan Valley Vines Resort

Location Verdelho Drive, The Vines, WA 6069

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Novotel Swan Valley Vines Resort, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 2 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2540 square feet (236 square meters) and includes conference space. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the eco-friendly Novotel Swan Valley Vines Resort. Self parking is free. This 4-star The Vines hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 3 coffee shops
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Built in 1989
  • Bar by the pool
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Perth Airport (PER) (30.4 km / 18.9 mi)
  • Parking: Free self parking

Room Amenities

Novotel Swan Valley Vines Resort offers 150 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.

Muscats Restaurant - Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.

Thge Vines Cafe and Bar - Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.

Greenside Cafe - Overlooking the golf course, this café serves breakfast and lunch.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 32 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Swan
  • Novotel Swan Resort
  • Novotel Swan Valley Vines
  • Novotel Swan Valley Vines Resort
  • Novotel Swan Valley The Vines Hotel The Vines
  • The Novotel Vines Resort Swan Valley The Vines
  • Novotel Swan Valley Vines
  • Novotel Swan Valley Vines Resort Hotel
  • Novotel Swan Valley Vines Resort The Vines
  • Novotel Swan Valley Vines Resort Hotel The Vines

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.