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Hilton Garden Inn Ottawa Downtown

Property class: 3.5

Photo gallery for Hilton Garden Inn Ottawa Downtown

A modern breakfast bar with various food items and a decorative centerpiece.
A modern hotel lobby with marble flooring, a reception desk, and purple seating.
A snack and beverage section with shelves stocked with chips, a refrigerated display, and a small island with a vase.
A hotel room with a bed, a sofa, a desk, and a large window offering a city view.
An indoor swimming pool with lounge chairs and a tiled floor.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$201
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Signature King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Small)

A hotel room with a bed, a desk, a chair, a microwave, a coffee machine, and a wall-mounted TV.

Room, 1 King Bed (Small)

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Signature Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, a chair, a lamp, and a wall-mounted artwork.

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a lamp.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Signature Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a chair, a window with a view of the city, and a framed picture on the wall.

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(36 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Ottawa

Hilton Garden Inn Ottawa Downtown places you in the centre of Ottawa, within just a 15-minute stroll of Supreme Court of Canada and Canadian War Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Tulip Restaurant & Bar, is open for dinner. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Ottawa hotel include Parliament Hill and Rideau Canal.

What's nearby

  • Supreme Court of Canada - 5 min walk - 0.5 km
  • Parliament Hill - 12 min walk - 1.0 km
  • Rideau Canal - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • Byward Market Square - 18 min walk - 1.6 km

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Subway Sandwiches - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Hilton Garden Inn Ottawa Downtown also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Parking is available for a fee.

This 3.5-star Ottawa hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 50-inch flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 20.95 per person
  • Covered self-parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Ottawa Downtown?

Hilton Garden Inn Ottawa Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on 11 Oct 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Ottawa Downtown?

Yep, Hilton Garden Inn Ottawa Downtown has a covered self car park with in/out privileges for CAD 28.25 per night. A self car park is also available, for a fee.

Does Hilton Garden Inn Ottawa Downtown have a pool?

Hilton Garden Inn Ottawa Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hilton Garden Inn Ottawa Downtown a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Ottawa Downtown.

Does Hilton Garden Inn Ottawa Downtown serve breakfast?

Yeah, full breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Ottawa Downtown?

No, Hilton Garden Inn Ottawa Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Ottawa Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Ottawa Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1023 reviews
Rating 8 - Good. 266 out of 1023 reviews
Rating 6 - Okay. 86 out of 1023 reviews
Rating 4 - Poor. 27 out of 1023 reviews
Rating 2 - Terrible. 29 out of 1023 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable room. Staff was friendly and helpful.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, the facility was clean, and the bed was very comfortable! Will definitely stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean, comfortable room, walking distance to restaurants and sites.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel all around, friendly (and bilingual) staff, close to everything downtown.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large corner room and plenty of space within it. Breakfast was very good and a very convenient location downtown. Certainly can recommend it based on this stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, rooms were lovely, parking was easy and in a great location!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff, nice ce American breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and welcoming. Everything went swimmingly
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional curious As well as being very helpful
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room nice spacious for my family. Breakfast was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to parking garage. Check-in was quick and the staff very polite. Although breakfast was not included in our rate, their price for breakfast was quite reasonable and portions were good. Would I use this hotel again? Absolutely!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely staff. They were able to let us do a late check out which was greag
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, and perfect location for a city center tour
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free parkkng for hotel stay was amazing!! great job there. location is good. walking distance to most tourist spot (if u like to walk) altho not too far. staff is friendly. good hotel. will stay here again if i come back to ottawa
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, large, clean and modern rooms. Always love the pillows at Hilton!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical hilton garden inn, but of a higher class as it’s in the downtown core. Normally priced at $200-$300 its a good hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at this hotel. The room was immaculate with new Keurig and television. Very comfortable king sized bed, clean floors and clean bathroom with modern fittings.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and amazing staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, quality items
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Great stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfy
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking garage.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was phenomenal! The staff was friendly and attentive, the hotel itself was absolutely gorgeous, and our room was one of the best we have ever stayed in. We did not eat at the restaurant, but my husband made a comment that the menu looked fantastic and the prices were very reasonable. On-site parking made things a lot easier as well and we were able to quickly walk to Parliament within 10 minutes. I would definitely recommend this hotel to anyone looking to visit Ottawa for the first time as it is very centrally located if you don't mind a short walk. My kids also loved the saltwater pool!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean downtown hotel. I found it overpriced for what you get. Not even a bottle of water in the room.
Stayed 1 night in Jun 2026