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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Hotel in Ottawa with 24-hour fitness centre and indoor pool

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Free daily buffet breakfast
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$211
includes taxes & fees
10 Feb - 11 Feb

Explore the area

View map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Place D'Orleans Shopping Center
    ‪3 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Place, Hiawatha Park & Conservation Area
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

At Holiday Inn Express & Suites Ottawa East - Orleans by IHG you'll be within a 10-minute walk of Place D'Orleans Shopping Center and 2.4 km (1.5 mi) from Petrie Island Park. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. 1367 square feet (127 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Attractions within a 15-minute drive of this Orleans hotel include University of Ottawa and Rideau Canal.

What's nearby

  • Place D'Orleans Shopping Center - 3 min walk - 0.3 km
  • Princess Louise Falls - 3 min drive - 2.3 km
  • Hiawatha Park & Conservation Area - 3 min drive - 4.4 km
  • Mystery Park - 4 min drive - 2.6 km
  • Canadian Tire Centre - 27 min drive - 47.8 km

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Circle K - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Milano Pizzeria - ‬18 min walk
  • ‪Tim Hortons - ‬8 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel in Ottawa with 24-hour fitness centre and indoor pool
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1367 square feet (127 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 103 guestrooms or units
  • 5 levels
  • 1367 sq ft of conference space
  • 127 sq. m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and an iron/ironing board. A pillow menu is available. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers and change of towels can be requested. Housekeeping is provided on a weekly basis.

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Holiday Inn Ottawa East by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on 10 Feb 2026 start from AU$211.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yep, Holiday Inn Express & Suites Ottawa East - Orleans by IHG has a free self car park.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

Is Holiday Inn Express & Suites Ottawa East - Orleans by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Ottawa East - Orleans by IHG is a hit with families.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG serve breakfast?

Yeah, travelers can't get enough of the free buffet brekkie here! Served on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, Holiday Inn Express & Suites Ottawa East - Orleans by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 300 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

sauda

Very good location
Stayed 4 nights in Oct 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pumpkin contest
Stayed 5 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Marcie

Stayed 1 night in Oct 2025

8/10 Good

Marc

Travelled with family
Liked: Cleanliness
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Sf

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpfull. Rooms are really nice and clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 1 night in Oct 2025

8/10 Good

HELENE

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was very good
Stayed 1 night in Oct 2025

10/10 Excellent

you-hsin, COQUITLAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mall close. no non slip
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant stay at **Holiday Inn Express & Suites Ottawa East - Orleans by IHG**. The hotel offers great comfort and excellent service. The **restaurant** was especially impressive — the breakfast was delicious, varied, and very well prepared. My **room was spacious**, clean, and comfortable, making my stay very enjoyable. The **front desk staff were extremely helpful and cooperative**, always ready to assist with a smile. I have just one small suggestion for improvement: in the **bathroom**, it would be very convenient to have a clothes hanger or hook installed on the inside of the door. Overall, this is a very good hotel that I would happily recommend and stay at again.
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in its class.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Women working at the continental breakfast were standouts.
Stayed 3 nights in Sep 2025

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marie-Paule

Stayed 1 night in Sep 2025

10/10 Excellent

Haneefah

Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, super clean and a nice breakfast…thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking and descent breakfast choices
Stayed 2 nights in Sep 2025

8/10 Good

Dawn

Stayed 6 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very nice. Breakfast was tasty, the cinnamon rolls especially were fresh and hot. I appreciated having the Level 2 Flo destination EV chargers on site, that was helpful. Room was clean and decent sized. I would easily stay here again the next time we are in Ottawa! Thanks for a great stay.
Stayed 1 night in Sep 2025