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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

A Holiday Inn Express & Suites building with a modern facade, multiple floors, and a prominent entrance with a covered area.
A modern lobby with a sofa, armchairs, a small table, and a snack bar.
A breakfast area with labeled food stations, a digital menu display, and a clean, modern design.
A modern hotel room with a flat-screen TV, a wooden cabinet with drawers, a blue sofa, and a framed abstract artwork on the wall.
A hotel room with a large bed, a smaller bed, a TV, and a desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$186
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Shenkman Arts Centre
    ‪2 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(84 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room (Specialty)

A bed with white bedding and pillows against a wooden headboard.

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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Holiday Inn Ottawa East by IHG

Gloucester
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 1,407 reviews
The price is AU$198
includes taxes & fees
8 Nov - 9 Nov
Holiday Inn Ottawa East by IHG

About the area

Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans by IHG places you steps from Shenkman Arts Centre and within a 10-minute stroll of Place D'Orleans Shopping Center. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. 1367 square feet (127 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Attractions within a 15-minute drive of this Orleans hotel include University of Ottawa and Rogers Centre Ottawa.

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.2 km
  • Place D'Orleans Shopping Center - 5 min walk - 0.5 km
  • Princess Louise Falls - 3 min drive - 2.3 km
  • Ray Friel Recreation Complex - 6 min drive - 2.2 km
  • Fallingbrook Shopping Centre - 6 min drive - 2.6 km

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Taproom260 - ‬4 min walk
  • ‪Teatopia - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1367 square feet (127 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Self parking is free.

This Ottawa hotel is smoke free.

  • 103 guestrooms or units
  • 5 levels
  • 1367 sq ft of conference space
  • 127 sq. m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and an iron/ironing board. A pillow menu is available. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers and change of towels can be requested. Housekeeping is provided on a weekly basis.

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Quality Inn Orleans
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  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
3.6 out of 5, Good, 1,000 reviews
The price is AU$186
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on 15 Nov 2026 start from AU$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yep, Holiday Inn Express & Suites Ottawa East - Orleans by IHG has a free self car park.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

Is Holiday Inn Express & Suites Ottawa East - Orleans by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Ottawa East - Orleans by IHG is a hit with families.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG serve breakfast?

Yeah, travelers can't get enough of the free buffet brekkie here! Served on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, Holiday Inn Express & Suites Ottawa East - Orleans by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1007 reviews
Rating 8 - Good. 262 out of 1007 reviews
Rating 6 - Okay. 55 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 31 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room, friendly staff and convenient location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, and friendly staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful staff friendly, rooms are great, breakfast is amazing.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay at this hotel again the staff was very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is really good here. Friendly staff, clean room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service, good breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha staff are amazing and breakfast are always good
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love this location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was very good, Clean, helpfull staff, clean pool and area plus good parking.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay everything was clean and it was nice and quiet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, great breakfasts! Very friendly breakfast servers too!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team, nice dining area
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and smelled nice upon entering. Staff was very nice and welcoming. Breakfast was very good and plenty of food for the whole family!!! Will definitly go back
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel, friendly reception, clean room, very friendly staff at breakfast. Parking was also easy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent Yes, parking was safe.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than needing a deep cleaning on the room, I would highly recommend. Staff was friendly and helpful, breakfast was great (could extend the hours).
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and pool were amazing. Good place to stay for a family.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food was great and our kids had a great time playing in the pool! Fantastic stay 😄
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and helpful staff. Our room was quiet and comfortable. Would definitely stay again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay with the Holiday Inn during our Ottawa visit. Staff were friendly and helpful. Room was clean and comfortable.
Stayed 1 night in May 2026