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The Westin Ottawa

Property class: 4

Photo gallery for The Westin Ottawa

Meeting facility
A wedding ceremony setup with a view of the city, featuring a stage with floral arrangements and chairs arranged for guests.
A spacious lobby with a fireplace, multiple seating areas, and a large chandelier.
A dining area with round tables set for six, large windows offering a city view at dusk.
A high-rise hotel with the name "WESTIN" prominently displayed.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Air-conditioning
The current price is AU$259
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Rogers Centre Ottawa
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, two chairs, a small table, and a view of the cityscape.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(122 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, two chairs, a small table, and a view of the cityscape.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(36 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

A hotel room with a large window, a flat-screen TV, a desk with a chair, a sofa, and a lamp.

Junior Suite, 1 King Bed with Sofa bed (View)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Ottawa

The Westin Ottawa places you in the centre of Ottawa, connected to the convention centre and within a short 5-minute stroll of Rideau Canal and Rogers Centre Ottawa. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, Daly's Restaurant, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Hot tub and sauna as well as access to bike hire and racquetball/squash. 473612 square feet (44000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Ottawa hotel include University of Ottawa and Byward Market Square.

What's nearby

  • Rideau Canal - 1 min walk - 0.0 km
  • Rogers Centre Ottawa - 1 min walk - 0.0 km
  • Byward Market Square - 5 min walk - 0.5 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Dining Hall - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Shanghai 360 - ‬5 min walk
  • ‪The Highlander Pub - ‬5 min walk
  • ‪JOEY Rideau - ‬2 min walk

About this property

The Westin Ottawa

As a guest of The Westin Ottawa, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin Ottawa. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 492 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Conference rooms
  • 473612 sq ft of conference space
  • 44000 sq. m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Ottawa offers 492 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Exterior
Lord Elgin Hotel
Downtown Ottawa
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 3,245 reviews
The price is AU$269
includes taxes & fees
2 Sept - 3 Sept
Lord Elgin Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 26 May 2026 to 1 December 2026 (completion date subject to change). The following areas are affected:
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults and CAD 5 to 25 for children
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Valet parking fee: CAD 62 per day (in/out privileges)
  • Off site parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

What is the cancellation policy at The Westin Ottawa?

The Westin Ottawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Ottawa?

As of 31 Aug 2026, prices found for a 1-night stay for 2 adults at The Westin Ottawa on 4 Sept 2026 start from AU$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Ottawa?

Yep, The Westin Ottawa has covered valet parking with in/out privileges for CAD 62 per day.

Is there a spa on site at The Westin Ottawa?

There's no onsite spa, but this property does offer services like massages.

Does The Westin Ottawa have a pool?

The Westin Ottawa has an indoor pool. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at The Westin Ottawa?

The Westin Ottawa features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Westin Ottawa a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Ottawa.

Is The Westin Ottawa family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Ottawa is a hit with families.

Does The Westin Ottawa serve breakfast?

You bet, to-go breakfast is on offer on weekdays from 7:30 AM to 11:00 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at The Westin Ottawa?

No, The Westin Ottawa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Ottawa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Ottawa?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1071 reviews
Rating 8 - Good. 200 out of 1071 reviews
Rating 6 - Okay. 99 out of 1071 reviews
Rating 4 - Poor. 31 out of 1071 reviews
Rating 2 - Terrible. 27 out of 1071 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location walking distance to nice cafes, restaurants and site seeing. Clean rooms, cozy beds and nice staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the best place where I have ever been in Ottawa 👍
Stayed 2 nights in May 2026
Verified review

8/10 Good

Rayen

Liked: Cleanliness
In downtown Well placed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at check-in. Upgraded us to a spacious corner room overlooking the Parliament and Rideau Mall. Hotel location is convenient to everything.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly staff and well located, direct access to the mall and close to restaurants & attractions
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandon

Great stay. Very nice staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Luigina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

J. Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Westin Ottawa. The staff were amazing and ready to accommodate our requests during our stay. The hotel is centrally located and within walking distance for shopping, restaurants and sight-seeing. We had a beautiful view of the Parliament buildings from our room courtesy of the management. A great birthday celebration to be remembered.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Love the elevator system
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

maya

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Decent hotel but outdated facilities, over-priced
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness
Nicole the reception desk was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great all around and the location puts it over the top.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Taline

Liked: Cleanliness, staff & service
Great location. Clean room. Friendly staff. Service charge for room service is too high. Bathroom and amenities are outdated.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marc

Staff great, view fantastic, connected to the mall
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
While overall clean, the property is looking dated and in need of repairs and upgrades.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was always cleaned. The common areas were clear of clutter and clean. The coffee shop and breakfast/brunch restaurant buffet was great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was spacious and comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great Super clean room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Staff are always friendly and welcoming - Room was great and a great location.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, amenities
The mall is attached to the hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and amazing rooms. Great location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great views of the city.
Stayed 2 nights in Dec 2025