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Hearton Hotel Nishiumeda

3.5 star property
Hotel with 2 restaurants, in the vicinity of Kyocera Dome Osaka

Photo gallery for Hearton Hotel Nishiumeda

Property entrance
Standard Triple Room, Non Smoking
Daily buffet breakfast (JPY 1980 per person)
Lobby
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
3-3-55 Umeda, Kita-ku, Osaka, Osaka-fu, 530-0001
  • Place, Herbis Plaza
    ‪3 min walk‬
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Pokemon Centre Osaka
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
  • 21 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Double Room Smoking

  • Sleeps 2

View all photos for Double Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Double Room Non smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room Non smoking

  • Sleeps 2

View all photos for Twin Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room Smoking

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(61 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Osaka

Hearton Hotel Nishiumeda puts you in the centre of Osaka, 4.3 km (2.6 mi) from Kyocera Dome Osaka and 4.3 km (2.7 mi) from Tombori River Walk. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Garden Kitchen, is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. .Sights within a 10-minute drive of this 3.5-property class Umeda hotel include Nipponbashi and Tsutenkaku Tower.

What's nearby

  • Herbis Plaza - 3 min walk - 0.3 km
  • Sankei Hall Breeze - 3 min walk - 0.3 km
  • Osaka Station City - 4 min walk - 0.4 km
  • Pokemon Centre Osaka - 6 min walk - 0.5 km
  • Grand Front Osaka Mall - 6 min walk - 0.5 km

Getting around

  • Nishi-Umieda Station - 6 min walk
  • Kitashinchi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 59 min drive

Restaurants

  • ‪小麦の麺神 - ‬2 min walk
  • ‪日本料理 加賀屋 - ‬2 min walk
  • ‪ANTICO CAFFÈ AL AVIS - ‬3 min walk
  • ‪エスカーレ - ‬2 min walk
  • ‪大旦那 - ‬3 min walk

About this property

Hearton Hotel Nishiumeda

Hotel with 2 restaurants, in the vicinity of Kyocera Dome Osaka
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Hearton Hotel Nishiumeda.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 471 guestrooms or units
  • 18 levels
  • 18 buildings
  • 2 dining venues
  • Built in 1999
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Hearton Hotel Nishiumeda offers 471 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (JPY 2,300 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person
  • 2 restaurants

Restaurants on site

  • Garden Cafe
  • Garden Kitchen

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 18 buildings
  • 18 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: JPY 3000

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 3000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 per person
  • Nearby parking fee: JPY 2300 per night (1312 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hearton
Hearton Hotel
Hearton Hotel Nishiumeda
Hearton Nishiumeda
Hotel Hearton
Hearton Hotel Nishiumeda Osaka
Hearton Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel
Hearton Hotel Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hearton Hotel Nishiumeda?

Hearton Hotel Nishiumeda offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there hot tubs in the rooms at Hearton Hotel Nishiumeda?

No, but there are deep-soaking baths in the guestrooms.

Does Hearton Hotel Nishiumeda serve breakfast?

You bet, travelers highly rate the buffet breakfast here! Offered daily from 7:00 AM to 9:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hearton Hotel Nishiumeda?

No, Hearton Hotel Nishiumeda does not offer an airport shuttle service.

Is there a bar or restaurant at Hearton Hotel Nishiumeda?

Yep, you can grab a meal at Hearton Hotel Nishiumeda's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hearton Hotel Nishiumeda?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hearton Hotel Nishiumeda?

No, pets are not allowed.

Hearton Hotel Nishiumeda Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 1004 reviews
Rating 8 - Good. 381 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High CP value

Extremely good location, literally right next to Kitte (!!). Typical business hotel in Japan, rooms are small which is expected, but all amenities provided.
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location to trains
Stayed 3 nights in Sep 2025

8/10 Good

Erlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical place to stay in Osaka

Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.
Stayed 4 nights in Sep 2025

4/10 Poor

Ian, WYNN VALE

Travelled with family
Disliked: Amenities, property conditions & facilities
Our room had no cupboards or drawers for storing our clothes so we had to live out of our suitcases all week. I asked for a change of rooms to something which had cupboards and drawers but was advised none of the rooms had any. The room would have been OK for an overnight stay but not for an extended stay. The buffet breakfast was barely adequate. No room-safe to store valuables. No blockout curtains. No cable TV, only local Japan TV. Unless the bathroom door was left ajar there was no airflow into the room while having a shower. No chair(s) to sit on and relax. Staff were polite and courteous. Our floor and presumably other floors had a drink vending machine, an ice machine and a cold water dispenser. Air conditioning worked well which was necessary as Osaka was very hot. Unlimited tea, coffee and milk sachets were available in the foyer. Beds were quite comfortable. The hotel was located adjacent to JR Osaka Station West exit and a short walk to Daimaru shopping centre. It was also only about 300m from the Airport Limousine Bus drop off point. Early check-in was available for a Y3000 charge. We certainly wouldn’t stay there again but others may see it differently.
Stayed 7 nights in Sep 2025

10/10 Excellent

Svetlana, CUPERTINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Tea

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at the Nishiumeda multiple times and will stay there again on future trips to Osaka. Their pillows can be bigger and fluffier. They have added additional washer and dryers to their B1 level which helps with my longer stays. Their breakfast is always good and price is reasonable.
Stayed 13 nights in Jul 2025

6/10 Okay

Rosario

Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Osaka station. Just down the ally. Laundry onsite. Spacious enough room. No complaints.
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

haruhiko

Stayed 1 night in Jul 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The hotel is located less than 5 minutes walk away from the JR Osaka west exit, which provides convenient access to the Osaka loop line and Kansai airport express Haruka. Metro station is also nearby. Lots of shopping and food options are available. We can easily spend a couple of days in this area to see them all. Our room with a double bed was small but had enough space for us to lay suitcases flat. The bathroom amenities were a little bit dated compared to some of the newer properties we had stayed before, but they work just fine. Overall the room was clean and comfortable. The room faces the train tracks, so we could hear trains as late as 12 AM and as early as 5:30 AM.
Stayed 1 night in Jul 2025

8/10 Good

Yashaswini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2025

8/10 Good

SANGWOOK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access.
Stayed 1 night in Jul 2025

10/10 Excellent

Gaelle

Stayed 1 night in Jun 2025

8/10 Good

April

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Service and amenities was excellent
Stayed 3 nights in Jul 2025

8/10 Good

Yoko

Stayed 1 night in Jul 2025

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place but room a bit on the small size. Hard to use air con as all buttons in Japanese and no info except 'point it at ceiling to use' . Overall good place
Stayed 3 nights in Jun 2025

8/10 Good

Brian, Arlington

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hearton Hotel is located just meters from Osaka Train Station, offering easy access to multiple transportation options. The hotel's condition is very good, and the service is excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Grant

Stayed 1 night in Jun 2025

10/10 Excellent

Selby

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, especially with helping us recieve our luggage through the transport service we used.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, room was great quality and location is super convenient
Stayed 1 night in May 2025

4/10 Poor

Kai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's clean and they provide amenities. But that's the bare minimum in Japan. Considering how much we paid for this the shower temprature was not stable and staff weren't thaaaat great. Location is convenient for transportation to most places much not much around the station itself
Stayed 1 night in May 2025