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4.4 out of 5

"The hotel felt very prestigious. Staff were very courteous and helpful. Right next to JR Namba station. Short walk to Namba walk and Dotonbori. Would ... " More

By a verified traveller on Thu 18 Apr 2019

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Hotel Description

Hotel Monterey Grasmere Osaka places you steps from Osaka City Air Terminal and within a 30-minute stroll of Tsutenkaku Tower. Highlights at this hotel include 3 restaurants and in-room free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 348 soundproofed rooms feature free wired Internet, in-room massages, and hair dryers. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include soaking tubs and slippers. Refrigerators, phones, and free toiletries are also available.

The restaurant, ESCALE, is open for lunch and dinner. Other amenities include free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

With a stay at this 4-star Namba hotel, you'll be 2.8 km (1.8 mi) from Shitennoji Temple and 3.9 km (2.4 mi) from Osaka Museum of History.

Economy Double Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max
AU$116* Per night/room 3 Nov. - 4 Nov.

Triple Room, Non Smoking (30 - 31st floor)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Twin Room, Non Smoking (30 - 31st floor)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking (Room & Bed type cannot be chosen)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Economy Double Room, Non Smoking (+ 1 Extra Bed)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 5 Max

Quadruple Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Hotel Monterey Grasmere Osaka ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Monterey Grasmere Osaka

Everyone (8)
5 out of 5

Posted by on 19 May 2019

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4 out of 5

Posted by on 2 May 2019

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5 out of 5
The hotel felt very prestigious. Staff were very courteous and helpful. Right next to JR Namba station. Short walk to Namba walk and Dotonbori. Would definitely recommend!

Posted by on 18 Apr. 2019

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5 out of 5

Great Hotel - Excellent Location, Fantastic Views

Pros: Location, service, price.
Location: Very near Dotonbori for shopping and food.
I'd stayed at another Monterey hotel before, and this one kept the same theme, of borderline kitsch decor, an in-house church and styling. Please be aware that this hotel starts from the 22nd floor of the building, thus you may not get help getting into the lobby as there is no concierge/bellhop on the ground floor. This was just a minor inconvenience during arrival. During departure, staff at Concierge offered to wheel our luggage down for us. As with the other Monterey Hotel we stayed, service was fantastic, staff were always polite. Furnishings were great, a little more room compared to the past few hotels we stayed at in Kyoto and Tokyo. View is also A+, you can see the Dotonbori river from our room. Location is fantastic, very short walk to Dotombori, its shops, restaurants, and the neon lights. Also short walks to subway stations. Only stayed 1 night, so not much else to comment.

Posted by , from Australia on 9 May 2018

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Comment from Hotel Management

15 May 2018 by Hotel Monterey Grasmere Osaka

Dear Guest, Thank you very much for your staying at our hotel, Hotel Momterey Grasmere Osaka to choose from many hotels in Osaka. And also, I appreciate you so much for writing your comment to take your precious time. it is under consideration to deploy the bell boy.It is great pleasure to know that you had a good time and had nice memories about Osaka. We are so happy to hear that. Looking forward to welcoming you back soon.  Yours sincerely, Hotel Monterey Grasmere Osaka

3 out of 5

Hotel is close to the Namba Walk and rail station.

Reception staff are just doing a job with no obvious enjoyment. Concierge was marvellous. Carpet was filthy - first thing you see walking into the small room. TV control didn't work. Concierge came to the rescue. Best thing is being close to Namba walk. Comfortable bed but a tight squeeze in the room.

Posted by , from Launceston on 19 Apr. 2018

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Comment from Hotel Management

27 Apr. 2018 by KANA MATSUMOTO

Dear Valued Guest, Thank you for taking the time to write a review for Hotel Monterey Grasmere Osaka. We regret to hear that your expectations were not met during your stay. Your feedback is greatly appreciated and it will definitely help us improve from here on out. We look forward to offering an enhanced experience for you in the future. Best regards, Hotel Monterey Grasmere Osaka staff

5 out of 5

Great property very close to transport

Our family of 4 (2 adults, 2 teenagers) recently stayed in a quadruple room. The room was spacious and clean. It had great internet reception, and we were very thankful for the free phone with data that was provided. Very close to trains and subways.

Posted by , from launceston on 22 Jan. 2018

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Comment from Hotel Management

21 Feb. 2018 by KANA MATSUMOTO

Dear Valued Guest, Thank you for your thoughtful feedback of your recent stay at Hotel Monterey Grasmere Osaka. We greatly appreciate you taking the time to write such a glowing review. We are thrilled to hear you enjoyed your visit. We highly value connecting with our guests and building new relationships. We look forward to welcoming you back soon. Best regards, Hotel Monterey Grasmere Osaka staff

5 out of 5

Great location, great staff. Very nice fitout

Very convenient location, close to 2 stations. We were able to walk everywhere or catch the subway to where we needed. Lovely area

Posted by , from melbourne on 1 Jan. 2018

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Comment from Hotel Management

16 Jan. 2018 by Hotel Monterey Grasmere Osaka

Thank you very much for your staying at our hotel, Hotel Momterey Grasmere Osaka to choose from many hotels in Osaka. And also, I appreciate you so much for writing your comment to take your precious time. It is great pleasure to know that you had a good time and had nice memories about Osaka. We are so happy to hear that. Looking forward to welcoming you back soon.  Yours sincerely,

5 out of 5
very good, good location!there is a supermarket downstairs

Posted by on 18 Nov. 2017

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3 out of 5

Good location . Right next to JR station

Facilities could have been been better - asked the staff to keep luggage for a night- they could not accomodate our request . Such a big hotel and the excuse was no space . Overall great location

Posted by , from melbourne on 10 Nov. 2017

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About the Hotel Monterey Grasmere Osaka

Location 1-2-3 Minatomachi, Osaka, Osaka-fu 5560017

Property Features

There are 3 restaurants on site. Public spaces have free WiFi. Hotel Monterey Grasmere Osaka also features tour/ticket assistance, dry cleaning/laundry services, and a safe deposit box at the front desk. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 348 guestrooms or units
  • 31 levels
  • 3 dining venues
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kansai Intl. Airport (KIX) (51.7 km / 32.1 mi)
  • Train station: Sakuragawa Station (1.2 km / 0.8 mi)
  • Metro station: Namba Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Monterey Grasmere Osaka offers 348 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and children's slippers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

ESCALE - This restaurant serves lunch and dinner.

ZUIENTEI - This restaurant serves lunch and dinner. Open select days.

Kobe - This restaurant serves lunch and dinner. Open select days.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note early check-in is not available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2700 per person (approximately)
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grasmere Monterey Osaka
  • Hotel Grasmere Osaka
  • Hotel Monterey Grasmere
  • Hotel Monterey Grasmere Osaka
  • Hotel Monterey Osaka Grasmere
  • Monterey Grasmere
  • Monterey Grasmere Osaka
  • Osaka Grasmere
  • Osaka Hotel Monterey Grasmere
  • Osaka Monterey Grasmere Hotel
  • Monterey Grasmere Osaka Osaka
  • Hotel Monterey Grasmere Osaka Hotel
  • Hotel Monterey Grasmere Osaka Osaka
  • Hotel Monterey Grasmere Osaka Hotel Osaka

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.