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3.8 out of 5

"Location is just perfect! Close to all the shops and restaurants. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Cross Hotel Osaka puts you in the heart of Osaka, within steps of popular attractions like Shinsaibashi Shopping Arcade and Amerikamura. Highlights at this hotel include 2 restaurants and in-room free WiFi.

TVs, coffee/tea makers, and free bottled water are featured in all 229 rooms. You'll find nice touches like soaking tubs and free toiletries to enhance your stay. Refrigerators, safes, and hair dryers are also available.

The restaurant, GLAMOROUS-X, is open for breakfast and lunch. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Namba hotel include Dotonbori Glico Sign and Namba Grand Kagetsu Theater.

Double Room, Non Smoking (Standard Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$182* Per night/room 4 Feb. - 5 Feb.

Twin Room, Non Smoking (Standard Floor)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Triple Room, Non Smoking (Standard Floor)

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Deluxe Double Room, Non Smoking (Cross Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, Non Smoking (Cross Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room, Non Smoking (Cross Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Cross Hotel Osaka ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cross Hotel Osaka

Everyone (6)
5 out of 5
Location is just perfect! Close to all the shops and restaurants.

Posted by , from Sydney on 5 Sep. 2018

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2 out of 5
Pros: Very nice breakfast. Friendly staff
Location: Well located
Very dark and very small rooms. Not what we were expecting . Double bed pushed up to wall and difficult to access. Could not see Tv while lying in bed. Big office arm chair was far too big for the room. Japanese shower room was big and the best part of the room.

Posted by on 22 Jan. 2018

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5 out of 5

Great hotel and great location!

Love this hotel as it is conveniently located to dontobori! The room is spacious and clean! Staff are very friendly too! Will definitely come back to this hotel!

Posted by , from australia on 18 Oct. 2017

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4 out of 5

Good hotel close to station and subway

Great staff, close to transport and shopping. Beds very comfortable. Only criticism was that the toilet seat was a little too warm.

Posted by , from Brisbane, Aust on 2 Apr. 2017

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2 out of 5

Great Location but that's about it

An attempt at a funky hotel in a great location. Staff were not attentive at all and rarely acknowledged you. Some of this could be due to language barriers. Breakfast was strange and mainly focussed on Japanese cuisine. Rooms were small and pokey. Room rate was expensive for what we got. If you are looking for a western style hotel with good service, I wouldn't recommend Cross Osaka

Posted by , from Brisbane on 26 Dec. 2016

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5 out of 5

Great hotel very close to Dotonburi

Really nice hotel. Very very clean and functional. We didn't do the breakfast or dine in as there are so many food options nearby. Also just up the road there are all the high end iconic shops if you're into that sort of stuff. Staff spoke a little English enough to get us by. Coffee and tea facilities were fabulous and for us this helps make a good stay become a great stay. For my wife especially. Ice maker on every floor and humidifier air cleanser in every room. I would stay again.

Posted by , from Adelaide on 21 Apr. 2016

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Renovations + Closures

The property will be renovating from 01 August 2019 to 30 April 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available. This 4-star Osaka hotel is smoke free.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Osaka (KIX-Kansai Intl.) (52.1 km / 32.4 mi)
  • Train station: Osaka-Namba Station (0.9 km / 0.5 mi)
  • Metro station: Namba Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cross Hotel Osaka offers 229 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access.

  • Deep soaking tub
  • Television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

GLAMOROUS-X - This restaurant serves breakfast and lunch.

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property effective June 1, 2019. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1513 for children (approximately)
  • Self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cross Hotel
  • Cross Hotel Osaka
  • Cross Osaka
  • Cross Osaka Hotel
  • Hotel Cross
  • Hotel Cross Osaka
  • Osaka Cross
  • Osaka Cross Hotel
  • Cross Hotel Osaka Hotel
  • Cross Hotel Osaka Osaka
  • Cross Hotel Osaka Hotel Osaka

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.