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5.0 out of 5

"Amazing spot right in the middle of everything tourist-y you can do in Osaka! Had a blast here and would definitely come again. " More

By a verified traveller on Tue 05 Mar 2024

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Hotel Description

Cross Hotel Osaka places you in the center of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants and in-room free WiFi.

The restaurant, TERRACE & DINING ZERO, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM.

Attractions within a short walk of this Shinsaibashi hotel include Dotonbori and Amerikamura.

Superior Double Room, Non Smoking (Standard Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$362* Per night/room 13 Apr. - 14 Apr.

Twin Room, Non Smoking (Standard Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, Non Smoking (Standard Floor)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

DOTONBORI view DOUBLE, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Non Smoking (Cross Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Room, Non Smoking (Cross Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cross Hotel Osaka ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cross Hotel Osaka

Everyone (1) Couples (1)
5 out of 5
Amazing spot right in the middle of everything tourist-y you can do in Osaka! Had a blast here and would definitely come again.

Posted by on 5 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by Cross Hotel Osaka

Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are glad to hear that you are satisfied with our location.Your good comments are much appreciated and the word, "would definitely come again" is a great encouragement for us.If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

5 out of 5
Loved this hotel. Situated slap bang in the hub of Dotonbori and about 300metres from Namba train station.

Posted by on 24 Jul. 2023

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Comment from Hotel Management

25 Jul. 2023 by Cross Hotel Osaka

Dear Valued Guest,Thank you very much for your recent stay at Cross Hotel Osaka.We are very happy to hear that you enjoyed your stay with us, and you are satisfied with our location.We will continue our effort to provide the best service to all our guests.Thank you very much for spending your precious time to share your experiences.We are very much looking forward to welcoming you again in near future.Warm regards, Cross Hotel Osaka

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services. Smoking is allowed in designated areas at this Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Osaka-Namba Station (0.9 km / 0.5 mi)
  • Metro station: Namba Station (0.6 km / 0.4 mi)

Room Amenities

Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

TERRACE & DINING ZERO - This restaurant serves breakfast and lunch.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2024 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1760 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cross Hotel
  • Cross Hotel Osaka
  • Cross Osaka
  • Cross Osaka Hotel
  • Hotel Cross
  • Hotel Cross Osaka
  • Osaka Cross
  • Osaka Cross Hotel
  • Cross Hotel Osaka Hotel
  • Cross Hotel Osaka Osaka
  • Cross Hotel Osaka Hotel Osaka

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.