Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Exterior
Lounge
Lobby
Suite, Non Smoking (Cross Floor)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is AU$344
3 Jan - 4 Jan

Explore the area

View map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

Standard Floor Triple Room

  • Sleeps 3

Standard Floor Twin Room

  • Sleeps 2

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

Twin Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Floor Deluxe Double Room

  • Sleeps 2

Cross Suite Junior

  • Sleeps 2

Cross Suite

  • Sleeps 2

Cross Floor Double Room

  • Sleeps 2

Cross Floor Twin Room

  • Sleeps 2

Cross Floor Superior Double Room

  • Sleeps 2

Cross Floor Deluxe Double Room

  • Sleeps 2

Cross Floor Triple Room

  • Sleeps 3

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

Twin Room, Non Smoking (Cross Floor)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Private bathroom
Separate bath and shower
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Bidet
Private bathroom
  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Standard Floor Double Room

  • Sleeps 2

Standard Floor Superior Double Room

  • Sleeps 2

DOTONBORI View DOUBLE

  • Sleeps 2

DOTONBORI View TWIN

  • Sleeps 2

Cross Floor Cross King Room

  • Sleeps 2

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About the area

Osaka

Cross Hotel Osaka places you in the centre of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, TERRACE & DINING ZERO, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a short walk of this 4-property class Shinsaibashi hotel include Dotonbori and within a 15-minute walk you'll find Kuromon Market.

What's nearby

  • Dotonbori - 1 min walk - 0.1 km
  • Amerikamura - 1 min walk - 0.1 km
  • Dotonbori Glico Sign - 1 min walk - 0.2 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪あぶりや 道頓堀御堂筋店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE & DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, guests may hear construction-related noise and smell construction-related odours, and are requested to keep their guestroom windows and curtains closed.
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Renovations and closures

This property is closed from 1 February 2026 to 28 February 2026 (dates subject to change).
The property will be renovating from 1 February 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Cross Hotel Osaka?

Cross Hotel Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Osaka?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 3 Jan 2026 start from AU$343.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Osaka serve breakfast?

You bet, our guests can't get enough of the buffet brekkie here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cross Hotel Osaka?

No, Cross Hotel Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Osaka?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Osaka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Hotel Osaka?

No, pets are not allowed.

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 870 out of 1150 reviews
Rating 8 - Good. 218 out of 1150 reviews
Rating 6 - Okay. 47 out of 1150 reviews
Rating 4 - Poor. 9 out of 1150 reviews
Rating 2 - Terrible. 6 out of 1150 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, lovely breakfast catering to all tastes, friendly staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gerardo Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is right next to the main part of Dontobori. It also has a 7-11 about 5 feet away. Great location and it definitely helped to enjoy the city. I will be staying here again on my next trip to Osaka.
Stayed 5 nights in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is a good place to stay and the staff are helpful. Location of the hotel is convenient to lots of great restaurants and shopping but there’s a lot of people and young drunk kids hanging out late and into the early morning. You see the ugly side of Japan if you start your day very early.
Stayed 5 nights in Sep 2025

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel located in the middle of everything.Very satisfied guest.All the best for stuff and management.
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with great staff and nice lounge. Only thing is I wish the shower was nicer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Swetha

Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Myra

Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much located in the heart of where everything is going on; dotonbori, shinsaibashi, Namba, food, people, etc. Overwhelming? Absolutely. Convenient? Very. The rooms are a bit dated but you won't be spending much time in your room.
From my room
Stayed 3 nights in Sep 2025

4/10 Poor

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty. I told them clump of hair in the door way a couple times but they didn't clean it. It had what looked like blood on it so I didn't touch it. But because of communication I guess it didn't get cleaned the 4 days I was there. Anyways there was some other dirty areas but none was as bad as that. I mostly just slept in room so I put up with it. Would I stay with them again. No. Good buffet though
Stayed 4 nights in Sep 2025

6/10 Okay

Kerlin

Travelled with partner
Disliked: Amenities
The best thing about this hotel is the location, as it’s walkable to attractions and shopping. The room was lacklustre, the view from our room was terrible. They provided no water in our room. Our PJs, slippers, were hidden in a dark cupboard and we didn’t find it till later in the stay. Other hotels we stayed at in Japan displayed these nicely upon arrival. This hotel did nothing above and beyond to make our stay there memorable. The location great. That’s it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything and anything you want or need.
Stayed 2 nights in Sep 2025

8/10 Good

marlo, brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location!
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeneline

Liked: Property conditions & facilities
Everything Great
Stayed 4 nights in May 2025

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Edwin

Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Great service. Friendly staff clean rooms, great location!
Stayed 2 nights in Sep 2025

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. In the heart of Dotonbori. Facilities were good. Breakfast was absolutely amazing. The only downside was the area around is crowded with tourists and noisy well into the night
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a beautiful street. Shopping very close by.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mikray

Stayed 3 nights in Aug 2025

10/10 Excellent

Sydney Luise

Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and overall quality of the hotel

Amazing service. Room was very spacious. We could open two full suitcases with room to spare. Breakfast selection and quality is really good. Location is great for subway and shopping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Aug 2025