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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Exterior
Lounge
Suite, Non Smoking (Cross Floor)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is AU$660
12 Oct - 13 Oct

Explore the area

View map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Separate bath and shower
  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for Standard Floor Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Double Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Twin Room

  • Sleeps 2

View all photos for Standard Floor Triple Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Triple Room

  • Sleeps 3

View all photos for Cross Floor Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Twin Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for Cross Suite

1 bedroom, in-room safe, desk, blackout curtains

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View TWIN

1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Suite　Junior

1 bedroom, in-room safe, desk, blackout curtains

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Floor Cross King Room

1 bedroom, in-room safe, desk, blackout curtains

Cross Floor Cross King Room

  • Sleeps 2

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About the area

Osaka

Cross Hotel Osaka places you in the centre of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, TERRACE ＆ DINING ZERO, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a 10-minute walk of this 4-property class Shinsaibashi hotel include Dotonbori and Namba Grand Kagetsu Theater.

What's nearby

  • Dotonbori - 1 min walk - 0.0 km
  • Dotonbori Glico Sign - 1 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km
  • Nipponbashi - 10 min walk - 0.9 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 3,474 reviews
The price is AU$238
13 Oct - 14 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Cross Hotel Osaka?

Cross Hotel Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Osaka?

As of 13 Sept 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 12 Oct 2025 start from AU$659.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Osaka serve breakfast?

You bet, our guests can't get enough of the buffet brekkie here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cross Hotel Osaka?

No, Cross Hotel Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Osaka?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Osaka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Hotel Osaka?

No, pets are not allowed.

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 851 out of 1112 reviews
Rating 8 - Good. 204 out of 1112 reviews
Rating 6 - Okay. 43 out of 1112 reviews
Rating 4 - Poor. 6 out of 1112 reviews
Rating 2 - Terrible. 8 out of 1112 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a beautiful street. Shopping very close by.
Stayed 2 nights in Sep 2025

10/10 Excellent

belle

Travelled with family
Liked: Amenities, property conditions & facilities
Perfect location in Dontonburi. Super friendly and helpful staff. Clean comfortable bedding. Would definitely return and recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Jagjot

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family stayed at the Cross Hotel Osaka during our trip to Japan last week. Here are our pros and cons: Pros: Excellent location. So much shopping, dining, and easy access to two subway stations. The location cannot be beat really, and this is imho the best thing about this property. Cons: The hotel itself is clean, but definitely a bit dated. The lobby is rather underwhelming, the beds were a bit hard and uncomfortable, and the pillows were also subpar. We stayed at various other properties in Tokyo and Kyoto during our trip to Japan and we felt the rooms and beds at Cross Hotel Osaka were the worst in our opinion. It is also on a very busy street so you hear a lot of noise at night: sirens, locals revving their motorcycles late at night, etc. We booked the property based on the very high overall score on Expedia (I believe it was a 9.6?) but I would give it a 7.5 based on these pros and cons. Again, location is excellent, just wish beds were more comfy and decor/lobby area were better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness
Great location! Loved that we got connecting rooms.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Stayed 3 nights in Jun 2025

10/10 Excellent

Weiqiang Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of all the action! If you prefer peace and quiet this place is not for you…
Stayed 7 nights in Jun 2025

8/10 Good

Xun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Though need to walk for about 8-10 minutes from the subway station, it is very close to the popular shopping area (Shinsaibashi and dotonbori). The hotel offers very convenient luggage storage service. One thing to be aware of is that it is by a heavy traffic street, so if your room is facing the street, it could be quite noisy.
Stayed 1 night in Jun 2025

8/10 Good

marilse

Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

8/10 Good

Auburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and spacious but the lobby was not very nice/organized. Having better signs for designated areas and walls/coverings for luggage etc would look better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

hoan, orlando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location with many access points to anywhere in Osaka. Definitely, will stay again if I do go to Osaka.
Stayed 3 nights in Jun 2025

10/10 Excellent

THUY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Breakfast buffet is very good. The lounge is great too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Minnelli Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient hotel right next to Dotonbori. Would definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Michael**

Stayed 5 nights in May 2025

8/10 Good

Anila, Caledon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Glico sign, shops and restaurant. Easy access to train. Rooms are a bit smaller than standard size. Staff was helpful
Stayed 3 nights in May 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was great! Cleanliness, helpful staff, personal amenities, location!, luggage storage, self check out, lounge and close to Dotonbori yet not in Dotonbori. The only thing was the traffic at night between 9p- 12a is extremely loud so if you are looking for a peaceful night's rest, this may not be for you. We were okay with this trade off and would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Tianyang

Stayed 2 nights in May 2025

10/10 Excellent

Nevil

Stayed 2 nights in May 2025

10/10 Excellent

Gary, Winnipeg

Stayed 7 nights in May 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Early check in was good, room was nice however outlook was just of roofs. Breakfast was yummy.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing! Room was comfortable and super friendly staff! So much to do in the area within walking distance or easy access to transit system.
Stayed 3 nights in May 2025

8/10 Good

sandra

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff & location

Excellent location. Hotel staff were exceptionally helpful & friendly.
Stayed 2 nights in May 2025