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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Photo gallery for Cross Hotel Osaka

Exterior
Hallway
Suite, Non Smoking (Cross Floor)
Suite, Non Smoking (Cross Floor) | Living area
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AU$259
24 Dec - 25 Dec

Explore the area

View map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Suite　Junior

In-room safe, desk, blackout curtains, free WiFi

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Suite

In-room safe, desk, blackout curtains, free WiFi

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Twin Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Triple Room

  • Sleeps 3

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Bidet
Hairdryer
Coffee/tea maker
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Hairdryer
Bidet
  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Cross King Room

  • Sleeps 2

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About the area

Osaka

Cross Hotel Osaka places you in the centre of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, TERRACE ＆ DINING ZERO, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a short walk of this 4-property class Shinsaibashi hotel include Dotonbori and within a 15-minute walk you'll find Kuromon Market.

What's nearby

  • Dotonbori - 1 min walk - 0.1 km
  • Amerikamura - 1 min walk - 0.1 km
  • Dotonbori Glico Sign - 1 min walk - 0.2 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪あぶりや 道頓堀御堂筋店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Candeo Hotels Osaka Shinsaibashi
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  • Air conditioning
  • Breakfast available
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4.5 out of 5, Wonderful, 467 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, guests may hear construction-related noise and smell construction-related odours, and are requested to keep their guestroom windows and curtains closed.
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Renovations and closures

This property is closed from 1 February 2026 to 28 February 2026 (dates subject to change).
The property will be renovating from 1 February 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Cross Hotel Osaka?

Cross Hotel Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Osaka?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 24 Dec 2025 start from AU$258.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Osaka serve breakfast?

You bet, our guests can't get enough of the buffet brekkie here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cross Hotel Osaka?

No, Cross Hotel Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Osaka?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Osaka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Hotel Osaka?

No, pets are not allowed.

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 869 out of 1147 reviews
Rating 8 - Good. 217 out of 1147 reviews
Rating 6 - Okay. 46 out of 1147 reviews
Rating 4 - Poor. 9 out of 1147 reviews
Rating 2 - Terrible. 6 out of 1147 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, lovely breakfast catering to all tastes, friendly staff.
Stayed 4 nights in Nov 2025

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Edwin

Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Great service. Friendly staff clean rooms, great location!
Stayed 2 nights in Sep 2025

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. In the heart of Dotonbori. Facilities were good. Breakfast was absolutely amazing. The only downside was the area around is crowded with tourists and noisy well into the night
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a beautiful street. Shopping very close by.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mikray

Stayed 3 nights in Aug 2025

10/10 Excellent

Sydney Luise

Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and overall quality of the hotel

Amazing service. Room was very spacious. We could open two full suitcases with room to spare. Breakfast selection and quality is really good. Location is great for subway and shopping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very new and clean!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Aryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 5 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in terms of location in Dotonbori
Stayed 4 nights in Aug 2025

10/10 Excellent

Maya, shoreline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good friendly staff. Very convenient location
Stayed 2 nights in Aug 2025

10/10 Excellent

SHELLEY

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Andy

Travelled with partner
Liked: Staff & service
Room wasn’t the cleanest. Found a toenail on the bed shelving. Expedia lists the hotel as having laundry facility when it does not.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hui Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at cross hotel. Excellent location, walkable to all shopping area. Service was great.
Stayed 5 nights in Jun 2025

8/10 Good

Brian

Stayed 6 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel when paired with included breakfast buffet and all day lounge acess with food & drinks. Food quality is superb!
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washroom is clean. Room is big. Right in the middle of dotonbori, Namba and transportation.
Stayed 8 nights in Aug 2025

8/10 Good

Khristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the heart of Dotonbori. Conveniently located in between high end stores and Dotonbori’s shopping center
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and spacious rooms
Stayed 3 nights in Aug 2025