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4.8 out of 5

"The room we had faced the City/train station side & with wall to wall glass windows & arriving at nigjt, the view was spectactular. Lovely decor throu ... " More

By a verified traveller on Sun 26 Jan 2020

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Hotel Description

A luxury stay in the heart of Osaka awaits you at The Westin Osaka. You'll be 4.9 km (3 mi) from Kyocera Dome Osaka and 6.4 km (4 mi) from Osaka-jō Hall. Highlights at this romantic hotel include in-room free WiFi, free Internet, and LED TVs.

Digital TV, separate bathtubs and showers, and coffee/tea makers are featured in all 303 soundproofed rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include soaking tubs and slippers. Additionally, down comforters, free newspapers, and free bottled water are available.

The restaurant, KOKYU, is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, fitness center, and sauna. 603 square feet (56 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 4.5-star Kita hotel include Nipponbashi and Tsutenkaku Tower.

Luxury Twin Room, Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Double Room, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Double Room, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room, Non Smoking (with Club Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Twin Room, Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, Non Smoking, Corner (Double Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Osaka ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Osaka

Everyone (1) Family (1)
5 out of 5
The room we had faced the City/train station side & with wall to wall glass windows & arriving at nigjt, the view was spectactular. Lovely decor throughout.

Posted by on 26 Jan. 2020

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4 out of 5
Deluxe hotel a short walk from Osaka station (or a free shuttle bus). The decor was a bit dated and gaudy for my tastes and the 5yr old thought it looked "jazzy". The pool wasn't included in our stay and access was very expensive - we took the kids to Spa World instead which was not only cheaper but a fun kitschy side-trip! Room was as expected for a high end chain. The breakfast buffet items didn't change over our stay which became a bit monotonous.

Posted by on 5 Jan. 2020

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5 out of 5
The hotel was very clean, staff friendly and the gardens and fish outside the restaurant were a big hit with our kids

Posted by on 10 Nov. 2019

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5 out of 5
Exceptional service, awesome location and convenient bus to Umeda station

Posted by , from Sydney on 18 Mar. 2017

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Health club
  • Indoor pool
  • Bar/lounge
  • Sauna
  • Spa tub

Property Features

The Westin Osaka offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury The Westin Osaka. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 1 building
  • 303 guestrooms or units
  • 30 levels
  • 3 dining venues
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 1993
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kansas City Intl. Airport (MCI)
  • Train station: Nakatsu Station (Hankyu) (1.3 km / 0.8 mi)
  • Metro station: Fukushima Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Osaka offers 303 accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

AMADEUS - This restaurant overlooks the garden.

KOKYU - This restaurant serves lunch and dinner.

HANANO - This restaurant serves lunch and dinner.

LOBBY LOUNGE - This café serves lunch only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests under age 16 are not permitted in the pool except during the summer season.

This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 3800 for adults and JPY 1900 for children (approximately)
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way), (up to 12 years old)
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Osaka Westin
  • Westin Hotel Osaka
  • Westin Osaka
  • The Westin Osaka Hotel Osaka
  • Westin Osaka Hotel
  • The Westin Osaka Hotel
  • The Westin Osaka Osaka
  • The Westin Osaka Hotel Osaka

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.