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3.5 out of 5

"Polite and helpful staff who speak English. 3 bedroom unit is great for a family, with small kitchen. Some noise outside at night from small courier d ... " More

By a verified traveller on Thu 28 Dec 2023

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Hotel Description

At Hotel MyStays Otemae you'll be within a 30-minute stroll of Osaka Castle and Osaka-jō Hall. Highlights at this hotel include in-room kitchenettes, free internet, and balconies.

This hotel has free WiFi in public areas, multilingual staff, and luggage storage. Other amenities include laundry facilities, an elevator, and a vending machine. There's also self parking, along with the convenience of car rentals on site.

With a stay at this Chuo hotel, you'll be 3 km (1.9 mi) from Nipponbashi and 3.9 km (2.4 mi) from Tsutenkaku Tower.

Standard Twin Room, Non Smoking, 24sqm (Cleaning is Optional with Additional Cost)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$70* Per night/room 23 May - 24 May

Apartment, Semi-double, 1 Bedroom, Non Smoking, 39sqm (Cleaning is Optional with Additional Cost)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Deluxe Twin Room, Smoking, 52sqm (Cleaning is Optional with Additional Cost)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, Private Twin, 2 Bedrooms, Non Smoking, 40sqm(Cleaning is Optional with Additional Cost)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Twin Room, Non Smoking, 52sqm (Cleaning is Optional with Additional Cost)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, Twin, 1 Bedroom, Non Smoking, 40sqm (Cleaning is Optional with Additional Cost)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel MyStays Otemae ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel MyStays Otemae

Everyone (1) Family (1)
4 out of 5
Polite and helpful staff who speak English. 3 bedroom unit is great for a family, with small kitchen. Some noise outside at night from small courier depot and fire station around the corner, but it wasn't too bad

Posted by on 28 Dec. 2023

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Comment from Hotel Management

9 Mar. 2024 by ホテルマイステイズ大手前

Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.HOTEL MYSTAYS Otemae

3 out of 5

Listing not accurate

Pros: Spacious room with good kitchenette which I had not been expecting. Good location close to train station. Handy coin laundry on premises
Cons: More accurate description. Recorded as catering for up to 4 people but couldn't cater for 3. MAX 2 people for this room.
I booked a twin room through wot-if for my 4yo daughter, 18yo daughter and myself. The listing said a twin room catered for up to 4 people and was suitable for my request for 2 adults and 1 child. However it was 2 large single beds with only 1 pillow each and only 2 towels. Not sure how it could cater for up to 4 people? When I enquired at reception about atleast getting an extra towel the language barrier (I don't speak Japanese and hotel staff appeared to not understand a lot of English) I was told I had "twin room" I said "yes but I booked for 3 people". Eventually I got another towel and I decided not to bother trying to ask for another pillow. I made up a bed on the floor for my 4yo with coats, towels, a little travel pillow and blanket which we had in our luggage. Luckily she was ok but I was not impressed. We stayed 2 nights like this. We had previously stayed at a Mystays hotel in a twin room in Tokyo and it had 2 double beds with 2 pillows each and plenty of towels so given this was the same company and same type of room I had expected it to be the same.

Posted by , from Ballarat, Vic, Australia on 7 Dec. 2015

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Comment from Hotel Management

12 Dec. 2016 by Front

Thank you for staying with us. We are looking forward to seeing you. Regards

Property Features

Hotel MyStays Otemae offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Osaka hotel.

  • 1 building
  • 110 guestrooms or units
  • 11 levels
  • Built in 1985
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Tenmabashi Station (0.9 km / 0.6 mi)
  • Metro station: Tanimachi 4-chome Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel MyStays Otemae offers 110 air-conditioned accommodations with slippers and hair dryers. Rooms open to balconies. Beds feature down comforters. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and bidets. This Osaka hotel provides complimentary wired Internet access. 22-inch LCD televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Kitchenware
  • Down blanket
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Slippers
  • Bidet
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 10 PM must press the intercom by the front entrance to gain access to the front desk.

Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 6 km away).

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Hot springs access is not included in the room rate for children ages 4-6 whose stay is included in the rate; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.

The hotel does not provide daily housekeeping service for stays of 2 nights or more.

Changes to reservations, including room types or number of guests, are not permitted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 6
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: JPY 1630 per night
  • A late check-out fee will be charged
  • Housekeeping fee: JPY 2000 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel MyStays Otemae
  • Hotel MyStays Otemae Osaka
  • MyStays Otemae
  • MyStays Otemae Osaka
  • Otemae
  • Weekly Mansion Osaka At Otemae Hotel Osaka
  • Hotel MyStays Otemae Osaka
  • MyStays Otemae Osaka
  • MyStays Otemae
  • Hotel Hotel MyStays Otemae Osaka
  • Osaka Hotel MyStays Otemae Hotel
  • Hotel Hotel MyStays Otemae
  • Hotel MyStays Otemae Hotel
  • Hotel MyStays Otemae Osaka
  • Hotel MyStays Otemae Hotel Osaka

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.