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4.0 out of 5

"All good pleasant stay helpful staff. Local English map is poor though " More

By a verified traveller on Mon 15 Apr 2019

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Hotel Description

You'll be connected to a shopping center at Sheraton Miyako Hotel Osaka, and within a 20-minute stroll of popular places like Kuromon Ichiba Market and Nipponbashi. Highlights at this romantic hotel include 5 restaurants, 2 bars/lounges, and an indoor swimming pool.

Flat-screen TVs with digital channels are featured in all 578 rooms, and you can enjoy free WiFi, free wired Internet, and free bottled water. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include soaking tubs and slippers, while down comforters invite a good night's rest. In-room massages, safes, and hair dryers are also available. Housekeeping is available on request.

The restaurant, Restaurant & Lounge eu, is open for breakfast, brunch, lunch, and dinner. Bar eu is the hotel's own bar, serving drinks along with light fare. Enjoy the health club, sauna, and lifeguards on site. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 4-star Tennoji hotel, attractions include Shinsaibashi Shopping Arcade and Amerikamura.

Premium Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sheraton Miyako Hotel Osaka ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Miyako Hotel Osaka

Everyone (3) Couples (2)
4 out of 5
All good pleasant stay helpful staff. Local English map is poor though

Posted by on 15 Apr. 2019

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4 out of 5
Good location, direct bus to Kansai Airport and next to department stores. Staff are very nice and helpful. Too warm without thermostat for room temperature control. Only can be set low, medium and high heating. We have to turn off the heating, open the window, and have an extra fan.

Posted by on 16 Jan. 2019

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4 out of 5

Central and nice

Pros: Location, premium rooms are great. Service is good, able to check out late and store bags.
Cons: All pretty good
Location: Namba shopping walk is 2 stations away, I love that area
Two classes of rooms, one for budget tours and the other premium, recommend the premium unless cost is an issue. Budget rooms are small and a bit old fashioned. Hotel is central to Osaka and has subway lines very close by, airport bus drops you almost right at the door.

Posted by , from Brisbane, Australia on 11 Mar. 2018

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4 out of 5
The location is very convenient and staff are lovely however the facilities of hotel are too old and not that clean.

Posted by , from Sydney on 4 Jan. 2018

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4 out of 5

Mika-san at reception was very helpful. All good.

Cons: The controls for air conditioner could be better. Hotel could do with a face lift but generally it's ok.
Location: Nearby Dotonbori is great...
Nice hotel. A little bit dated in terms of air con - should have temperature control. Otherwise - everything is good. Great location.

Posted by on 20 Dec. 2017

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About the Sheraton Miyako Hotel Osaka

Location 6-1-55 Uehommachi, Osaka, Osaka-fu 543-0001

Property Features

Sheraton Miyako Hotel Osaka offers its guests an indoor pool, a health club, and a sauna. There are 5 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Miyako Hotel Osaka. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 578 guestrooms or units
  • 21 levels
  • 5 dining venues
  • 2 bars or lounges
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 1986
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Itami Airport (ITM) (18.7 km / 11.6 mi)
  • Train station: Osaka Uehommachi Station (0.5 km / 0.3 mi)
  • Metro station: Tanimachi 9-chome Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Miyako Hotel Osaka offers 578 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Restaurant & Lounge eu - This restaurant serves breakfast, brunch, lunch, and dinner.

Bar eu - This bar serves light fare only. Open daily.

Chinese Restaurant Shisen - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.

Uemachi - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Top of Miyako - This buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 12 years old are not allowed in the swimming pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Children age 3 and younger stay free and receive free breakfast when sharing a bed with parents and using existing bedding; the number of children who stay free is based on room occupancy limits. Breakfast is not included in the Breakfast rate plan for children age 4-11 who stay free; additional fees of JPY 1300 per child, per night apply and are collected at the property.

For the comfort of guests using the public bathing areas, Sheraton Miyako Hotel Osaka does not permit guests with visible tattoos to use the facilities.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2750 and JPY 2750 for adults, JPY 1300 and JPY 1300 for children (approximately)
  • Covered self parking fee: JPY 1000.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Miyako Osaka
  • Miyako Sheraton Hotel Osaka
  • Miyako Sheraton Osaka
  • Osaka Miyako Sheraton
  • Sheraton Miyako Hotel Osaka
  • Sheraton Miyako Osaka
  • Sheraton Miyako Osaka Hotel
  • Sheraton Osaka Hotel
  • Sheraton Osaka Miyako
  • Sheraton Osaka Miyako Hotel
  • Sheraton Miyako Hotel
  • Sheraton Miyako
  • Sheraton Osaka
  • Osaka Sheraton
  • Sheraton Miyako Osaka Osaka
  • Sheraton Miyako Hotel Osaka Hotel
  • Sheraton Miyako Hotel Osaka Osaka
  • Sheraton Miyako Hotel Osaka Hotel Osaka

You should know

  • Pool access available from 8 AM to 9 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.