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Princess Royale Oceanfront Resort

3.0 star property
Family-friendly beachfront location with indoor pool

Photo gallery for Princess Royale Oceanfront Resort

Exterior
Room, 2 Queen Beds, Oceanfront
View from room
Room, 2 Queen Beds, Oceanfront
Breakfast, lunch, dinner served; American cuisine, beach views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Oceanfront on 91st Street, Ocean City, MD, 21842
  • Place, Ocean City Beach
    ‪2 min walk‬
  • Place, Ocean Plaza Mall Shopping Center
    ‪6 min walk‬
  • Place, Carousel Ice Skating Rink
    ‪2 min drive‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Oceanfront

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Oceanfront

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
TV
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Oceanfront (Corner Balcony)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Oceanfront (Corner Balcony)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Condo, 2 Bedrooms, Oceanfront (Corner Balcony)

Family Condo, 2 Bedrooms, Oceanfront (Corner Balcony)

Family Condo, 2 Bedrooms, Oceanfront (Corner Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Double Beds

View all photos for Oceanfront Suite, 2 Queen Beds and Sofa Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Oceanfront Suite, 2 Queen Beds and Sofa Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Separate bedroom
Premium bedding
Blackout curtains
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite (Best Value, No Balcony, No View)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite (Best Value, No Balcony, No View)

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Pool Level)

Suite (Pool Level)

Suite (Pool Level)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Side Ocean View)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed (Side Ocean View)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Pool Level)

Suite, 1 King Bed with Sofa bed (Pool Level)

Suite, 1 King Bed with Sofa bed (Pool Level)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Oceanfront

Suite, 1 King Bed with Sofa bed, Oceanfront

Suite, 1 King Bed with Sofa bed, Oceanfront

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Pool View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Side Ocean View)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Side Ocean View)

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Ground Floor (Oceanfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Ground Floor (Oceanfront)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Pool View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Pool View

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Ocean City

A family-friendly stay in Ocean City awaits you at Princess Royale Oceanfront Resort. Within steps you'll find Ocean City Beach and Ocean Plaza Mall Shopping Center within a 10-minute stroll. Highlights at this beachfront hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Schooners Restaurant, serves American cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site 24-hour gym. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class North Ocean City hotel include Ocean City Boardwalk and Maryland Beach.

What's nearby

  • Ocean City Beach - 2 min walk - 0.2 km
  • Ocean Plaza Mall Shopping Center - 6 min walk - 0.6 km
  • 94th Street Ocean City Dog Playground - 6 min walk - 0.6 km
  • Gold Coast Mall - 20 min walk - 1.7 km
  • Carousel Ice Skating Rink - 2 min drive - 2.1 km

Getting around

  • Ocean City Station - 20 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 40 min drive

Restaurants

  • ‪Bayside Skillet - ‬16 min walk
  • ‪Ropewalk Ocean City - ‬11 min walk
  • ‪Bull on the Beach - ‬2 min walk
  • ‪Royal Farms - ‬9 min walk
  • ‪Denny's - ‬2 min drive

About this property

Princess Royale Oceanfront Resort

Family-friendly beachfront location with indoor pool
Princess Royale Oceanfront Resort offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Princess Royale Oceanfront Resort. Limited free parking is available on a first-come, first-served basis.

This 3-star Ocean City hotel is smoke free.

  • 1 building
  • 336 guestrooms or units
  • 12 levels
  • Conference rooms
  • Deli
  • Umbrellas for the beach
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Princess Royale Oceanfront Resort offers 336 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ocean City hotel provides complimentary wireless Internet access. Cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Grand Hotel Ocean City Oceanfront
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 3,415 reviews
Grand Hotel Ocean City Oceanfront

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 9 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe on the Green
  • Schooners Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges USD 26.50 for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 January to 11 January:
  • One of the swimming pools
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 24 per person
  • Credit card charges are subject to a surcharge of USD 26.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

Property Registration Number 1794

We should mention

  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Princess Royale
Princess Royale
Princess Royale Hotel
Princess Royale Hotel Ocean City
Princess Royale Ocean City
Royale Princess
Princess Royale Ocean City Maryland
Princess Royale Oceanfront
Princess Royale Hotel Conference Center
Princess Royale Oceanfront Hotel Resort
Princess Royale Oceanfront Resort Hotel
Princess Royale Oceanfront Resort Ocean City
Princess Royale Oceanfront Resort Hotel Ocean City

Frequently asked questions

Is parking available at Princess Royale Oceanfront Resort?

Yep, Princess Royale Oceanfront Resort has a free self car park. Onsite parking is limited.

Are there any beaches close to Princess Royale Oceanfront Resort?

Yep, Princess Royale Oceanfront Resort is a short 1-minute walk from Ocean City Beach. Fun beach activities include yoga, volleyball and waterskiing.

Is there a spa on site at Princess Royale Oceanfront Resort?

Yep, there is an onsite spa at Princess Royale Oceanfront Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Princess Royale Oceanfront Resort have a pool?

Yep, and guests love it! Princess Royale Oceanfront Resort has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 10 AM to 10 PM.

What makes Princess Royale Oceanfront Resort a romantic place to stay?

Beachfront dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Princess Royale Oceanfront Resort.

Is Princess Royale Oceanfront Resort family-friendly?

You bet! With amenities such as children's meals, an arcade and a corner/local shop, it's no surprise that Princess Royale Oceanfront Resort is a hit with families.

Does Princess Royale Oceanfront Resort serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Princess Royale Oceanfront Resort?

No, Princess Royale Oceanfront Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Princess Royale Oceanfront Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The bar is closed seasonally each year from January 10 until January 11.

What time are check-in & check-out at Princess Royale Oceanfront Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Princess Royale Oceanfront Resort?

No, only service animals are allowed.

Princess Royale Oceanfront Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1384 out of 2312 reviews
Rating 8 - Good. 511 out of 2312 reviews
Rating 6 - Okay. 240 out of 2312 reviews
Rating 4 - Poor. 102 out of 2312 reviews
Rating 2 - Terrible. 75 out of 2312 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service
Overall this property is nice. We were disappointed not to be given the room we thought we booked. The one slider door was broke to the point it would not open. The windows and doors to the room were so filthy on the outside that the beautiful view we paid for was like looking through filth. Access to the beach is less then to be desired for. You cannot access the beach from the lobby and there are limited signs explaining how to get to the beach. The staff were very polite and welcoming, it’s just not the best place for a beach trip (in our opinion).
Stayed 2 nights in Oct 2025

10/10 Excellent

tak

Business traveller
Liked: Cleanliness
Nice
Stayed 1 night in Oct 2025

6/10 Okay

Jamila

Liked: Cleanliness, property conditions & facilities
The place l
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, free parking, friendly staff, huge rooms, with separate living room
Stayed 2 nights in Sep 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

8/10 Good

Jarvis

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Earlene, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the heated pool, beach and the rooms with the oceanfront views.
Stayed 2 nights in Oct 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have been updated very nicely! I come most years in October, and in the past the restaurant has been open, but it was closed this time, which was disappointing. The coffee shop is just not sufficient. Also, in my bathroom, the drop ceiling was moving up and down, making some noises...but this stopped after an hour or so. Overall, very pleased. Would recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a favorite, the kids love the pool!
Stayed 2 nights in Oct 2025

10/10 Excellent

Devynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted with friendly staff immediately! Had an easy check in and got to our room. We had a beautiful ocean front suite with no obstructed view. The room was very clean and comfortable! Absolutely no complaints
Stayed 3 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views were wonderful from our balcony
Stayed 1 night in Oct 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Amadou

Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach view, really nice rooms, I would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Akim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was visible from our room, as well as the beautiful pool area. The room itself was spotless. Very spacious and nicely decorated. Definitely appreciated the room credit which we used to get Starbucks from the cafe downstairs. Plenty of food options in and around the hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Kirsten

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
On arrival and entering the hotel, I was taken away with how beautiful it was, but sadly followed by pure equipment when I interacted with the staff member of the contest to check in. The fact the verb was extremely rewrite off the bat. She informed me that an additional hundred dollar charge we needed, and when I explained that my room was fully funded and paid for upon my arrival and nowhere in any of the confirmation did it say anything about meeting an additional charge. The staff member then responded and told me that I could cancel my reservation and I would not be fully refunded or I could just pay the hundred dollar fee and stop wasting her time because it was in the email that I received and I must’ve just missed it. I was very frustrated. Was that an interaction but it was late and I just went and paid to see anyway. Upon going to our room to doorman was able to assist with my luggage and I truly appreciate that. He’s nothing but kind the room was very nice and clean I was impressed with the mirror in the bathroom and the decor. However, that went downhill when we laid on the bed, there was a huge hole in one of the beds, completely sunken in as well as the boxspring holding it up broken I did mention that the same person downstairs and she told me that there was no way she could switch my room, but I can wait for a manager to come in tomorrow the following day and switch my room. We ended up to tolerating it, but it was one of the most uncomfortable beds.
Stayed 4 nights in Oct 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Clean beautiful
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Stayed 2 nights in Jul 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

6/10 Okay

SHARAE

Stayed 2 nights in Oct 2025

8/10 Good

Brenna

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are amazing
Stayed 3 nights in Sep 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room itself floor was dirty. My 11 month old had dirt all over his legs after crawling for 15 minutes.
Stayed 2 nights in Oct 2025