The Watergate Hotel

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for The Watergate Hotel

Presidential Suite
Dinner served, garden views
Exterior
3 bars/lounges, cocktail bar, rooftop bar
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
The current price is AU$506
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
2650 Virginia Ave NW, Washington, DC, 20037
  • Place, Kennedy Center
    ‪6 min walk‬
  • Place, George Washington University
    ‪6 min walk‬
  • Place, National Mall
    ‪9 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪51 min drive‬

Room options

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

8.4 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, River View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Balcony, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 36 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Diplomat)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 130 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 57 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Scandal)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Rose)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 223 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Garden View

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
Down duvet
  • 50 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony, River View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 74 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the area

Washington

A luxury stay in the heart of Washington awaits you at The Watergate Hotel. Within just a 10-minute stroll, you'll find Kennedy Center and Georgetown Waterfront Park. Highlights at this hotel include 3 bars/lounges, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Top of the Gate is open for dinner. The Next Whisky Bar is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 27000 square feet (2508 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Northwest hotel include Vietnam Veterans Memorial and Art Museum of the Americas.

What's nearby

  • Watergate Complex - 2 min walk - 0.2 km
  • Kennedy Center - 6 min walk - 0.6 km
  • George Washington University - 6 min walk - 0.6 km
  • National Mall - 9 min walk - 0.8 km
  • White House - 19 min walk - 1.6 km

Getting around

  • Foggy Bottom Station - 7 min walk
  • New Carrollton Station - 16 min drive
  • Ronald Reagan National Airport (DCA) - 16 min drive

Restaurants

  • ‪The Watergate Hotel - ‬2 min walk
  • ‪CIRCA at Foggy Bottom - ‬7 min walk
  • ‪Founding Farmers Fishers & Bakers - ‬7 min walk
  • ‪Sequoia DC - ‬6 min walk
  • ‪Starbucks - ‬7 min walk

About this property

The Watergate Hotel

Luxury hotel with full-service spa and bars/lounges
The Watergate Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 27000 square feet (2508 square metres) and includes a conference centre. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Watergate Hotel. For a fee, parking is available.

This 5-star Washington hotel is smoke free.

  • 1 building
  • 336 guestrooms or units
  • 15 levels
  • 3 bars or lounges
  • Conference rooms
  • 27000 sq ft of conference space
  • 2508 sq. m of conference space
  • Built in 1965
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
The Watergate Hotel offers 336 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. 47-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Washington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Extended parking on site (USD 65 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 45 for adults and USD 12 to 33 for children
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Kingbird Restaurant
  • The Next Whisky Bar
  • Top of the Gate

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (27,000 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 31.80 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.90 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 45 for adults and USD 12 to 33 for children
  • Valet parking fee: USD 65.00 per day (in/out privileges)
  • Extended parking fee: USD 65.00 per night
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 300 (subject to availability)
  • Rollaway bed fee: USD 31.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Watergate Hotel Washington
Watergate Hotel
Watergate Washington
The Watergate Hotel Hotel
The Watergate Hotel Washington
The Watergate Hotel Hotel Washington

Frequently asked questions

What is the cancellation policy at The Watergate Hotel?

The Watergate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Watergate Hotel?

As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at The Watergate Hotel on 1 Jan 2026 start from AU$440.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Watergate Hotel?

Yep, The Watergate Hotel has valet parking with in/out privileges for USD 65.00 per day. Additionally there is extended parking for USD 65.00 per night.

Is there a spa on site at The Watergate Hotel?

Yep, there is an onsite spa at The Watergate Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Watergate Hotel have a pool?

The Watergate Hotel has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at The Watergate Hotel?

The Watergate Hotel features a full-service spa, an indoor pool and 3 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes The Watergate Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Watergate Hotel.

Is The Watergate Hotel family-friendly?

You bet! With amenities such as laundry facilities, free bike rentals and an indoor pool, it's no surprise that The Watergate Hotel is a hit with families.

Does The Watergate Hotel serve breakfast?

Yeah, full brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Watergate Hotel?

No, The Watergate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Watergate Hotel?

Yep, you can grab a meal at The Watergate Hotel's onsite restaurant.

What time are check-in & check-out at The Watergate Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

The Watergate Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 710 out of 1079 reviews
Rating 8 - Good. 179 out of 1079 reviews
Rating 6 - Okay. 115 out of 1079 reviews
Rating 4 - Poor. 44 out of 1079 reviews
Rating 2 - Terrible. 31 out of 1079 reviews

Reviews

8/10 Good

abhishek

Stayed 3 nights in Jul 2025

4/10 Poor

Chris

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Delayed check-in and poorly cleaned room
Stayed 3 nights in Jun 2025

6/10 Okay

Christy

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watergate Scandal room stay

It was awesome. We were treated very well by the staff. We stayed in the Scandal room which made our trip even more special. Please note i did not steal anything from the room!! Except maybe that pen.. lol
Stayed 3 nights in Aug 2025

6/10 Okay

Tashma

Liked: Staff & service, amenities
Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.
Stayed 6 nights in Aug 2025

2/10 Terrible

James

Stayed 2 nights in Aug 2025

8/10 Good

Chad

Stayed 6 nights in Aug 2025

6/10 Okay

Kwanghyeon

Stayed 2 nights in Aug 2025

6/10 Okay

Marion Lurie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Disappointed there are limited dining options at the hotel. Checked in at 9:30 on a Friday night and restaurant was already closed and only option was room service which was open until 11pm. The bar is never open.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anjula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with clean beautiful rooms. We really enjoyed our stay. House keeping staff was really good and our room was cleaned everyday to high standard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Chaitanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alla, ramsey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great location super nice rooms
Stayed 2 nights in Aug 2025

6/10 Okay

Autumn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Major renovations, empty hotel and high prices!!!!

So, I've wanted to stay here for awhile so I had a quick solo trip and proceeded to book. I checked in late (after 10 pm) . The first issue is they are doing major renovations. Your Uber can't pull into the main circle leading up to the hotel entrance. U have to be let out on the street and walk up to the hotel with no signage and its dark! I prepaid for a room with a tub. The room they gave me was super small and no tub or view. They apologized and said for 20 dollars more a day I can upgrade which was ridiculous. I went to the new room which did have a tub and partial view. She also gave me a late check out for the inconvenience. On to the next day... I went to the bar and had a mimosa and it was 20 dollars... The indoor pool option & jacquzzi was amazing! However they literally only had 4 lounge chairs. I thought about a massage.. starting price was 280 for 30 minutes! I wanted to go to the rooftop for pics and but was closed. Came down for dinner around 9:40 and the restaurant was closed! It closed at 9. I complained b/c they told me it would be open until 10. The manager had the chef make me a burger and fries for 50 dollars. Final morning wanted room service for breakfast... 75 dollars for 2 eggs, potatoes and toast! Finally, the hotel is dead. No activity, no food and far from everything. Be prepared to pay ridiculous prices for food, drinks and anything else! Customer service was great but won't stay here again!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanna M

Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 6 nights in Aug 2025

10/10 Excellent

Keith

Stayed 6 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities in the room were very nice quality, slippers, loofah, and toiletries. I was overcharged for car parking on check out when they asked if I had any extras. Hotel refunded it right away but my overseas bank took an extra procedure fee as a result of this misunderstanding. Room was a suite but the hallway between had no light. View was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

jean-francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service was wonderful
Stayed 2 nights in Aug 2025

6/10 Okay

Cara

Liked: Staff & service
Disliked: Amenities
Pool and spa is in the basement. Yuck.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique is all of the service wanting to set up your room service in your room actually have a table to eat. It was so elegant and so well put together. Everything we asked for was delivered to us. Even the microwave.

Elegant, eloquent menu
This is the entrance
This is the pool spa area and we did get a facial and massage. They also have a sauna awesome.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Amenities
I love staying in a scandalous room. All in all, the service was excellent.
Stayed 6 nights in Jul 2025

10/10 Excellent

Laleh

Liked: Staff & service, amenities
Very good salt water pool, they have bikes to take around the town , and rooms were excellent.
Stayed 4 nights in Jul 2025

10/10 Excellent

Damara

Stayed 1 night in Jul 2025