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Marriott Marquis Washington, DC

4.0 star property
Pet-friendly Washington hotel connected to the convention centre, steps from Walter E. Washington Convention Center

Photo gallery for Marriott Marquis Washington, DC

Stunning hotel entrance with a glass facade, supported by geometric columns and surrounded by urban scenery.
Relax on the outdoor terrace with a mix of seating options, including a sofa and chairs, surrounded by a city view.
Experience the hotel's modern lobby, featuring a striking metal sculpture and comfortable seating areas.
Relax in a cozy lounge area with a brick wall, plush sofa, and leather chairs, perfect for unwinding or socializing.
Relax in a spacious, well-appointed tent with a high ceiling, comfortable seating areas and expansive city views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
The current price is AU$398
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
901 Massachusetts Ave NW, Washington, DC, 20001
  • Walter E. Washington Convention Center
    ‪1 min walk‬
  • National Mall
    ‪17 min walk‬
  • White House
    ‪17 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (View)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

City view

Club Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

42-inch flat-screen TV with cable channels, Netflix, streaming services

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

City view

Room, 1 King Bed, Non Smoking (View)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Washington

Marriott Marquis Washington, DC places you in the centre of Washington, connected to the convention centre and within a short 5-minute stroll of Walter E. Washington Convention Center and CityCenterDC. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, Anthem, serves American cuisine and is open for breakfast, brunch and lunch. The Dignitary is the hotel's own bar, serving drinks along with dinner and light fare. 100474 square feet (9334 square metres) of event facilities include 80 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Downtown Washington D.C. hotel include National Portrait Gallery and National Mall.

What's nearby

  • Walter E. Washington Convention Center - 1 min walk - 0.0 km
  • National Mall - 17 min walk - 1.4 km
  • White House - 17 min walk - 1.5 km
  • Washington Monument - 3 min drive - 2.8 km
  • Howard University - 3 min drive - 2.1 km

Getting around

  • 7th St. Convention Center Station - 6 min walk
  • Washington Union Station - 8 min drive
  • Ronald Reagan National Airport (DCA) - 17 min drive

Restaurants

  • ‪Tatte Bakery & Cafe | City Center - ‬5 min walk
  • ‪Unconventional Diner - ‬5 min walk
  • ‪Marriott Marquis Washington, DC - ‬1 min walk
  • ‪Ciel Social Club - ‬5 min walk
  • ‪Yard House - ‬5 min walk

About this property

Marriott Marquis Washington, DC

Pet-friendly Washington hotel connected to the convention centre, steps from Walter E. Washington Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre, 80 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 100474 square feet (9334 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Marquis Washington, DC. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

  • 1 building
  • 1175 guestrooms or units
  • 15 levels
  • 2 bars or lounges
  • Conference rooms
  • 100474 sq ft of conference space
  • 9334 sq. m of conference space
  • Built in 2014
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Marriott Marquis Washington, DC offers 1175 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Washington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 82.50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Anthem
  • Lobby Bar
  • Starbucks
  • The Dignitary

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 80 meeting rooms
  • Conference centre (100,474 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 125.00
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.58 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 25 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 82.50 per day (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 125.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marquis Marriott Washington DC
Marquis Washington DC
Marriott Marquis Washington DC Hotel
Marriott Marquis Hotel Washington DC
Marriott Marquis Washington DC
Marriott Washington DC Marquis
Washington DC Marquis
Washington DC Marriott Marquis
riott quis Washington DC
Marriott Marquis Washington DC
Marriott Marquis Washington, DC Hotel
Marriott Marquis Washington, DC Washington
Marriott Marquis Washington, DC Hotel Washington

Frequently asked questions

What is the cancellation policy at Marriott Marquis Washington, DC?

Marriott Marquis Washington, DC offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Marquis Washington, DC?

As of 14 July 2025, prices found for a 1-night stay for 2 adults at Marriott Marquis Washington, DC on 3 Aug 2025 start from AU$336.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Marquis Washington, DC?

Yep, Marriott Marquis Washington, DC has valet parking with in/out privileges for USD 82.50 per day.

What makes Marriott Marquis Washington, DC a romantic place to stay?

Couples dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Marriott Marquis Washington, DC.

Does Marriott Marquis Washington, DC serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Marriott Marquis Washington, DC?

No, Marriott Marquis Washington, DC does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Marquis Washington, DC?

Yep, you can grab a meal at Marriott Marquis Washington, DC's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Marriott Marquis Washington, DC?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Marriott Marquis Washington, DC?

Dogs are welcome at Marriott Marquis Washington, DC, with food and water bowls on offer.

Marriott Marquis Washington, DC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1008 reviews
Rating 8 - Good. 187 out of 1008 reviews
Rating 6 - Okay. 66 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leakhena

Stayed 2 nights in Apr 2025

10/10 Excellent

Vickie

Travelled with family
Liked: Property conditions & facilities
All employees were so helpful . I ask directions to rest room & employee ask if I needed him to walk me to rest room . Long line for breakfast & all I needed was cup of coffee . Hostess gave me a cup just overall great experience .
Stayed 1 night in Apr 2025

10/10 Excellent

Randy Teddy

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

bobby

Nice view
Stayed 2 nights in Apr 2025

8/10 Good

Lacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Rocky Start but Got Much Better

I stay here every year when I attend Awesomecon. I have good experiences, and they provide very good hospitality. This year was a bit of a rough start. I have a pickup truck I valet it in their garage every year & every year the valets sort of panic when they see it until I tell them its 6'10 (garage accommodates up to 7') They pull out their measuring stick which is fine & wait for them to do what they need to. This year was not a pleasant experience on that front. I pulled up to check in and one of the valets, a smaller woman with dreadlocks started yelling at me in front of everyone that 'that wont fit' and 'you cant park that here'. I was a bit mortified in front of a full inlet of people staring at me to be treated as unprofessional as that as soon as I pulled up. I told her I park here every year and she cut me off and said 'im going to measurer that but it wont fit'! The usual happened and even though she measured my roof in 4 places, it fit... to no surprise. No apology. The other valet was nice and calmly assured me it was not problem (which i already knew). I went in to check in and she once again came over with the stick to harass my husband who pointed out it was bent 2 inches too short... At check in, I let them know that wasn't the best experience to pull up to at check in. I got a call back from the manager, he was very kind and said he would take care of things and even upgraded our room. The rest of my stay and the staff were fantastic.
Stayed 2 nights in Apr 2025

2/10 Terrible

Scott

Disliked: Staff & service

Bait and Switch

Bait and switch. There was an additional fee added to the room charge I had already paid for. Once I got to the hotel they forced me to pay an extra fee of $30 per day to use for amenities at the hotel. In other words, you have to buy the crazy priced food and amenities at the hotel to use the $30 per day. Furthermore, I stayed multiple days and nobody ever cleaned my room.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pillows were uncomfortable!!! There was a pre-existing stain on the side of the bed upon arrival. The beds were horribly made up (the sheets seemed to have just been thrown on the bed and left). Check-in/check-out was easy and the hotel itself is a beautiful site!
Stayed 1 night in Apr 2025

6/10 Okay

Dinora E.

Travelled with partner
Liked: Cleanliness, staff & service
We had issues with the HVAC but could not be relocated until the next morning. The bathroom in our first room was much nicer than the room we were relocated to. Concierge was unavailable so it was a challenge to utilize the benefits associated with the added destination fee.
Stayed 1 night in Apr 2025

10/10 Excellent

Sobhana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I came down for a convention and it was perfectly located next to the center. The staff was great, the facility was clean inside, and well maintained outside. The valet parking was conveniet since we drove down.
Stayed 2 nights in Apr 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
All excellent except sole restaurant Anthem in hotel....20 people waiting to just get seated and mgr comes over and walks away and helps wajt on tables and get food together. She said two people called out sick and cant seat people unless they can only be waited on right away....their table. Told this to my husband only when seated finally...we !eft and came back. Food not good. Rest of hotel terrific in all ways.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025

10/10 Excellent

david

Stayed 1 night in Apr 2025

10/10 Excellent

Maydelis

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana

Stayed 4 nights in Mar 2025

6/10 Okay

Jamie

Stayed 3 nights in Mar 2025

2/10 Terrible

Gavin

Stayed 1 night in Mar 2025

8/10 Good

Tracey

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 3 nights in Mar 2025

10/10 Excellent

Harry, Pensacola

Stayed 3 nights in Mar 2025

10/10 Excellent

ADA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT
Stayed 1 night in Mar 2025

10/10 Excellent

TARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Found a canister of sunscreen in the closet otherwise everything was fantastic
Stayed 1 night in Mar 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel while attending a conference and I am very glad we did. It was not only convenient to attend the conference but is perfectly located for walking to the major monuments and memorials.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheryl

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025