See all properties
Save

Wyndham Alltra Vallarta, All-Inclusive Resort

4.0 star property
Family-friendly fun on the beach, with 3 outdoor pools

Photo gallery for Wyndham Alltra Vallarta, All-Inclusive Resort

3 outdoor pools, pool umbrellas, pool loungers
On the beach, beach towels, beach yoga, beach volleyball
Sauna, hot tub, steam room, body treatments, hydrotherapy, body scrubs
Aerial view
Presidential Suite, 1 King Bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
The current price is AU$429
includes taxes & fees
20 May - 21 May

Explore the area

Map
Paseo De Los Cocoteros Lotes 32 y 33, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪4 min walk‬
  • Vallarta Adventures
    ‪4 min drive‬
  • Nayar Vidanta Golf
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Separate bedroom
Bathrobes
Jetted bath
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Tropical View)

Junior Suite, 1 King Bed, Accessible (Tropical View)

Junior Suite, 1 King Bed, Accessible (Tropical View)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Desk, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Partial Ocean View

Junior Suite, 1 King Bed, Partial Ocean View

Junior Suite, 1 King Bed, Partial Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Tropical View)

Junior Suite, 2 Double Beds (Tropical View)

Junior Suite, 2 Double Beds (Tropical View)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Junior Suite, 1 King Bed (Tropical View)

Junior Suite, 1 King Bed (Tropical View)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View (Club)

Junior Suite, 2 Double Beds, Ocean View (Club)

Junior Suite, 2 Double Beds, Ocean View (Club)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View (Club)

49-inch LCD TV with satellite channels, TV, DVD player

Junior Suite, 1 King Bed, Ocean View (Club)

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View | Living area

Junior Suite, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Ceiling fan
Bathrobes
Jetted bath
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Desk, free WiFi, bed sheets

Suite Junior With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Partial Sea View

Living area

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Sea View

Living area

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Sea View

Living area

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Partial Sea View

Living area

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Sea View

Desk, free WiFi, bed sheets

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Junior With Sea View

Living area

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With View

Desk, free WiFi, bed sheets

Suite Junior With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Nuevo Vallarta

An all-inclusive stay in Nuevo Vallarta awaits you at Wyndham Alltra Vallarta, All-Inclusive Resort. Within just a 10-minute stroll, you'll find popular attractions like Nuevo Vallarta Beach and Bay of Banderas. Highlights at this beachfront resort include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Aura Spa can include massages, body scrubs and facials along with hydrotherapy and mani/pedis. The theme restaurant, La Costa, serves Mexican cuisine. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 4-property class Nuevo Vallarta resort include Nayar Vidanta Golf and Playa Bucerías.
View more Resorts in Nuevo VallartaOpens in a new window

What's nearby

  • Nuevo Vallarta Beach - 4 min walk - 0.4 km
  • Vallarta Adventures - 4 min drive - 3.5 km
  • El Tigre Golf Club - 4 min drive - 3.7 km
  • Nayar Vidanta Golf - 5 min drive - 4.0 km
  • Mayan Palace Nuevo Vallarta Golf Course - 5 min drive - 4.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪Mozza Mare - ‬12 min walk
  • ‪Grand Velas Riviera Nayarit - ‬10 min walk
  • ‪Al Fresco Grill - ‬7 min walk
  • ‪Casa Bella - ‬7 min walk
  • ‪La Dolce Vita Nuevo Vallarta - ‬17 min walk

About this property

Wyndham Alltra Vallarta, All-Inclusive Resort

Family-friendly fun on the beach, with 3 outdoor pools
Wyndham Alltra Vallarta, All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Vallarta, All-Inclusive Resort offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A fitness centre, a sauna, and spa services are also featured at the family-friendly Wyndham Alltra Vallarta, All-Inclusive Resort. Free valet parking is available.

Smoking is allowed in designated areas at this Art Deco Nuevo Vallarta resort.

  • 229 guestrooms or units
  • 10 levels
  • 2 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Wyndham Alltra Vallarta, All-Inclusive Resort offers 229 accommodations with DVD players and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. 49-inch LCD televisions come with premium satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Aura Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

On the beach, sun-loungers, beach towels, beach massages

Hotel Riu Vallarta - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 2,909 reviews
Hotel Riu Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Dente
  • Brasas
  • La Costa
  • Oshean
  • Taverna Meze

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • DVD player
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 5 2024 to June 30 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Alltra Vallarta, All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dreams Villamagna Nuevo Vallarta
Wyndham Alltra Vallarta All Inclusive Resort
Dreams Villamagna Nuevo Vallarta All Inclusive
Wyndham Alltra Riviera Nayarit All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Vallarta, All-Inclusive Resort?

Wyndham Alltra Vallarta, All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Vallarta, All-Inclusive Resort?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Vallarta, All-Inclusive Resort on 20 May 2025 start from AU$429.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Alltra Vallarta, All-Inclusive Resort?

Yep, Wyndham Alltra Vallarta, All-Inclusive Resort has free valet parking.

Are there any beaches close to Wyndham Alltra Vallarta, All-Inclusive Resort?

Yep, Wyndham Alltra Vallarta, All-Inclusive Resort is a short 4-minute walk from Nuevo Vallarta Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Wyndham Alltra Vallarta, All-Inclusive Resort?

Yep, Aura Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Wyndham Alltra Vallarta, All-Inclusive Resort have a pool?

Yep, and guests love it! Wyndham Alltra Vallarta, All-Inclusive Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Wyndham Alltra Vallarta, All-Inclusive Resort?

Wyndham Alltra Vallarta, All-Inclusive Resort features 3 outdoor pools, a full-service spa and 7 restaurants.

What makes Wyndham Alltra Vallarta, All-Inclusive Resort a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Wyndham Alltra Vallarta, All-Inclusive Resort.

Is Wyndham Alltra Vallarta, All-Inclusive Resort family-friendly?

You bet! With amenities such as a playground, 3 outdoor pools and laundry facilities, it's no surprise that Wyndham Alltra Vallarta, All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Wyndham Alltra Vallarta, All-Inclusive Resort?

No, but there are Jetted bath in the guestrooms.

Does Wyndham Alltra Vallarta, All-Inclusive Resort serve breakfast?

Yeah, complimentary buffet breakfast is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Wyndham Alltra Vallarta, All-Inclusive Resort?

No, Wyndham Alltra Vallarta, All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Vallarta, All-Inclusive Resort?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone? One of the bars/lounges will be unavailable from November 5 2024 to June 30 2025 (dates subject to change).

What time are check-in & check-out at Wyndham Alltra Vallarta, All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wyndham Alltra Vallarta, All-Inclusive Resort?

No, pets and service animals are not allowed.

Wyndham Alltra Vallarta, All-Inclusive Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 333 out of 863 reviews
Rating 8 - Good. 207 out of 863 reviews
Rating 6 - Okay. 150 out of 863 reviews
Rating 4 - Poor. 97 out of 863 reviews
Rating 2 - Terrible. 76 out of 863 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

A
Stayed 5 nights in Jan 2025

6/10 Okay

della june

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the pools well maintained. Staff super helpful and friendly. Beach was great for boogie boarding and had adequate seating. Some parts of the property needed repair and it looked tired. The room junior suites) overlooked the mountains and was large and comfortable. The food in the buffet was average to boring. Nothing new and everything in a stew or sauce. Hamburgers and chicken were dry. Specialty restaurants had a limited menu amd small portions which is appropriate with fine dining. Loved that the coffee shop was open at 5 am. Was ompressed that the only music blasting was from the front pool. All else was quiet. If you want great food try a riu but a lovely quiet atmosphere is found here. Wont be a repeat for us as we actually ate out a coiple of times
Stayed 9 nights in Jan 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is small in comparison to otherd. A plus. Issues with water for many guests.
Stayed 7 nights in Jan 2025

6/10 Okay

Áine

Travelled with family
We just spent a week here at the Wyndham, at first I thought it was great, but after two days there was things that started to bother me. 1. Hotel room was no secure. Balcony door had no lock, and you could easily get onto our balcony from the room next door. 2. Housekeepers left us with zero towels, took the dirty ones and never replaced them. 3. My toddler had vomited at night, we asked for beds to be changed, she vomited on everything, sheets, towels, bathrobes… bathrobes were never replaced, we had no duvet for 2 nights, luckily it wasn’t that cold. 4. The food was not great! I was so excited thinking I would be laying by the pool eating guacamole and chips, yummy snacks through the day, and we weren’t allowed to order food for by the pool, and quac and chips was no where to be seen all week… fish tacos were disappointing, there was not a lot of vegetarian options, the buffet was hit and miss. 5. There was no ice cream…. The machine was broke I think and the only place u could get it was from the cafe, but u had to buy it! Not great when you spend thousands for an all inclusive and there’s no ice-cream to enjoy on hot day! I refused to buy it as we spent a lot on the holiday! 6. When I was putting my toddler down for her afternoon nap. I put the sign on the door that we were sleeping… housekeeping knocked on the door, I didn’t answer, then 5 min later the phone rings, they wanted to see if they could refill our mini bar. I’d never stay here again to be honest!
Stayed 7 nights in Jan 2025

4/10 Poor

Amy

Disliked: Property conditions & facilities
When booking it showed a "junior Suite" with two beds and a couch/sitting area. It was only two beds, not sitting area and definitely not what I consider "junior Suite." Also Bathroom was very small and offered no privacy. Every morning woke up to next door someone yelling profanities which could be heard through the walls. The access to restaurants was very limited and food subpar.
Stayed 4 nights in Jan 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, as were the pools. The buffet food was less than desirable. The food choices were odd and not alot of variety. Also the food at the buffet was warm at best. Glad there was an omelette station where you could at least get some hot breakfast,but they used the same bowl to mix everyone's omelette so even if you asked for no onions or tomatoes you got them anyways. Food at the a la cartes was also warm at best and very small portions but at least they were accommodating. Overall is would rate this resort a 6/10 because of the food.
Stayed 7 nights in Jan 2025

4/10 Poor

Leyda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Does not deserve 5 star Google rating.

Not what we expected from a 5-star google rated hotel. The site boasts 5 all inclusive restaurants but does not specify that there is limited daily reservations for the 2 out of 5 restaurants as only 2 are open daily and the 3rd is a buffet style. They also don't have a window for feeding people checking in after 3:30pm as their main buffet restaurant closes at 4:30pm. Our entire family got sick after eating a chicken sandwich snack while waiting for dinner to start at 6pm after checking in around 4pmish. This stomach sickness ruined most of our food pleasures for our entire 4 day stay. The hotel did give our elderly mother doctor care and medications which I can appreciate and they did give my sibling, niece and I a lovely final night dinner on the beach which we were able to enjoy the final dinner night after our stomachs almost fully settled by the 4th night.
Stayed 4 nights in Jan 2025

8/10 Good

Carmen Ceja

Stayed 4 nights in Jan 2025

10/10 Excellent

Susan

Stayed 13 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Bertha

Travelled with family
Disliked: Staff & service
The staff has poor customer service. There was probably 3 max 4 people who were courteous and friendly. We are American but not white so they treated us very differently than how they treat the white race. We will definitely not be returning to this hotel. I know we went in “high season” (12/25/24) but the hotel was not full and they seemed overwhelmed by the amount of people who were there. The food variety was very limited. You can tell they recooked left over food from dinner to add it to some breakfast dishes. There is snack restaurant you are supposed to be able access when you are at the pool or beach but they expect you to be full dressed and fully dried. Which defeats the purpose especially when you have kids that want to snack while they have fun in the water. Oh yeah and if you get food to go from the restaurants it’s considered room service and they charge for that. Ridiculous because we’re paying for an all inclusive hotel. Oh yeah and towels were low in the entire hotel. So your room towels could not be changed out on some days since there wasn’t enough for guests. That also went for pool towels.
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very good, there are lots of supper options for restaurants. There are lots of pool options with 3 pools, heated or natural both avaliable. There is a hot tub, tennis, ping pong, fooseball, beach volleyball and activites throuough the day. It is about 25-30 mins from puerto vallarta for shopping, so keep that in mind. You can book excusions through the hotel, Jose is the best to work with. If you choose vallarta adventures you can leave through the nuevo vallarta port which is about 5 mins away.
Stayed 5 nights in Jan 2025

6/10 Okay

Karen Angelica

Stayed 6 nights in Jan 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst all inclusive resort we have ever been to.
Stayed 1 night in Jan 2025

4/10 Poor

thalia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Did not enjoy the stay . 3/6 family members got food poisoning from the buffet. Our room didn’t have hot water until someone came to fix it and no ac until we got someone to come out and fix as well. One of our rooms had yellow water coming out of the tub. No theater room for shows. Overall not fun
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easygoing, safe very nice staff!!
Stayed 1 night in Jan 2025

4/10 Poor

Hamed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the staff was polite and friendly, the hotel failed to meet our expectations in several areas. The food quality was disappointing, and there were no activities or entertainment planned for travelers. The restaurants were always full.making it hard to get a table. Additionally, basic amenities like towels were often unavailable, which was frustrating. The music and entertainment provided were dull and uninspiring. Overall, we felt like we wasted our money and left the hotel feeling bored and unsatisfied. Let me know if you’d like any changes or adjustments!
Stayed 6 nights in Dec 2024

4/10 Poor

Sharon

Travelled with family
Disliked: Amenities
The worst all inclusive resort I have ever stayed at. Too many reasons to list. Food is awful service is not good. Rooms and surround areas are dirty. Towels for pool look like they 50 yrs old. Bedding has holes in it. Lots more things beside. I would not recommend and will never stay there again.
Stayed 8 nights in Dec 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family Christmas! Staff was awesome! Very friendly and helpful, big shout out to Rene Lizola and Lulu Rivera who made the buffet amazing every night! One thing that was tough for a family with teenagers is the room is very open concept…. No bathroom privacy besides that incredible, would definitely go back.
Stayed 7 nights in Dec 2024

6/10 Okay

George

Travelled with family and small children
Liked: Staff & service
Buffet was ok for breakfast but needed more variety. Didn’t have hot water in the mornings for five days even after running the water for 10-20 minutes. No bread our last morning. Staff was good. We needed two entrees at the a’la cart restaurants-servings were very small.
Stayed 7 nights in Dec 2024

2/10 Terrible

Mehrdad, Southfield

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stay Away From This So-Called Resort Unless You Want to Ruin Your Vacation and Waste Your Money! Before booking, please read the following: 1. If you're expecting a variety of food, think again. The hotel has just one buffet restaurant, barely twice the size of a typical home kitchen. The menu is repetitive. While the resort advertises four à la carte restaurants, each offers only four items, and two of those are often unavailable. Drinks like wine are charged extra, even in the "all-inclusive" package. 2. There are three swimming pools, but only one is heated. Unless you're okay with swimming in freezing water, you'll be confined to just one pool. 3. The Jacuzzi’s water is barely warm—it's more like a mini swimming pool. It's always crowded with kids, so don't expect a relaxing soak. 4. Although you're given three pool towel cards, the towels themselves are elusive. The towel kiosk was always out. 5. Poolside chairs are extremely limited. If you want one, you'll need to wake up at 6 a.m. to reserve it for the day. 6. Prepare to shower in cold water. Some days, there's no hot water at all. 7. A glass partition between the shower and toilet allows water to leak into the toilet area through moldy caulking. This means you'll be stepping in drainage water to use the toilet. 8. Black mold is visible around the bottom of the shower 9. If you're hoping for evening entertainment, you'll be disappointed—there's none. If I had more space I would write more...
Stayed 6 nights in Dec 2024

2/10 Terrible

Jaydev

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was the worst. The facility lied to us saying the problem was resolved and it was not. Promised things will be addressed and they were not. The food was not good either. I will not recommend this place to anyone.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shelby

Stayed 4 nights in Dec 2024