Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Virgin Hotels New York City

Enjoy a panoramic city view from the comfort of this stylish room, featuring a round table, armchairs, and a beautiful plant.
Enjoy a panoramic city view from the large window, featuring a river and city skyline.
Enjoy a panoramic city view from the large window, with a staircase leading to an upper level and a cozy seating area below.
Enjoy breathtaking city views from this rooftop terrace with a sofa, armchairs, and a small table.
Relax in this stylish living room with a panoramic city view, featuring a comfortable sofa, coffee table, and lush greenery.

Popular amenities

  • Pool
  • Bar
  • Room service
The current price is AU$431
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
1227 Broadway, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(177 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Chamber King ADA)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Room, City View (Sky Chamber City View)

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(59 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Chamber 2 Double Beds)

8.8 out of 10
Excellent
(24 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

You may also like

About the area

New York

A luxury stay in the heart of New York awaits you at Virgin Hotels New York City. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Garden. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and aromatherapy along with access to the sauna and steam room. Enjoy the 24-hour gym, Turkish bath/hammam and seasonal outdoor swimming pool as well as access to bike hire. 8 meeting rooms, a business centre, and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Manhattan hotel include Broadway and Times Square.

What's nearby

  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Lady M Cake Boutique - NYC - ‬2 min walk
  • ‪L'Amico - ‬2 min walk

About this property

Virgin Hotels New York City

Luxury hotel with 2 restaurants and full-service spa
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 463 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Everdene

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

What is the cancellation policy at Virgin Hotels New York City?

Virgin Hotels New York City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Virgin Hotels New York City?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 10 Aug 2025 start from AU$368.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Virgin Hotels New York City?

Yep, Virgin Hotels New York City has secured covered valet parking for USD 75 per day.

Are there any beaches close to Virgin Hotels New York City?

The closest beach to Virgin Hotels New York City is Coney Island Beach (19.6 km).

Is there a spa on site at Virgin Hotels New York City?

Yep, there is an onsite spa at Virgin Hotels New York City. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Virgin Hotels New York City have a pool?

Yep, and guests love it! Virgin Hotels New York City has a seasonal outdoor pool.

What luxury perks are available at Virgin Hotels New York City?

Virgin Hotels New York City features a full-service spa, 2 restaurants and 3 bars. All guestrooms come with 24-hour room service and espresso makers.

What makes Virgin Hotels New York City a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Virgin Hotels New York City.

Does Virgin Hotels New York City serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Virgin Hotels New York City?

No, Virgin Hotels New York City does not offer an airport shuttle service.

Is there a bar or restaurant at Virgin Hotels New York City?

Yep, Virgin Hotels New York City has 2 restaurants.

What time are check-in & check-out at Virgin Hotels New York City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Virgin Hotels New York City?

Cats and dogs are welcome at Virgin Hotels New York City, with food and water bowls on offer.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1873 out of 2785 reviews
Rating 8 - Good. 453 out of 2785 reviews
Rating 6 - Okay. 221 out of 2785 reviews
Rating 4 - Poor. 129 out of 2785 reviews
Rating 2 - Terrible. 109 out of 2785 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Travelled with family
Liked: Amenities
I will come to this Hotel again
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 5 nights in Apr 2025

10/10 Excellent

Erik

Stayed 4 nights in Apr 2025

10/10 Excellent

inga

Stayed 3 nights in May 2025

6/10 Okay

olga

Stayed 1 night in May 2025

10/10 Excellent

Omar, New York

Stayed 1 night in Apr 2025

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Rohit

Stayed 1 night in Apr 2025

6/10 Okay

Reyna

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at the Virgin Hotels NY. The staff was friendly, and the room was clean.
Stayed 2 nights in Apr 2025

4/10 Poor

Elizabeth

Stayed 2 nights in Apr 2025

6/10 Okay

Mercy, Washington

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, very helpful. Our room was beautiful. We are in fact staying there next month with our whole family for our daughter’s graduation! Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Avalene

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Spa is excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 2 nights in Apr 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel over booked and told me there is no room available when I got there. They had to move me to another hotel. They should do better or at least tell people earlier.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay in Midtown

Great location. Variety of restaurants and bars. Loved it.
Stayed 5 nights in Apr 2025

10/10 Excellent

Deepika

Stayed 2 nights in Apr 2025

10/10 Excellent

Maegan

Stayed 1 night in Mar 2025

10/10 Excellent

Phuc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room. It was good size for NYC. The bedding and pillows was comfortable. The shower has nice water pressure. I love the little makeup area. The location was pretty close to all of dinning area. A few complaints was the house keeper kept throwing away my sample product that I was using. I didn’t wan to bring a full size so I had sample stuff for my trip and I end up having to buy some because they throw out all of my samples every day. My other complaint was there is not much of concierge service or hospitality at check in. We book spa treatments massages and they mess up on our appointments.
Stayed 5 nights in Apr 2025

6/10 Okay

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Just okay

Elevators are awful. Rooms are small. Bathroom is tiny. Not my type of place though
Stayed 1 night in Apr 2025

4/10 Poor

Cristina

Stayed 1 night in Apr 2025

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!!! Rooms are huge and so clean!
Stayed 1 night in Apr 2025