"You are only going to this property for the location, that’s about it. Unfortunately the owners haven’t spent on the rooms in what looks like maybe 20
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Millennium Hotel Broadway Times Square puts you in the heart of New York, within steps of popular attractions like Times Square and Broadway.
This business-friendly hotel offers a 24-hour fitness center, a business center, and concierge services. Plus you'll find a 24-hour front desk, limo/town car service, and express check-in.
Attractions within a 10-minute walk of this 4-star Manhattan hotel include Bryant Park and 5th Avenue.
Millennium Hotel Broadway Times Square ratings based on 2 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Millennium Hotel Broadway Times Square
Everyone (2)
3 out of 5
You are only going to this property for the location, that’s about it. Unfortunately the owners haven’t spent on the rooms in what looks like maybe 20 or 30 years … compared to the very flash lobby the furniture in the room is falling apart and massively dated. The bathrooms have paint peeling off the walls, and the shower drain wouldn’t properly despite me telling the front desk. The air conditioning also wasn’t working properly despite me telling the front desk. Staff are very friendly, but yeah you’re basically forking out a lot of cash for a very below average room in a terrific part of town. It’s a shame.
Posted by Hamish on 25 Jul. 2022
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Comment from Hotel Management
26 Jul. 2022
by Customer Service
We appreciate you taking the time to share your concerns with us, Hamish.
We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward.
We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.
5 out of 5
It’s so so close to Times Square which is awesome & the staff were more then helpful to help you with any questions I asked
Posted by Steve on 3 May 2022
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Comment from Hotel Management
5 May 2022
by Customer Service
Thanks for the splendid review, Steve!
We're elated knowing you had such an incredible time at Millennium Broadway Times Square. It's great to know that you appreciated our central location and wonderful staff so much! We're very keen on having our guests feel excited to come back. Thank you again for the fantastic review.
We look forward to your next trip!
A business center and limo/town car service are available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Millennium Hotel Broadway Times Square. This 4-star New York hotel is smoke free.
626 guestrooms or units
52 levels
Business facilities
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Gift shop
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Refrigerator (on request)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
, Internet access (surcharge)
Available in some public areas:
Free WiFi
Transport
Train station: Grand Central - 42 St. Station (1.3 km / 0.8 mi)
Metro station: 5 Av Station (W. 42nd St.) (0.3 km / 0.2 mi)
Room Amenities
Millennium Hotel Broadway Times Square offers 626 accommodations with safes and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Bathrooms include shower/tub combinations and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested. Cribs/infant beds (complimentary) are also available.
Television
Premium channels
Refrigerator available
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Desk chair
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is: 18
Check-in time ends at 2 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 100 per pet, per stay
Only dogs and cats are allowed
Maximum 1 per room
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.
No rollaway/extra beds available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Masks are compulsory at the property
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per day
Destination fee: USD 30 per accommodation, per night
Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
Business center/computer access
Fitness center access
Internet access
Phone calls
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 50 per night (328 ft away)
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Millennium Broadway Hotel Times Square
Millennium Broadway Times Square
Millennium Broadway Hotel
Millennium Broadway
Millennium Broadway New York Times Square Hotel
Millennium Times Square New York
Millennium Hotel Broadway Times Square Hotel
Millennium Hotel Broadway Times Square New York
Millennium Hotel Broadway Times Square Hotel New York
DoubleTree by Hilton Millennium Times Square New York
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Millennium Hotel Broadway Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.
Millennium Hotel Broadway Times Square uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. There is a shield between guests and staff in the main contact areas.
No, Millennium Hotel Broadway Times Square does not offer an airport shuttle service.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
