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Park West Hotel

3.0 star property

Photo gallery for Park West Hotel

Exterior detail
Lobby
Standard Room, 1 Queen Bed
Lobby sitting area
Park view

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • 24/7 front desk

Explore the area

View map
465 Central Park West, New York, NY, 10025
  • Place, Central Park
    ‪2 min walk‬
  • Place, Morningside Park
    ‪3 min walk‬
  • Place, Columbia University
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 13 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

New York

Park West Hotel puts you in the heart of New York, steps from Central Park and within a 15-minute stroll of Columbia University. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Plus you'll find tour/ticket assistance, luggage storage and a lift. .Within a 30-minute walk of this 3-property class Manhattan hotel, attractions include Metropolitan Museum of Art and Mount Sinai Hospital.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Morningside Park - 3 min walk - 0.3 km
  • Columbia University - 11 min walk - 1.0 km
  • Museum of the City of New York - 17 min walk - 1.5 km
  • Metropolitan Museum of Art - 19 min drive - 2.8 km

Getting around

  • New York Harlem 125th St. Station - 3 min drive
  • 110 St. Cathedral Pkwy. Station (Central Park West) - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪City Coffee Bar - ‬5 min walk
  • ‪Bob's Your Uncle - ‬4 min walk
  • ‪Amity Hall Uptown - ‬9 min walk
  • ‪Saiguette - ‬4 min walk
  • ‪Purple Waves - ‬4 min walk

About this property

Park West Hotel

As a guest of Park West Hotel, you'll find tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Public spaces have free WiFi.

This 3-star New York hotel is smoke free.

  • 94 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Park West Hotel offers 94 accommodations with laptop-compatible safes. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

Property is also known as

Astor Park Hotel New York
Astor Park Hotel
Astor Park New York
Astor Park
Astor Park Nyc
Astor Hotel New York
Hotel Astor Park New York
Astor New Park York
Astor On The Park Hotel
Astor New York
Park West Hotel New York
Park West New York
Park West Hotel Hotel
Park West Hotel New York
Park West Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Park West Hotel?

Park West Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Park West Hotel?

No, Park West Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Park West Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Park West Hotel?

No, only service animals are allowed.

Park West Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 185 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 241 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 177 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Convenient

Very small but perfect for what we needed.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service
Close to a subway station
Verified

4/10 Poor

Jennifer

Reservation was cancelled by hotel and I was moved to different hotel
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was really nice. My room did not have a remote and the ac was very old. Besides that the stay was pretty cool can’t complain!! Thanks park west, I’ll be back.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Jad

Disliked: Staff & service, amenities, property conditions & facilities
Small rooms, not a good location, staff doing the minimum they dont seem happy to even work there
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities
It was across from the park. I did not get that view from my window.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Steven

dsgssdvdsvdvdsvsdv
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Not at this time
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Alexis

ITS A HOMELESS SHELTER NOW - its been over a week! give me my refund please.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

HORACIO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hotel there anymore. When arrived I was told by someone I should have received info b email (which never happened) and I was automatically sent to another hotel. The square hotel. I lost a lot of time on getting to one and then the other not to mention I had to pay double UBER.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was terrible and looked very unclean, tv and shower didn’t work. Staff was very unhelpful. Place is very overpriced for its horrible conditions.
Verified

2/10 Terrible

Etai

Disliked: Cleanliness, amenities, property conditions & facilities
This property is located in a bad area, and it's in bad shape. Let along not even a coffee maker in the room. Everything is super old. It has a window AC making a tractor level noise. Never coming back.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Patricia

Liked: Cleanliness
The location was very convenient. I was disappointed that my adult son, who was on the reservation as a paid for, attending guest, was not given access to his room till I arrived, very late in the night (my flight was much later than his). He was very tired, but waited patiently in a stark and uncomfortable reception area till I arrived. I was denied verbal confirmation to give him access to the room for which was paid. I was also charged an additional $25 "reservation fee" for both nights of my stay upon checking out. (???)
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

JENNIFER

Disliked: Cleanliness, property conditions & facilities
Way to overpriced! Yea it’s across from Central Park but it’s gross and dirty! Wallpaper coming off the walls, holes in the wall, dirt stuck to bottom of shower. OLD AC units covered in dust and mold! Rugs throughout the buildings and in the room are beyond dirty, ripping up and repulsive! I could have found a cleaner space to sleep IN CENTRAL PARK under a tree than this place! The whole room smelt like chemicals when you walk in and not cleaning ones! Called some asking for an additional pillow and towel and they never brought them up for us! SAVE YOUR MONEY DO NOTTTT STAY AT THIS DISGUSTING PLACE!!
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Vincent

Liked: Staff & service
It was OKAY
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Samia

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Cuando vimos las fotos se veía un hotel renovado pero los baños están viejos.
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Alexis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Immediately no

I have never left a review before, but after my one night stay here I felt the need to do so. Do not stay here. The hotel staff was very nice, but the room did not look like the pictures at all.. it was dingy and gross.. there was stuff on the walls, stains on the mattresses, no phone or clock, and had a musty smell. To top it all off around 8:30am a man (who did not work for the hotel) used a key to open our door and tried to come in while we were still asleep. We are two younger girls in our 20s. We felt so unsafe. Thank goodness we had our top lock pushed over. Then about 25 minutes later hotel staff knocked on our door until we responded to ask us if we needed anything?? Found very odd especially since checkout wasn’t until 12pm. Stay far away.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not well maintained or as advertised. During my stay I also encountered bugs, was disgusting. Brought it to hotel management's attention and was ignored after 3 attempts. Very disappointed! Will obviously not be going back and don't recommend anyone else go to this hotel due to the bugs issue and of course the poor conduct from hotel manangement.
Stayed 2 nights in May 2022
Verified

2/10 Terrible

Marianela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
it's a nightmare in that place without adequate conditions, not trust in the picture. I don’t have words to describe the place
Stayed 4 nights in May 2022
Verified

6/10 Okay

SATOSHI

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
受付のおじさんが日本好き。間寛平のギャグ連発。
Stayed 3 nights in May 2022
Verified

6/10 Okay

masatoshi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NYCのホテル価格高騰は仕方がないが、3万円以上出して、コンセントに充電器を差してもコンセント穴が老朽化しており落ちてくるような感じでした。 スーツケースを開くスペースもないのは致し方なしと割り切れますし、スタッフ対応がとてもよかったので、プラスマイナス０という感じです。
Stayed 1 night in May 2022
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a good deal for the money. It's in NYC next to Central Park and the subway! That said, it's very basic as people have said. The elevator is small and slow but at least there is one! I found free parking nearby on the street. No amenities but you're just there to sleep and the beds were comfortable and clean.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien buena ubicación
Stayed 3 nights in May 2022
Verified

8/10 Good

Maryanne

Liked: Cleanliness, staff & service
Good service; convenient location
Stayed 1 night in May 2022
Verified

4/10 Poor

Patrick

Disliked: Property conditions & facilities
The lighting was awful so dark and gloomy. The bathroom was teeny tiny and with shelf tilting and leaky toilet. I was charged a fee upon checkin which I was told would be refunded, it was not. Nor was the room serviced each day as also told upon check in.
Stayed 4 nights in May 2022