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Holiday Inn Express New York City Times Square by IHG

3.0 star property
Hotel with free breakfast, 7-minute walk to Times Square

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Exterior
Free daily on-the-go breakfast
Exterior
Room amenity
In-room safe, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is AU$203
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

7.8 out of 10
Good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(175 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

New York

Holiday Inn Express New York City Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Madison Square Garden. Highlights at this hotel include free daily breakfast and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and express check-out. Free on-the-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3-property class Manhattan hotel include 5th Avenue and Rockefeller Center.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km
  • Empire State Building - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, 7-minute walk to Times Square
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Holiday Inn New York City - Times Square by IHG
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 2,499 reviews
The price is AU$188
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26 Feb - 27 Feb
Holiday Inn New York City - Times Square by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New York City Times Square by IHG?

Holiday Inn Express New York City Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New York City Times Square by IHG?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York City Times Square by IHG on 23 Feb 2026 start from AU$178.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express New York City Times Square by IHG?

Yep, Holiday Inn Express New York City Times Square by IHG has valet parking for USD 85.00 per day.

Are there any beaches close to Holiday Inn Express New York City Times Square by IHG?

The closest beach to Holiday Inn Express New York City Times Square by IHG is Coney Island Beach (20.6 km).

Does Holiday Inn Express New York City Times Square by IHG serve breakfast?

Yeah, our guests give high marks to the free on-the-go brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express New York City Times Square by IHG?

No, Holiday Inn Express New York City Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New York City Times Square by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express New York City Times Square by IHG?

No, only service animals are allowed.

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 932 out of 2434 reviews
Rating 8 - Good. 614 out of 2434 reviews
Rating 6 - Okay. 435 out of 2434 reviews
Rating 4 - Poor. 243 out of 2434 reviews
Rating 2 - Terrible. 210 out of 2434 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The general manager was awesome. The location was great. Breakfast was good every morning and I love the free waters. Housekeeping was rude and not helpful but the general manager took care of us. We would definitely stay there again.
Stayed 4 nights in Nov 2025

8/10 Good

Febbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean. The staff was nice. The bathroom water pressure was bad and it was only one elevator in operation when we arrived.Several people waiting to get to their rooms. It however was fixed the next day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Saima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Jim, fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the hotel was decent and comfortable. the stafff was fine. Breakfast was ok. 1 out of 2 elevators was broken the 4 days we were there. we were on the 13th floor.Yet overall it was a nice place to stay.
Stayed 4 nights in Nov 2025

6/10 Okay

Ashley

Travelled with family
Disliked: Amenities, property conditions & facilities
the elevator was broken when we got there the wait time on just getting picked nup was about 15min , the front desk staff wasnt very friendly, i checked out and the front desk peron wasn in the hall way talking for over 5n min while i was at the desk waiting until i asked can you check me out the guy was rude i will not return
Stayed 3 nights in Nov 2025

8/10 Good

Sujely, Hyrum

Stayed 2 nights in Nov 2025

2/10 Terrible

LaTea

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel stay was deeply disappointing. For a group of four, the room was excruciatingly small. Signs indicated vending machines on the 8th and 26th floors, yet both were extremely old, broken, and completely empty. The cleanliness throughout the property was poor - both the rooms and hallways had noticeable dirt and debris. We requested extra towels for our group and had to call four separate times before finally receiving them. We were also told there was no parking option other than the $85/day valet. When checking out, it took the valet team an hour to bring our car, despite claiming it was only five minutes away, and they initially brought us the wrong vehicle. Most of the luggage carts were broken, making them frustrating to use, and the elevators were old and painfully slow. I genuinely cannot understand how this hotel maintains a 7.5/10 rating. I do not recommend this hotel.
Stayed 2 nights in Nov 2025

6/10 Okay

Dana

Stayed 1 night in Nov 2025

6/10 Okay

Juliann

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff and service was excellent. Amenities and rooms needs to improve. One of the elevators didn’t work completely and I had to use stairways. For functional diversity people this could be a problem.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

4/10 Poor

Martie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The elevator was a NIGHTMARE! Hot water was apparently optional as it took forever the work if it ever did. The entire property needs to be remodeled. The staff did the best they could. They were friendly and accommodating. The property needs to seriously be remodeled.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Everything was great. General manager went above and beyond. Housekeeping was rude, tied up the elevators, did not respond. General manager made up for it. Other than that the hotel was perfect and conveniently located.
Stayed 3 nights in Nov 2025

4/10 Poor

RAMIL

Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Liked: Amenities, property conditions & facilities
Employees worked hard to keep customers happy,
Stayed 4 nights in Nov 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Highly recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

Raiyane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really nice and friendly specially the manager Touria . The only issue was the elevator was too slow as only one was working.
Stayed 4 nights in Nov 2025

4/10 Poor

Gerard

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Maria Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Almost every time i tried getting back in the room, my key card had deactivated and had to be reactivated in the lobby. Everything else was fine.
Stayed 2 nights in Nov 2025

8/10 Good

Deneen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Enah was great! She was so accommodating and sweet. Elevator situation!!! Glad I read the previous comments about the elevator situation and requested a room on lower floor. I was able to walk to 3rd floor. Thanks for everything.
Stayed 1 night in Nov 2025

4/10 Poor

Robert

Business traveller
Disliked: Property conditions & facilities
Only one elevator was working - terribly long waits. The room furnishings were very worn - wallpaper peeling, countertops all scratched up, lampshades squished, the door would only open if you lifted the handle up. Basically everything in the room needs replaced.
Stayed 2 nights in Nov 2025

4/10 Poor

Roshan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff member at the front desk during check-in was not friendly and welcoming. A unexpected charge was not clearly explained. One of the elevators was down which resulted in lengthy delays to and from the rooms. At no point was this brought to the attention of visitors prior to the stay not upon check-in. Bed was uncomfortable. Despite this, the engineering team that controlled the only working elevator was friendly and helpful and the room cleaning was acceptable.
Stayed 3 nights in Nov 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

6/10 Okay

Shareen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
One lift was out of action first week and manually operated during week 2, very frustrating would not stay here again. We now know the lift issue has been ongoing for a long long time. The staff were amazing dealing with frustrated people over and over
Stayed 13 nights in Aug 2025

6/10 Okay

Kelly

Liked: Cleanliness
Stayed 2 nights in Nov 2025

4/10 Poor

Scout

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beds were really hard. Elevators weren’t working so we were constantly walking 11 flights of stairs. Glad we weren’t higher up in the building. Food is decent! Typical hotel breakfast food. WiFi was cutting in and out often, and our room keys stopped working 3 or 4 times. Lots of angry people about the elevators though, so I felt bad for the staff. Location was excellent! Right next to time square.
Stayed 4 nights in Sep 2025