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Holiday Inn Express New York City Times Square by IHG

3.0 star property
Hotel with free breakfast, a quick walk to Times Square

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Free daily on-the-go breakfast
In-room safe, desk, blackout curtains, soundproofing
View from property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is AU$327
includes taxes & fees
28 May - 29 May

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

New York

Holiday Inn Express New York City Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include free daily breakfast and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and express check-out. Free on-the-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3-property class Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Times Square - 7 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 19 min walk - 1.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Russian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New York City Times Square by IHG?

Holiday Inn Express New York City Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New York City Times Square by IHG?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York City Times Square by IHG on 28 May 2025 start from AU$300.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express New York City Times Square by IHG?

Yep, Holiday Inn Express New York City Times Square by IHG has valet parking for USD 85.00 per day.

Does Holiday Inn Express New York City Times Square by IHG serve breakfast?

Yeah, our guests give high marks to the free on-the-go brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express New York City Times Square by IHG?

No, Holiday Inn Express New York City Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New York City Times Square by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express New York City Times Square by IHG?

No, only service animals are allowed.

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 619 out of 1669 reviews
Rating 8 - Good. 391 out of 1669 reviews
Rating 6 - Okay. 324 out of 1669 reviews
Rating 4 - Poor. 171 out of 1669 reviews
Rating 2 - Terrible. 164 out of 1669 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had one elevator for 35 floors.
Stayed 4 nights in Apr 2025

2/10 Terrible

James

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not get the room I paid for . Peeling around mirrors . Carpet had a foul odor. Limited area to eat. Anna who worked with the breakfast team was very helpful and kind.
Stayed 3 nights in Apr 2025

6/10 Okay

Meenakshi

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The furniture were quite old.
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier, Isabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything in Times Square. Staff was very helpful and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and price was affordable!
Stayed 2 nights in Mar 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in very desperate need of a refresh.
Stayed 4 nights in Apr 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for the Prioce

The Holiday Inn express was perfect for our needs. The staff--particularly Touria and Eddie (?)--are knowledgeable, attentive, and efficient. The room is small, but that's New York. Everything was as expected, and the location is terrific. Be forewarned--there's another Holiday Inn very close by, and people can be confused about which hotel to go to. My only gripe: the hotel is oversubscribed, and you really feel it at breakfast. The hallway to the elevator is incredibly narrow, and people getting off the elevator, and people trying to get on the elevator (which is very slow during peak breakfast hours) make for terrible congestion. There is supposed to be a limit of six people per elevator trip, but that is seldom observed. And if it were observed, it would take forever to get to the first floor (we were on 24, so it was REALLY a slow haul). I wonder if there's a way to reconfigure the breakfast area so that it's more customer friendly.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ulises

Travelled with family
They gave me a bad service and I'm still waiting for my $150 refund that they asked me for and that they said they would do it to me at the time of check out
Stayed 2 nights in Apr 2025

10/10 Excellent

Asieh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet rooms! I will definitely come back to it.
Stayed 4 nights in Apr 2025

6/10 Okay

Alistair

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was convenient for where I wanted to visit. It could do with being refurbished, as it was tired looking. The hot water for the shower was a bit temperamental. As there were only 2 lifts serving over 30 floors, it took forever for one to arrive and when it did it was usually jammed full with more than the recommended 6 people. The staff, however, were polite and attentive.
Stayed 6 nights in Apr 2025

8/10 Good

Jean, Weston

Liked: Amenities, property conditions & facilities
Very clean
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location: Convenient as it is near Port Authority Bus Terminal which makes it easy access to transportation. There are many restaurants (especially pizza) nearby as it is near the Times Square area and Theater District. Hotel condition: The room is in good condition, not flawless but not shabby either. It is rather a small hotel, with 5-6 rooms in each floor. Using the elevator can be challenging especially during rush hours (i.e. check out times). Overall the hotel was in good condition. Breakfast: Food items are good, but the breakfast area can get crowded and uncomfortable. On our 2nd morning, we didn't even get to eat because it was so packed. Staff: Staff are friendly, nice and accommodating especially front desk person named Touria and the bellhop Freddie. They were some of the best I've ever encountered. They kept our luggage safe, allowed us to check in early and check out late (for free), gave us potato chips and water, and provided a crib for our 2-year old. You can request a mini fridge and the crib. Amenities: They use Dove for body wash, shampoo, conditioner and lotion and they smell really good. At check-in, they gave us 2 bottles of water and a bag of potato chips. At check out, they granted us a request to have 2 bags of chips for our 2-year old. Mini fridge and crib available by request. Pricing: It was one of the lowest in the area, but the frustrating part is everything in New York is around $300 a night. New York pricing is ridiculous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ikea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eloysa

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Tareeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Stayed 1 night in Feb 2025

10/10 Excellent

Bri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so nice! The staff is super friendly and welcoming! Super close to a lot of things, we were able to walk everywhere. The rooms don’t have the best lighting but that is really my only complaint. Definitely will stay here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lulzim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff.
Stayed 2 nights in Apr 2025

8/10 Good

Gerardo R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ns
Stayed 2 nights in Mar 2025

8/10 Good

Waleska M, Dacula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, and the staff was very friendly and helpful during check-in and check-out. However, the decor is a bit dated, and there are only 2 elevators, so trying to leave in the morning was a bit crowded and a long wait.
Stayed 3 nights in Apr 2025

6/10 Okay

Rolando

Travelled with family and small children
Disliked: Staff & service
Acceptable
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Travelled with family and small children
Liked: Amenities
Very clean, easy check-in and I would go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating from the front desk to the housekeepers. Id stay there again. The rooms were clean A/C Worked. DOVE in showert products
Stayed 2 nights in Apr 2025

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itt was great stay, near the center, very clean and nice hotel the price is good
Stayed 2 nights in Apr 2025

8/10 Good

Rhancha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Rooms are a bit weathered but great value
Stayed 3 nights in Apr 2025