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Sheraton New York Times Square Hotel

4-star property
811 7th Ave, New York, NY 1800 796 370
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4.0 out of 5
Very good!
See all 4 Wotif Reviews

"Costly wifi fee for access in the room Terrible lift access with limited instructions Laundry costs high " More

By a verified traveller on Wed 20 Jun 2018

Points Of Interest

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Hotel Description

Sheraton New York Times Square Hotel puts you in the heart of New York, within steps of popular attractions like Broadway Theatre and Ed Sullivan Theater. Highlights at this hotel include a restaurant, a 24-hour fitness centre and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 1780 rooms feature WiFi, coffee/tea makers and free bottled water. Minibars provide refreshments, and room service is also available. Pillow menus and bathrobes are nice touches to enhance your stay. Safes, hairdryers and phones are also available.

The café, Hudson Market, serves American cuisine and is open for lunch and dinner. 22534 square feet (2093 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Attractions within a short walk walk of this 4-star Midtown hotel include Carnegie Hall and Gershwin Theater.

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$219* Per night/room 23 Dec. - 24 Dec.

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton New York Times Square Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton New York Times Square Hotel

Everyone (3) Family (1)
5 out of 5
Great location, room was comfortable but the decor was a little shabby. Staff were friendly and helpful.

Posted by on 8 Jan. 2019

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3 out of 5
Costly wifi fee for access in the room Terrible lift access with limited instructions Laundry costs high

Posted by on 20 Jun. 2018

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4 out of 5

Great location

A great hotel if you want to be right in the middle of the action, close to Central Park, Times Square and 5&6th ave. Free wifi should be included as should the use of the fitness room, but you have to pay for that. When you are on holiday in New York you don't spend much time in your room anyway but the room was comfortable.

Posted by on 21 Jan. 2016

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4 out of 5

great location between central park & times square

Pros: The location was great. 6 blocks to central park or 11 blocks to times square and 2 blocks to fifth avenue. Very central location for a family.
Cons: The carpets in the room need a deep clean.
Location: very close to Rockefeller Centre, Fifth Avenue for shopping, Central park for walking, Famous Originial Rays Pizza just two shops up, luggage shops.
We were able to get early access and late check out with our room which we were grateful for to have that extra time to pack for our plane without any charges. We stayed in room 2404 for about 6 nights and the gentlemen at the desk near our elevators always greeted us with a warm welcome whenever we went to our room which made a big difference to our stay and made us feel welcome. I have to say the concierge that looked after our suitcases while we waited for our room to be ready, could have been more friendlier , he was cranky. The room was tidy and clean and we had cleaners everyday to make our beds which made our stay more comfortable. Having our two girls with us, it was a nice hotel to stay at even though there were a lot of business travellers, we felt comfortable.

Posted by , from Brisbane on 3 Jul. 2015

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About the Sheraton New York Times Square Hotel

Location 811 7th Ave, New York, NY 10019

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 22534 square feet (2093 square metres) and includes conference centres. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 22534 sq ft of conference space
  • 2093 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.8 km / 9.8 mi)
  • Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
  • Metro station: 7 Av. Station (E 53rd St.) (0.1 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton New York Times Square Hotel offers 1780 forms of accommodation with minibars and a safe. A pillow menu is available. 37-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Hudson Market – This café specialises in American cuisine and serves lunch and dinner.

Starbucks - Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD28.69 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

The mandatory Destination Fee includes the following: USD 35 daily food and beverage credit for use in Hudson's Market, on in-room dining, or beverages at the Club Lounge (non-cumulative); choice of Gulliver's gate in Times Square, Ripley's Believe it or Not!, or City Sights New York Cruise - including Hop on/off (1 per day to be redeemed through the Tickets & Tours Desk); 20% discount at Landau on all regular priced merchandise; 1 daily fitness class with on-site instructor; enhanced wired internet and local, long distance, and international calls.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 44.60 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 65 per day
  • Extended parking fee: USD 71 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton New York Times Square
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York
  • Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • Sheraton New York Times Square Hotel Hotel
  • Sheraton New York Times Square Hotel New York
  • Sheraton New York Times Square Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.