Sheraton New York Times Square Hotel

4.0 star property
Hotel with a restaurant, steps from Broadway

Photo gallery for Sheraton New York Times Square Hotel

Exterior
55-inch flat-screen TV with cable channels, TV, pay films
Premium bedding, pillow-top beds, in-room safe, desk
Fitness facility
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$271
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
811 7th Ave, New York, NY, 10019
  • Place, Broadway Theatre
    ‪1 min walk‬
  • Place, Radio City Music Hall
    ‪5 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(245 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed

7.6 out of 10
Good
(149 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

7.2 out of 10
Good
(468 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.4 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

7.2 out of 10
Good
(197 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, City View

8.0 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Sheraton New York Times Square Hotel puts you in the heart of New York, within steps of popular attractions like Broadway and Broadway Theatre. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, Hudson Market, serves American cuisine and is open for breakfast. 36000 square feet (3344 square metres) of event facilities include 33 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a short walk of this Manhattan hotel include Times Square and Carnegie Hall.

What's nearby

  • Broadway Theatre - 1 min walk - 0.0 km
  • Radio City Music Hall - 5 min walk - 0.4 km
  • Times Square - 5 min walk - 0.4 km
  • Rockefeller Center - 8 min walk - 0.7 km
  • Central Park - 8 min walk - 0.7 km

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Hudson Market - ‬1 min walk
  • ‪Faces & Names - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel with a restaurant, steps from Broadway
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Sheraton New York Times Square Hotel?

Sheraton New York Times Square Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on 8 Feb 2026 start from AU$214.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton New York Times Square Hotel?

Yep, Sheraton New York Times Square Hotel has a self car park for USD 75 per day. A self car park is also available, for a fee.

What makes Sheraton New York Times Square Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton New York Times Square Hotel.

Is Sheraton New York Times Square Hotel family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton New York Times Square Hotel is a hit with families.

Does Sheraton New York Times Square Hotel serve breakfast?

Yep, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Sheraton New York Times Square Hotel?

No, Sheraton New York Times Square Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton New York Times Square Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton New York Times Square Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2423 out of 6651 reviews
Rating 8 - Good. 1465 out of 6651 reviews
Rating 6 - Okay. 1240 out of 6651 reviews
Rating 4 - Poor. 731 out of 6651 reviews
Rating 2 - Terrible. 792 out of 6651 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy Leanne

Stayed 4 nights in Oct 2025

8/10 Good

Fabio

Stayed 2 nights in Oct 2025

10/10 Excellent

DANIELA

Stayed 1 night in Oct 2025

10/10 Excellent

DANIELA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bed and bed sheets. Excellent Breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

6/10 Okay

Fatima

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the reception desk employees can be nicer and kinder- have no customer service manners and they are all very stern. Room and the vibes were amazing. Very clean
Stayed 2 nights in Oct 2025

8/10 Good

Sheila

Travelled with group
Room was good. The bathroom was a little small. The bar was nice.
Stayed 6 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we needed for a one night stay near broadway! Clean, prompt, kind.
Stayed 1 night in Oct 2025

2/10 Terrible

bounmy

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty , elevator was only one werking , one up and only one down , and so many people jus standing there waiting to get on ..
Stayed 4 nights in Oct 2025

10/10 Excellent

David de Jesus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing views and comfortable rooms
Stayed 2 nights in Oct 2025

4/10 Poor

Aldrin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Rooms were kept clean, but I was put in a handicapped room without asking if I had a physical disability. No upgrades were offered, and no water offered for late check-ins since the gift shop was already closed. Not expecting special treatment since I am a Gold Elite Bonvoy Member, but to promote a good customer experience, at least offer something. A very noisy spot on the 36th floor. The male front desk attendant who assisted me (close to midnight) was rude given the fact that I was tired of connecting flights.
Stayed 6 nights in Oct 2025

6/10 Okay

Lida

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall good, not good mandatory charges for expending on food per day
Stayed 4 nights in Oct 2025

6/10 Okay

Adam, Coventry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were good, when we finally got into them, but we'd booked 2 double rooms as we were 5 adults (2 parents and 3 adult kids) when we arrived we were told we had an upgrade to a suite for one of the rooms (sounded great!) But were then told we had about an hours wait for the other room! ( This was 1am) however they could offer us a single king size room for the one night and then move to another double the next day. We had no choice but to accept this as we needed sleep, but it meant one of us was sleeping on a sofa. The staff were apologetic but there was an issue the next day after we got back they still hadn't allocated us a 2nd room. That was more messing about until they were finally able to get us into another room which was on a different floor from our other room.
Stayed 4 nights in Oct 2025

6/10 Okay

Carley

Business traveller
Disliked: Amenities
The only real advantage of this hotel is its location. Unfortunately, everything else falls short. The lobby is dirty and overcrowded, serving mainly as a holding area for guests waiting to check in or check out. luckily, we checked in at an unconventional time as I was coming in from a redeye… Otherwise plan on waiting in the check-in line for over an hour! The lounge/restaurant was similarly unkempt, with food and trash left around. The rooms are acceptable—small, but likely standard for a Times Square property. Housekeeping was another challenge; we had to repeatedly request that our room be cleaned each day. While this was the most affordable option in the area, the experience reflected the price. I won’t be staying here again.
Stayed 4 nights in Oct 2025

8/10 Good

maria

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2025

6/10 Okay

ehud

Disliked: Staff & service, property conditions & facilities
No
Stayed 4 nights in Oct 2025

6/10 Okay

Aissatou

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was old, with scratches everywhere and dirty windows. The blinds didn’t close properly. There were no amenities in the room — no fridge, just old, unusable furniture. The staff was okay, but the place really needs to be updated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sujatha

Liked: Cleanliness, property conditions & facilities, room comfort
We got a 35 dollars credit that could be redeemed. We could not hit the bar to use it but it was great that we could use it to buy some snacks and drinks in the convenience store in Starbucks. The location was great in proximity to everything. All the amenities were just what we needed for the one night stay.
Stayed 1 night in Oct 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was clean and comfortable. The main issue was we had reported the shade was broken upon arrival and hanging down over the window and we could not lift the shade to enjoy the view and light in room. Also, the handle on the inside if the bathroom door was broken and kept falling off. My sister accompanying us is a travel agent.
Stayed 3 nights in Oct 2025

6/10 Okay

Andres

Liked: Cleanliness
Room small
Stayed 3 nights in Oct 2025

8/10 Good

JACQUELINE

Travelled with group
Liked: Cleanliness, staff & service
Stop the admin fee
Stayed 4 nights in Oct 2025

6/10 Okay

Vincent

Stayed 1 night in Oct 2025

2/10 Terrible

Michelle

We
Stayed 3 nights in Sep 2025

10/10 Excellent

Joy Leslie

Stayed 1 night in Oct 2025