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Sheraton New York Times Square Hotel

4.0 star property
Hotel with a 24-hour fitness centre, steps from Broadway

Photo gallery for Sheraton New York Times Square Hotel

Exterior
55-inch flat-screen TV with cable channels, TV, pay films
Exterior
City view
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
The current price is AU$435
includes taxes & fees
11 May - 12 May

Explore the area

Map
811 7th Ave, New York, NY, 10019
  • Broadway
    ‪2 min walk‬
  • Times Square
    ‪5 min walk‬
  • Rockefeller Center
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

City view

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

Sheraton New York Times Square Hotel puts you in the heart of New York, within steps of popular attractions like Broadway and Broadway Theatre. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, Hudson Market, serves American cuisine and is open for breakfast. 36000 square feet (3344 square metres) of event facilities include 33 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a short walk of this Manhattan hotel include Times Square and Carnegie Hall.

What's nearby

  • Broadway - 2 min walk - 0.2 km
  • Times Square - 5 min walk - 0.4 km
  • 5th Avenue - 8 min walk - 0.8 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Grand Central Terminal - 2 min drive - 1.9 km

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Beast & Butterflies - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel with a 24-hour fitness centre, steps from Broadway
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 January 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Sheraton New York Times Square Hotel?

Sheraton New York Times Square Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on 11 May 2025 start from AU$371.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton New York Times Square Hotel?

Yep, Sheraton New York Times Square Hotel has a self car park for USD 75 per day.

What makes Sheraton New York Times Square Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton New York Times Square Hotel.

Is Sheraton New York Times Square Hotel family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton New York Times Square Hotel is a hit with families.

Does Sheraton New York Times Square Hotel serve breakfast?

Yep, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Sheraton New York Times Square Hotel?

No, Sheraton New York Times Square Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton New York Times Square Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton New York Times Square Hotel?

Check-in begins at 4 PM. Check-out time is noon.

Sheraton New York Times Square Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1375 out of 3481 reviews
Rating 8 - Good. 879 out of 3481 reviews
Rating 6 - Okay. 604 out of 3481 reviews
Rating 4 - Poor. 298 out of 3481 reviews
Rating 2 - Terrible. 325 out of 3481 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerig

Stayed 4 nights in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
great location and hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff were great! Facility was a little dated. Would stay there again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Dana

Disliked: Cleanliness, amenities
Bad experience i got charge extra money well we check out
Stayed 6 nights in Jan 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great location!! They do need more staff for peak check in times.
Stayed 4 nights in Dec 2024

2/10 Terrible

Seevar

Disliked: Staff & service
Small rooms
Stayed 6 nights in Jan 2025

10/10 Excellent

Wilma, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ingrid, college point

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception staff unfriendly, not even a smile on check in and check out. And charge $6 per bag when leaving luggage in their bag check storage.
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great just need more staff to get coffee in the morning. Very busy time of year.
Stayed 5 nights in Dec 2024

10/10 Excellent

Euttem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Sheraton Times Square New York for 3 nights and had an amazing weekend! The staff were super helpful especially the concierge and our room was nice. The only thing I would change, is the charge that they charge you to hold your bags. On the day we checked out, our flight didn’t leave until 7:30, so we had a full day to explore. Had to check our bags and were charged $6 apiece to store them while we were out. I just feel like a hotel this large and well known, could afford to offer this as an amenity to their guests. Overall, we had a great trip and this hotel was a perfect location for our stay!
Stayed 3 nights in Jan 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Reyna

It took us 3 hours to check in . They only had 1 person working the counter . If they knew they had a dance competition that day they needed more employees. The extra fee for 35 a day was crazy and still have to pay your own wifi . Never again
Stayed 3 nights in Jan 2025

8/10 Good

Nimari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Good hotel, but supper busy at the lobby area. We used the late check out option.
Stayed 4 nights in Jan 2025

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go Elsewhere

I was in town for a convention being held at the hotel. We arrived at 3:30 as check in was 4:00 assuming there would be a wait. We waited TWO HOURS on a line to check in and others that arrived later waited more than that! The hotel manager on duty had one person checking CUSTOMERS in and four others just standing around doing nothing. She made NO attempt to rectify the situation and had the AUDACITY to laugh in the face of people that complained and were paying to be there. There was still a two hour line at 9:30pm. The offered a free bottled water to people online. WOW. I did feel terrible to the poor woman that was the only one actually working while her manager pranced around being unhelpful and unapologetic. When we finally received our room, it was fine a little dated. There were rips in the sheets and the room was dusty. The bed was comfortable however, the housekeeper did not come to clean my room at all over my two night stay. Didn’t even pick up the trash that people on the floor left in the hall which I’m assuming they did because no one came to clean the room. Additionally if you don’t book direct, they charge you a daily resort credit per day to force you to spend money. Ifeel terrible for the convention as they have loyally supported this hotel for years and the hotel was completely apathic. If we are forced to return to that hotel next year, I will stay elsewhere. There are many options in the area. This is the absolute bottom of the barrel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cassandra Jenelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Close walk to everything, clean, good shower pressure and lovely staff
Stayed 4 nights in Dec 2024

2/10 Terrible

Anila, Hoboken

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were terrible, check in took hours and the staff didn’t seem bothered. There was a lot of misinformation being handed out which had you running around in saying more time. The room was very old and tired looking and smelt of stale cigarette smoke, just nasty. The TV and services were antiquated. It was like a hotel from the 80’s. I was only there for one night and I as I’ll else I would have made a bigger deal.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stay was fine. Check in and operations was lacking

The check in process on Friday evening was 3 hours long. I stood in a line for 3 hours. There was only 1.5 attendees in a night where the hotel was sold out and had majority of the rooms checking in on Friday. I also was given a $30 credit per day to use at any of the dining spots onsite, including the gift shop but the attendant at the gift shop did not honor this. This hotel also does not offer mobile check-in and it would be best for the Marriott to not allow for mobile checkin if the hotel itself does not participate in mobile check-in
Stayed 2 nights in Jan 2025

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Disappointing

4 hour standing in line to check in
Stayed 2 nights in Jan 2025

2/10 Terrible

Jaime

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 hour check in

2 hours to check in
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Travelled with family
Dated, but a great location. The daily $30 fee is just to get you to buy their overpriced food. The kitchen was closed early one day, and the next day the food took 45 minutes for a quesadilla. Crowded place, lines for overpriced coffee long, but close to Times Square and subway stops.
Stayed 5 nights in Dec 2024