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4.2 out of 5

"Two story town house. Very clean & very spacious for our family of 5. Three bedroom unit was excellent. Only downside there was only one bathroom. Two ... " More

By a verified traveller on Thu 14 Jan 2021

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Hotel Description

At Alexandra Apartments you'll be 1.3 km (0.8 mi) from Sugarland Shoppingtown and 1.9 km (1.2 mi) from Kalki Moon Distilling & Brewing. Highlights at this property include free self parking, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features free WiFi, a patio, and a dining area. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A coffee/tea maker, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities. There's also the convenience of free extended parking.

With a stay at this 4-star Svensson Heights property, you'll be 17.6 km (10.9 mi) from Bargara Beach.

Three Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 7 Max
AU$155* Per night/room 1 Apr. - 2 Apr.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Alexandra Apartments ratings based on 222 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alexandra Apartments

Everyone (105) Couples (24) Business (2) Family (98)
5 out of 5
Two story town house. Very clean & very spacious for our family of 5. Three bedroom unit was excellent. Only downside there was only one bathroom. Two toilets though. Very easy to arrive late as key safe was at door with key ready for us.

Posted by on 14 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by Peta

Thank you for staying with us. Glad you enjoyed your stay

2 out of 5
Beds comfortable. Cupboards in bathroom, toilet unclean. Marks on walls. Only one bar of soap in bathroom. No garage door opener. You have to enter apartment, haul up garage by hand. Cobwebs, dust on tv unit. Worn and chipped kitchen bench top. No safety latch on door. Fridge full of chocolates, junk food and you have to pay for bottled water. Nothing complimentary here. No wall adornments. Disappointing. Yard like a prison. Cold and impersonal. Ad looks so much better

Posted by on 11 Jan. 2021

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4 out of 5
The admin people were really helpful and went out of their way to organise an extra night for us during a busy period. Only downside was the cigarette butts in the courtyard and the wear and tear on the property. Good location, everything else was great.

Posted by on 31 Dec. 2020

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Comment from Hotel Management

7 Jan. 2021 by Peta

HI, thank you for staying with us. We were more than happy to be of assistance to your extra night requirements. So sorry if there was butts in the court yard. We are now double checking all patios to ensure this is corrected.

4 out of 5

Posted by on 16 Aug. 2020

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Comment from Hotel Management

18 Aug. 2020 by Peta

Thank you

4 out of 5

Posted by on 6 May 2020

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Comment from Hotel Management

11 May 2020 by Peta

Thank you

2 out of 5
Not four stars. Property needs maintenance. Could not open windows in Bathroom or main living area (which had no windows) just a large sliding door into a concrete outdoor area. As there were no fly screens and the mosquitoes would invade. Not as clean as it should be. A note to tell us to remove our rubbish before we left and the bin provided was a big industrial bin which was disgusting and full of flies.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Peta

HI Anonymous, As we have had no issues with guests onsite it is difficult to respond too. We do ask all guests if they are able to remove their rubbish if possible. We do supply a large bin on site which is cleaned daily but we are in Queensland and with the heat we can have a fly or two about.. Most of our guests enjoy the air con in the units so not usually an issue not having fly screen on our large glass sliding doors going into the private patio. We will take this into consideration.

4 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Peta

Thank you for staying with us

4 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Peta

Thank you

5 out of 5
Very good and lots of room Close to restaurants and shops Easy parking and upstairs and downstairs was good too. Bedrooms are well layed out

Posted by , from Moranbah on 17 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Peta

HI, Thank you for staying with us and for your review. Hope to see you again next time your in Bundaberg.

5 out of 5
Beautiful apartments, me and my girlfriend had a great night out and returning back to our room was an absolute pleasure. Special shoutout to the lovely lady who drove 20mins from out of town to help us when I locked our keys in the apartment 😂

Posted by on 29 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Peta

Thank you for your feedback . I am glad you enjoyed your stay, my pleasure.

Property Features

As a guest of Alexandra Apartments, you'll find a terrace, a garden, and laundry facilities. Public spaces have free WiFi. Self parking is free. This 4-star Bundaberg apartment is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Bundaberg, QLD (BDB) (3.3 km / 2.1 mi)
  • Train station: Bundaberg Station (3.7 km / 2.3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Alexandra Apartments offers 15 accommodations with washers/dryers and DVD players. Rooms open to patios. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. This Bundaberg apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private patio
  • Dining room
  • Minibar
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:30 PM
  • Saturday - Sunday: 10 AM - noon
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will receive check-in instructions prior to their arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:30 PM
  • Saturday - Sunday: 10 AM - noon
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandra Apartments Bundaberg
  • Alexandra Bundaberg
  • Alexandra Apartments Apartment Svensson Heights
  • Alexandra Apartments Svensson Heights
  • Alexandra s Svensson Heights
  • Alexandra Apartments Apartment
  • Alexandra Apartments Svensson Heights
  • Alexandra Apartments Apartment Svensson Heights
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.