4.2 out of 5

"Average accommodation compare to its price tag. Floor cleaning chemical used prior to our check-in was very strong & could smell it for hours if not f ... " More

By a verified traveller on Wed 04 Apr 2018

Enter dates to see availability

Hotel Description

At Alexandra Apartments you'll be within a 20-minute walk of Sugarland Shoppingtown and 2.2 km (1.3 mi) from Mater Hospital. Highlights at this property include free self parking, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features free WiFi, a patio and a dining area. A kitchen comes with a fridge, a microwave and a hob, making in-room dining convenient, and the minibar provides refreshments. A coffee/tea maker, a hairdryer and an iron/ironing board are also available. Weekly housekeeping is available.

This business-friendly apartment offers free WiFi in public areas, a garden and barbecues. Additionally, you'll find laundry facilities and luggage storage. There's also the convenience of free extended parking.

With a stay at this 4-star Svensson Heights property, you'll be 17.2 km (10.7 mi) from Bargara Beach.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
AU$160* Per night/room 25 Aug. - 26 Aug.

Three Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Alexandra Apartments ratings based on 210 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alexandra Apartments

Everyone (100) Couples (23) Business (2) Family (90)
5 out of 5
Nice place to stay. Staff were friendly and the accommodation met our needs

Posted by on 11 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Jul. 2019 by Peta

HI, Thank you for your review. We are very pleased you enjoyed your time with us.

5 out of 5
It was quiet and had all we needed to be able to cook a meal and do some washing while on our trip

Posted by on 11 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Jul. 2019 by Peta

HI, Thank you for taking the time to review your stay with us. So pleased you enjoyed your stay with us at Alexandra Apartments.

4 out of 5
If you need to get in contact with them send an email - don’t bother ringing. Once I did this they called back and communication was great.

Posted by on 30 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Jul. 2019 by Peta

HI our office hours are 8.30 am to 5.30 pm Monday to Friday. If we are on a call with another guest we will always call back. But if you prefer to email we will get back to you asap.

5 out of 5
We have stayed here before. Furnished apartments that have everything you need

Posted by , from Brisbane on 24 May 2019

Was this review helpful to you?
Comment from Hotel Management

28 May 2019 by Peta

HI Linda. Thank you for your review. We look forward to seeing you again.

4 out of 5
Well stocked with kitchen equipment and other necessities. However there was no handrail on the internal staircase, which made getting upstairs difficult for my elderly parents.

Posted by on 20 May 2019

Was this review helpful to you?
Comment from Hotel Management

21 May 2019 by Peta

Thank you for your feed back

3 out of 5
We were in town to arrange a funeral and the kids were unsettled. The property was ideal for our requirements but as we were packing to leave prior to 9am there were two different people (cleaners?) preparing to knock on the door which would have woken the kids. They had lovely big smiles but that wasn’t the point - we were all exhausted. Checkout was 10am, we hadn’t returned the keys to the office, so it would be nice if we could have been given our privacy until checkout time. The property was quiet, centrally located, in fair condition and very clean. The beds were very comfortable. As others have stated, the garage is very small. We parked our larger car on the street.

Posted by , from Rockhampton on 3 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Mar. 2019 by Peta

HI Anne, Thank you for your review. We are glad our property suited your needs. We are sorry if you were disturbed on the morning of departure. We will speak to the staff concerning this. A lot of our guests do check out without seeing us so can be difficult to know who is still on site. We hope to see you again.

4 out of 5
Property is starting to show wear and tear. Broken door knob, blind missing a few panels, garage door needs maintenance. Overall its still our choice of Bundaberg accommodation.

Posted by on 26 Nov. 2018

Was this review helpful to you?
4 out of 5
Carpets were a bit dirty they need a deeper clean and our lounge was uncomfortable to sit on as sunken on one side

Posted by , from Brisbane on 18 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

21 Oct. 2018 by Cindy

Thank you for your feedback.

3 out of 5

Posted by on 2 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Oct. 2018 by Cindy

Thank you for your reveiw

4 out of 5
Some of the furniture is in need of updating otherwise everything was clean and comfortable. The shower head also needs replacing.

Posted by on 1 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

2 Oct. 2018 by cindy

thank you for your feedback .

Property Features

As a guest of Alexandra Apartments, you'll find a BBQ, a garden, and laundry facilities. Public spaces have free WiFi. Free self parking is available.

  • 15 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Storage area for luggage
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Bundaberg, QLD (BDB) (3.3 km / 2.1 mi)
  • Train station: Bundaberg Station (3.7 km / 2.3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Alexandra Apartments offers 15 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to patios. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Private patio
  • Dining room
  • Minibar
  • Flat-screen television
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Climate control

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:30 AM-5:30 PM
  • Saturday-Sunday: 10 AM-noon
If you are planning to arrive after 5:30 PM, please contact the property in advance using the information on the booking confirmation.

Guests will receive check-in instructions prior to their arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:30 PM
  • Saturday - Sunday: 10 AM - noon
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandra Apartments Bundaberg
  • Alexandra Bundaberg
  • Alexandra Apartments Apartment Svensson Heights
  • Alexandra Apartments Svensson Heights
  • Alexandra s Svensson Heights
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.