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4.2 out of 5

"The bed was broken when mentioned nothing was done about it. The rooms could do with a lick of paint and some tlc. The staff was very polite the resta ... " More

By a verified traveller on Sun 23 Aug 2020

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Hotel Description

At Burnett Riverside Hotel you'll be 1.8 km (1.1 mi) from Bundaberg Hospital and 2.6 km (1.6 mi) from Bundaberg Rum Distillery. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy LCD TVs with digital channels, and all 44 rooms feature WiFi, coffee/tea makers, and hair dryers. Dining in is an option with room service, and minibars provide refreshments. Additionally, phones, irons/ironing boards, and desks are available.

This business-friendly hotel offers free WiFi in public areas, a business center, and a terrace. Other amenities include a conference center, a coffee shop/café, and coffee/tea in a common area. Each morning to-go breakfast is served between 7:00 AM and 11:00 AM.

Places within a 15-minute drive of this 4-star Bundaberg hotel include Mater Hospital and Kelly's Beach.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$141* Per night/room 9 Oct. - 10 Oct.

Loft Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Accessible King Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Family Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Burnett Riverside Hotel ratings based on 175 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Burnett Riverside Hotel

Everyone (98) Couples (47) Family (23)
3 out of 5
The bed was broken when mentioned nothing was done about it. The rooms could do with a lick of paint and some tlc. The staff was very polite the restaurant manger was lovely. Food was good but needed seasoning but that’s personal choice. It was a very nice place considering it is Bundaberg

Posted by , from Sunshine Coast on 23 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by Marcus - GM

Hi WIllie, Im happy to read that you found the restaurant manager to be lovely and you thought we had a nice place. I was disappointed though to see you had a few issues during your stay. If you would like to discuss anything further please feel free to contact me at the hotel.

5 out of 5
Location and room size were great for my family’s long weekend.

Posted by , from Brisbane on 16 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by Marcus - GM

Thanks, David!

3 out of 5

Posted by on 20 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Marcus GM

Thank you! Please feel free to contact the hotel if you would like to discuss your stay further. Kind regards, Marcus

5 out of 5
Always a great Hotel. Fantastic staff. Rooms are always fresh, clean and well maintained. Great view from the riverside rooms. Easy walk into central Bundaberg for shopping and cafe/restaurants. Pleasantly located along the Burnett River.

Posted by on 4 Jul. 2020

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Comment from Hotel Management

9 Jul. 2020 by Marcus GM

Thank you, Ross. I will pass on your feedback

5 out of 5
Great property, great service, easy walking distance to the main st and local eateries

Posted by on 30 Jun. 2020

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Comment from Hotel Management

4 Jul. 2020 by Marcus GM

Thank you!

5 out of 5
Very clean, quiet. Great staff, good location. Very comfy bed and good shower

Posted by on 8 Mar. 2020

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Comment from Hotel Management

4 Apr. 2020 by Marcus GM

Thank you!

4 out of 5
Good location. Easy walk or drive to all you need.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Marcus - GM

Thank you! I'm glad you enjoyed your time with us.

4 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

4 Apr. 2020 by Marcus - GM

Thank you for your review!

5 out of 5
Kind staff, nice view and good location. It is best hotel in Bundaberg.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Marcus - GM

Thanks for the feedback!

5 out of 5
Old style furnishings but with modern twist. Great beds. Overlooking the River.

Posted by on 30 Jan. 2020

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Comment from Hotel Management

4 Feb. 2020 by Marcus - GM

Thanks for the great review!

About the Burnett Riverside Hotel

Location 7 Quay Street, Bundaberg, QLD 4670

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 30 square feet (3 square meters) and includes a conference center. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Burnett Riverside Hotel. Free self parking is available. This 4-star Bundaberg hotel is smoke free.

  • 44 guestrooms or units
  • 30 sq ft of conference space
  • 3 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bundaberg, QLD (BDB) (6.5 km / 4 mi)
  • Train station: Bundaberg Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Burnett Riverside Hotel offers 44 air-conditioned accommodations with minibars and coffee/tea makers. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Burnett Riverside Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 20 per person (approximately)
  • Fee for in-room wireless Internet: AUD 0 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burnett Bundaberg
  • Burnett Motel Bundaberg
  • Burnett Riverside Motel Bundaberg
  • Burnett Riverside Motel
  • Burnett Riverside Bundaberg
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  • Burnett Riverside Hotel Bundaberg
  • Quality Inn Bundaberg
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  • Motel Burnett Riverside Hotel
  • Burnett Riverside Motel
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  • Burnett Riverside Hotel Hotel Bundaberg
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.