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4.2 out of 5

"Great room and view. Ideal spot. " More

By a verified traveller on Sun 26 Sep 2021

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Hotel Description

At Burnett Riverside Hotel you'll be 1.8 km (1.1 mi) from Bundaberg Hospital and 2.6 km (1.6 mi) from Bundaberg Rum Distillery. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy LCD TVs with digital channels, and all 44 rooms feature coffee/tea makers, hair dryers, and phones. Dining in is an option with room service, and minibars provide refreshments. Additionally, irons/ironing boards, desks, and free toiletries are available.

This business-friendly hotel offers free WiFi in public areas, a business center, and a terrace. Other amenities include a conference center, a coffee shop/café, and a snack bar/deli.

Places within a 15-minute drive of this 4-star Bundaberg Central hotel include Mater Hospital and Bargara Beach.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$145* Per night/room 10 Oct. - 11 Oct.

Loft Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Accessible King Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Family Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Riverside Queen Spa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Burnett Riverside Hotel ratings based on 204 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Burnett Riverside Hotel

Everyone (103) Couples (57) Family (31)
5 out of 5
Great room and view. Ideal spot.

Posted by on 26 Sep. 2021

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Comment from Hotel Management

27 Sep. 2021 by Michelle Warner// Operations Manager

Hi Karen, Thank you for the great review. We look forward to welcoming you back again in the future :)

2 out of 5

Posted by on 22 Sep. 2021

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Comment from Hotel Management

27 Sep. 2021 by Michelle Warner// Operations Manager

Thank you Kent for your review. I hope that you could contact the hotel directly to voice your experience with us. 0741558777 as we would love to hear how we could improve our service.

5 out of 5
The property is very dated needs a facelift

Posted by on 8 Sep. 2021

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Comment from Hotel Management

20 Sep. 2021 by Michelle // Operations Manager

Hi Alan, Thank you for taking the time to provide your feedback. We do appreciate it and take all feedback seriously. Hope to see you again soon :)

3 out of 5
Overall the place was good but to pay a bit extra for a kitchenette with only a microwave and kettle. No toaster or breadboard and when we asked we were told to go down to the kitchen and they would toast our bread why bother

Posted by on 7 Sep. 2021

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Comment from Hotel Management

20 Sep. 2021 by Michelle // Operations Manager

Thank you Pamela for providing your feedback. I am sincerely sorry that you did not enjoy all aspects of your stay. I hope that you pop back to see us again soon :)

4 out of 5
We had a family room and it was great. Very spacious. Self contained with pots and pans, microwave etc. The food at the restaurant was awesome. Very happy with the whole 2 day stay.

Posted by on 24 Aug. 2021

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Comment from Hotel Management

20 Sep. 2021 by Michelle // Operations Manager

We are so pleased to see that you loved your time with us Amanda. We hope to welcome you back again soon :)

5 out of 5
Friendly staff. Easy check in and the food at the restaurant was fantastic.

Posted by on 25 Jul. 2021

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Comment from Hotel Management

9 Aug. 2021 by Michelle // Operations Manager

We are so pleased that you enjoyed the amazing food that H2O has to offer :)

5 out of 5
Lovely setting

Posted by on 25 Jul. 2021

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Comment from Hotel Management

9 Aug. 2021 by Michelle // Operations Manager

We are so pleased that you loved our perfect location on the Burnett River :)

4 out of 5
Family room was big and well equipped. A little outdated in terms of decor. Very small balcony...could barely see the river which was disappointing. Parking a little limited so 'on site' means on the street in front.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

9 Aug. 2021 by Michelle // Operations Manager

Thank you for taking the time to review your time with us. We appreciate all feedback :)

5 out of 5
Great staff. Excellent meals. Rooms very spacious and clean

Posted by on 5 Jul. 2021

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Comment from Hotel Management

17 Aug. 2021 by Michelle // Operations Manager

We are so pleased that you loved your time with us as much as we loved having you :) Hope to see you again soon :)

4 out of 5
This was a pleasant little stay with a great view of the river from our room. The room itself was quite spacious and comfortable. Unfortunately the shower was a let down and almost drizzled out of the head. The spa was lovely to soak in with plenty of space. Bed was very comfortable and plenty of pillows were provided.

Posted by on 3 Jul. 2021

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Comment from Hotel Management

17 Aug. 2021 by Michelle // Operations Manager

We are so pleased that you made to most of you time with us. Yes, we agree that we do have the most amazing views in Bundaberg :) Hope to see you when you pop back to see us again.

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 30 square feet (3 square meters) and includes a conference center. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Burnett Riverside Hotel. Free self parking is available. This 4-star Bundaberg hotel is smoke free.

  • 44 guestrooms or units
  • 30 sq ft of conference space
  • 3 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Bundaberg Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Burnett Riverside Hotel offers 44 air-conditioned accommodations with minibars and coffee/tea makers. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Burnett Riverside Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burnett Bundaberg
  • Burnett Motel Bundaberg
  • Burnett Riverside Motel Bundaberg
  • Burnett Riverside Motel
  • Burnett Riverside Bundaberg
  • Burnett Riverside
  • Burnett Riverside Hotel Bundaberg
  • Quality Inn Bundaberg
  • Burnett Riverside Hotel Bundaberg
  • Burnett Riverside Bundaberg
  • Burnett Riverside
  • Motel Burnett Riverside Hotel Bundaberg
  • Bundaberg Burnett Riverside Hotel Motel
  • Motel Burnett Riverside Hotel
  • Burnett Riverside Motel
  • Burnett Motel
  • Burnett Riverside Bundaberg
  • Burnett Riverside Hotel Hotel
  • Burnett Riverside Hotel Bundaberg Central
  • Burnett Riverside Hotel Hotel Bundaberg Central

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.