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4.2 out of 5

"We had a Riverview room. Lovely outlook. Good dinner and breakfast in the restaurant. " More

By a verified traveller on Tue 30 Aug 2022

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Hotel Description

At Burnett Riverside Hotel you'll be 1.8 km (1.1 mi) from Bundaberg Hospital and 2.6 km (1.6 mi) from Bundaberg Rum Distillery. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a business center, and a terrace. Other amenities include a conference center, a coffee shop/cafe, and a snack bar/deli.

Places within a 15-minute drive of this 4-star Bundaberg Central hotel include Mater Hospital and Neilson Park.

Accessible King Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$139* Per night/room 16 Oct. - 17 Oct.

Loft Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Family Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Family Apartment w $20 Breakfast Credit

Bed Count 1 King Bed Maximum Occupancy 4 Max

Accessible King Room w $20 Breakfast Credit

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quad Room w $20 Breakfast Credit

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Burnett Riverside Hotel ratings based on 223 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Burnett Riverside Hotel

Everyone (107) Couples (66) Family (36)
2 out of 5
I thought that the additional charge of $25 for checking in just over 1 hour early was excessive and unnecessary. We had travelled 4 hours from Brisbane and were obviously keen to check-in before going out to explore this beautiful city and thought that the additional charge was unwarranted considering that the room was already ready for our arrival.

Posted by on 5 Sep. 2022

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4 out of 5
We had a Riverview room. Lovely outlook. Good dinner and breakfast in the restaurant.

Posted by on 30 Aug. 2022

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5 out of 5
Accomodating Staff

Posted by on 25 Aug. 2022

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4 out of 5
The ladies on reception were friendly and competent.

Posted by on 5 Aug. 2022

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Comment from Hotel Management

9 Aug. 2022 by Judy

Thank you for your nice review, we enjoy meeting so many wonderful guests every day.

4 out of 5
Great location - would stay again

Posted by on 31 Jul. 2022

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Comment from Hotel Management

22 Aug. 2022 by General Manager

Dear Sarina, Thank you for your great feedback and we look forward to welcoming you back to Burnett Riverside. Kind Regards Avito Nakalevu 07 4155 8777

4 out of 5
Everything was nice and we enjoyed our stay. The only thing that let it down was that reception said they couldn't do room service as they didn't have enough plates, which I thought was odd.

Posted by on 25 Jul. 2022

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4 out of 5
Close proximity to CBD, riverview good value for money. Little dated but comfortable and superior to others nearby for similar price.

Posted by on 1 Jul. 2022

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Comment from Hotel Management

5 Jul. 2022 by Wendy

Thanks for your review Mark

5 out of 5
staff and the food

Posted by on 1 Apr. 2022

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5 out of 5
Many restaurant options in and around the accommodation. Options for room service breakfast sufficient

Posted by on 6 Mar. 2022

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Comment from Hotel Management

10 Mar. 2022 by Burnett Riverside Hotel

Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay and we hope to welcome you to the hotel again in the future.

4 out of 5
Enjoyable but a little old.

Posted by on 14 Jan. 2022

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Comment from Hotel Management

15 Jan. 2022 by Burnett Riverside Hotel

Thank you for your feedback, we are happy to hear you enjoyed your stay. We hope to welcome you back to the hotel in the future.

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 30 square feet (3 square meters) and includes a conference center. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Burnett Riverside Hotel. Free self parking is available. This 4-star Bundaberg hotel is smoke free.

  • 44 guestrooms or units
  • 30 sq ft of conference space
  • 3 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Bundaberg Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Burnett Riverside Hotel offers 44 air-conditioned accommodations with minibars and coffee/tea makers. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Burnett Riverside Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burnett Bundaberg
  • Burnett Motel Bundaberg
  • Burnett Riverside Motel Bundaberg
  • Burnett Riverside Motel
  • Burnett Riverside Bundaberg
  • Burnett Riverside
  • Burnett Riverside Hotel Bundaberg
  • Quality Inn Bundaberg
  • Burnett Riverside Hotel Bundaberg
  • Burnett Riverside Bundaberg
  • Burnett Riverside
  • Motel Burnett Riverside Hotel Bundaberg
  • Bundaberg Burnett Riverside Hotel Motel
  • Motel Burnett Riverside Hotel
  • Burnett Riverside Motel
  • Burnett Motel
  • Burnett Riverside Bundaberg
  • Burnett Riverside Hotel Hotel
  • Burnett Riverside Hotel Bundaberg Central
  • Burnett Riverside Hotel Hotel Bundaberg Central

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.