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4.2 out of 5

"Clean villa set in natural forest, creek and gardens. " More

By a verified traveller on Tue 18 Aug 2020

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Hotel Description

A family-friendly stay in Bundaberg awaits you at Kellys Beach Resort. You'll be 0.9 km (0.5 mi) from Kelly's Beach and 2.6 km (1.6 mi) from Bargara Beach. Highlights at this beach property include a restaurant, and in-room kitchens and free WiFi.

You can enjoy LCD TVs with cable channels, and all 39 villas feature furnished balconies, sofa beds, and dining areas. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Sitting areas, DVD players, and coffee/tea makers are also available.

The restaurant, KBR Licensed Restaurant, is open for breakfast and dinner. The property's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor tennis court, spa tub, and sauna. 1636 square feet (152 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Continental breakfast is available daily between 7 AM and 9 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 3.5-star Bargara property include Neilson Park and Bundaberg Rum Distillery.

Standard Family Villa, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max
AU$162* Per night/room 25 Oct. - 26 Oct.

Standard Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premium Family Villa, Multiple Beds, Resort View, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Premium Villa, 2 Bedrooms, Garden View, Garden Area

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Kellys Beach Resort ratings based on 159 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kellys Beach Resort

Everyone (83) Couples (10) Family (62) Other (1)
5 out of 5
Clean villa set in natural forest, creek and gardens.

Posted by , from Bundaberg on 18 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Alana - Reservations

Hi there - thanks for taking the time to leave us feedback on your stay with us!

3 out of 5
It is difficult to rate a property in this time of pandemic problems, especially when the proprietors are so pleasant. Yet the property is sold at a 4.0 to 4.5 tariff but is at most a 3.0 star property. It is tired and, in some sense, mean. For example, it advertises free wi-fi and we depended upon that to book. But free wi-fi is very limited, then you pay for more. Laundry facilities are well away from the units and you have to pay to use the machines. Our air-conditioning unit didn't provide heat and it was freezing on some nights. No dishwasher, of course. The second bedroom is simply a platform in the ceiling, accessed by a vertical ladder, how that ever was approved by authorities is a mystery. The food served in the restaurant was really of very high quality, albeit expensive, but if a couple want to bring a special bottle of wine, corkage is $7 each, or $14 per couple, that is ridiculous. My wife asked for a little bit of chillie and was told that even though there was some in the kitchen, management policy was that she couldn't have any. In all, the place is a total enigma.

Posted by , from Gold Coast, Queensland on 10 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Reservations Supervisor

Hi Stan, Thanks for taking the time to leave feedback on your stay at the resort. We truly apologise you guys did not enjoy the resort and facilities and didnt feel the value for money was there. As you know the resort is on 5.5 acres of grounds with a lot more required then your usual run of the mill hotel or motel. We have still tried to keep the nightly rate as low as we can as we are a 3.5 star family friendly resort to keep it affordable for our target market whilst still covering the costs of running such a mammoth resort and tasks associated with this. Our rates are on par with the star standard accommodation in our region. With the restaurant, the waiter on the night was new back into the role since a while prior to Covid and we feel there may have been some misunderstanding. When asked for chilli on the side he wasnt aware that we could provide this, although not having fresh chilli we could provide chilli flakes as the manager on duty then corrected. The corkage fee should only be per bottle not per person so we think there may have been a misunderstanding at this point also. We are truly sorry for any misunderstandings in that regard.

3 out of 5

Posted by on 18 Apr. 2020

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Comment from Hotel Management

21 Apr. 2020 by Alana

Hi there, thanks for taking the time to leave us feedback on your stay

4 out of 5
Overall it was a very good accommodation. They need to be a little bit more careful with the cleaning.

Posted by on 28 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Alana

Hi there, Thanks for taking the time to provide us feedback on your stay with us :) We will definitely take your feedback on board with discussions with our contract cleaning company.

4 out of 5
The kids loved the loft bedroom. Would prefer a king size bed, but was comfy.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Loni

Thanks for your feedback, we are glad you had a great stay! For next time we do have King Beds avaiable so please contact us and we can check the availability for you : )

4 out of 5

Posted by on 4 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Alana

Hi! Thanks for taking the time to leave a rating regarging your stay with us. If you have any feedback on how we could have made that 5/5 for you guys we would love to hear it :)

5 out of 5

Posted by on 1 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by Loni

Thats is awesome! Thanks so much for sharing your experience and your support! We hope to host you again sometime

2 out of 5
Very basic and very dated villa. Not even any cushions on the lounges. Impossible to cool in hot weather, aircon in lounge room cannot cool the downstairs area, pedestal fan provided is limited by where you can set it up because of few power points. On the plus side it had a good size fridge, basic kitchen equipment and is a handy location. Check-in staff were very pleasant. Expensive for what u get.

Posted by on 27 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Reservations Supervisor

Hi there, Thanks for taking the time to provide feedback on your stay, we are truly sorry you did not enjoy your time with us. The majority of villas have just had brand new kitchens and cabinetry replaced, we do have a couple that are the older style which we have placed at a discounted rate as our value villas. Because of the architecture of the villas, we are constrained a little in regards to putting additional aircons in the loft etc - we have commissioned whirly birds to be installed prior to Christmas to help assist remove some of the heat that does get trapped in the loft area. Again we sincerely apologise you did not enjoy your time with us and hope you will give the resort another try in the future.

5 out of 5
Amazing dinner at their restaurant. Relaxed tropical feel. Friendliest service going. Will be back 😁

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Loni

Thanks for sharing your experience and your support of Kellys! We have a repeat guest incentive program so reach out next time you are looking to come stay in Bargara : )

4 out of 5
Reception were very informative and welcoming. Dinner meals were very good.

Posted by on 10 May 2019

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Comment from Hotel Management

11 May 2019 by Loni

Thanks for taking the time to provide your feedback!

About the Kellys Beach Resort

Location 6 Trevors Road, Bargara, QLD 4670

Property Features

Kellys Beach Resort offers its guests an outdoor tennis court, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this villa measures 1636 square feet (152 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Kellys Beach Resort. An area shuttle within 30 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Bundaberg villa.

  • 39 guestrooms or units
  • 2 levels
  • 3 buildings
  • 1636 sq ft of conference space
  • 152 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bundaberg, QLD (BDB) (22.9 km / 14.2 mi)
  • Property shuttles: Airport shuttle, area shuttle within 30 km, and train station pick-up available for a surcharge
  • Parking: Free self parking

Room Amenities

Kellys Beach Resort offers 39 accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include sofa beds. Accommodations at this 3.5-star villa have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

KBR Licensed Restaurant - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Monday: 9:00 AM - 5:00 PM
  • Tuesday - Sunday: 9:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Guests planning to arrive after 7 PM on Mondays and after 9 PM Tuesday - Sunday must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Monday: 9:00 AM - 5:00 PM
  • Tuesday - Sunday: 9:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.5 and AUD 18.50 for adults, AUD 6 and AUD 13.5 for children (approximately)
  • Airport shuttle fee: AUD 20 per person (roundtrip)
  • Housekeeping fee: AUD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kellys Beach Bargara
  • Kellys Beach Resort
  • Kellys Beach Resort Bargara
  • Kellys Beach
  • Kellys Beach Hotel
  • Kelly's Beach Resort Bargara, Australia - Queensland
  • Kellys Beach Resort Villa
  • Kellys Beach Resort Bargara
  • Kellys Beach Resort Villa Bargara

You should know

  • Kellys Beach Resort offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Free WiFi in public areas has a 1-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.