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4.6 out of 5

"I liked that we didn't have to leave the building to shop eat and drink " More

By a verified traveller on Wed 01 Jun 2022

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Hotel Description

A luxury stay in Melbourne awaits you at Crown Metropol. You'll be 0.2 km (0.1 mi) from Crown Casino and Entertainment Complex and 2.7 km (1.7 mi) from Melbourne Cricket Ground. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, nightclub, gym, and spa tub. Additionally, you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe.

Places within a 5-minute walk of this 4.5-star Melbourne Central Business District hotel include Southbank Promenade and Melbourne Convention and Exhibition Centre.

Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Luxe Twin)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room (Urban Luxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Luxe King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (City Luxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crown Metropol ratings based on 381 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crown Metropol

Everyone (321) Couples (36) Business (5) Family (19)
5 out of 5
I liked that we didn't have to leave the building to shop eat and drink

Posted by on 1 Jun. 2022

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5 out of 5

Posted by on 4 Jan. 2020

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4 out of 5

Posted by on 13 Nov. 2019

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5 out of 5
Location was the best , very clean hotel room , room services a tad expensive though

Posted by on 20 Apr. 2019

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5 out of 5
It was excellent and fun close to everything. The cab system is crap

Posted by on 19 Sep. 2016

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5 out of 5
Return visitors - it's just beautiful and I book knowing that it never disappoints

Posted by on 30 Aug. 2016

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5 out of 5

Beautiful hotel .

Will certainly be returing . Extremely friendly staff who go out of their way to assist us . Very family friendly . Weather was shocking but we could still explore the crown and dine out . Where other places we would of been confined to the one service

Posted by , from Tasmania on 28 Jul. 2016

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5 out of 5

Amazing hotel with great views

Pros: the pool, views, staff, proximity to the city
Cons: suggest to their customers places to eat other than fine dining
Location: DFO shopping centre, city, restaurants, casino, food courts, river, train station, trams
An amazing experience, close to DFO and within walking distance from the city. Fine dining restaurants very close and a bit to pricey, but we found other restaurants close by near DFO, with much more reasonable prices.

Posted by , from Sydney on 27 Jul. 2016

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5 out of 5
It was really good. It was not bad. You would probably like it if you went too. I know this is quite presumptuous because i have not met you, i want to meet you, don't take this personally. You are probably are nice person with strong family values and a solid sense of moral justice, but i can't meet everyone. Just sayin', if you are anything like me that yiu would probably like it too. That's it. Don't look to deeply in to this. This is just a hotel review, nothing more, nothing less.

Posted by on 24 Jul. 2016

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5 out of 5

Close to the city, fabulous views.

Fantastic hotel. Renewed and vast crown complex. You can get a little lost if you are using the self park on multi storey parking.

Posted by , from Sydney on 24 Jul. 2016

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Property Features

Crown Metropol offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A nightclub, a spa tub, and a fitness center are also featured at the luxury Crown Metropol. This 4.5-star Melbourne hotel is smoke free.

  • 658 guestrooms or units
  • Built in 2010
  • Dining venue
  • Nightclub
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Transport

  • Train station: Southern Cross Station (1.2 km / 0.8 mi)

Room Amenities

Crown Metropol offers 658 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with cable channels and pay movies. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Crown Metropol has a restaurant on site.

Room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Metropol Hotel Southbank
  • Crown Metropol Hotel
  • Crown Metropol Southbank
  • Crown Metropol Hotel
  • Crown Metropol Southbank
  • Crown Metropol Hotel Southbank

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.