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4.6 out of 5

"Location was the best , very clean hotel room , room services a tad expensive though " More

By a verified traveller on Sat 20 Apr 2019

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Hotel Description

A luxury stay in Melbourne awaits you at Crown Metropol. Within steps you'll find Yarra Riverfront and Crown Casino and Entertainment Complex within a short 5-minute stroll. Highlights at this hotel include 25 indoor swimming pools, a full-service spa, and a casino.

You can enjoy TVs with cable channels, and all 658 rooms feature free WiFi, coffee/tea makers, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like bathrobes and slippers to enhance your stay. Additionally, hair dryers, irons/ironing boards, and desks are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, nightclub, fitness center, and spa tub. Additionally, you'll find a sauna, WiFi in public areas, and spa services. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4.5-star Melbourne Central Business District hotel include Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne.

Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Apartment)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Luxe Twin)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room (Urban Luxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Luxe King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (City Luxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crown Metropol ratings based on 382 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crown Metropol

Everyone (321) Couples (36) Business (5) Family (20)
5 out of 5

Posted by on 4 Jan. 2020

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4 out of 5

Posted by on 13 Nov. 2019

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5 out of 5
Location was the best , very clean hotel room , room services a tad expensive though

Posted by on 20 Apr. 2019

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5 out of 5
It was excellent and fun close to everything. The cab system is crap

Posted by on 19 Sep. 2016

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5 out of 5
Return visitors - it's just beautiful and I book knowing that it never disappoints

Posted by on 30 Aug. 2016

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5 out of 5

Beautiful hotel .

Will certainly be returing . Extremely friendly staff who go out of their way to assist us . Very family friendly . Weather was shocking but we could still explore the crown and dine out . Where other places we would of been confined to the one service

Posted by , from Tasmania on 28 Jul. 2016

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5 out of 5

Amazing hotel with great views

Pros: the pool, views, staff, proximity to the city
Cons: suggest to their customers places to eat other than fine dining
Location: DFO shopping centre, city, restaurants, casino, food courts, river, train station, trams
An amazing experience, close to DFO and within walking distance from the city. Fine dining restaurants very close and a bit to pricey, but we found other restaurants close by near DFO, with much more reasonable prices.

Posted by , from Sydney on 27 Jul. 2016

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5 out of 5
It was really good. It was not bad. You would probably like it if you went too. I know this is quite presumptuous because i have not met you, i want to meet you, don't take this personally. You are probably are nice person with strong family values and a solid sense of moral justice, but i can't meet everyone. Just sayin', if you are anything like me that yiu would probably like it too. That's it. Don't look to deeply in to this. This is just a hotel review, nothing more, nothing less.

Posted by on 24 Jul. 2016

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5 out of 5

Close to the city, fabulous views.

Fantastic hotel. Renewed and vast crown complex. You can get a little lost if you are using the self park on multi storey parking.

Posted by , from Sydney on 24 Jul. 2016

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5 out of 5

fun night

We loved it. The pool area is amazing. My only issue is with the pillows. Maybe look at a variety.

Posted by , from langwarrin vic on 23 Jul. 2016

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Property Features

As a guest of Crown Metropol, you'll find a full-service spa, 25 indoor swimming pools, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. There's an onsite business center. A casino, a nightclub, and a fitness center are also featured at the luxury Crown Metropol. For a fee, parking is available. This 4.5-star Melbourne hotel is smoke free.

  • 658 guestrooms or units
  • Built in 2010
  • Casino
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 25
  • Outdoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (27 km / 16.8 mi)
  • Train station: Southern Cross Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crown Metropol offers 658 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Televisions come with cable channels and pay movies. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds available
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Crown Metropol has a restaurant on site.

Room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pet Policy

  • Pets are welcome for a fee

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: AUD 41.5 per person (approximately)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Metropol Hotel Southbank
  • Crown Metropol Hotel
  • Crown Metropol Southbank
  • Crown Metropol Hotel
  • Crown Metropol Southbank
  • Crown Metropol Hotel Southbank

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.