4.7 out of 5

"It was excellent and fun close to everything. The cab system is crap " More

By a verified traveller on Mon 19 Sep 2016

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Hotel Description

A luxury stay in Southbank awaits you at Crown Metropol. Within just a 10-minute stroll, you'll find popular attractions like Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne. Highlights at this hotel include 25 indoor swimming pools, a full-service spa and a casino.

All 658 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and safes. Fridges and room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes and slippers. Hairdryers, irons/ironing boards and desks are also available.

For a drink, you can stop by the hotel's own bar/lounge. Enjoy the outdoor swimming pool, nightclub, fitness centre and spa tub. Other amenities include a sauna, WiFi in public areas and spa services. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District hotel include Eureka Tower and Eureka Skydeck 88.

Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Apartment)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Luxe Twin)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room (Urban Luxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Luxe King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (City Luxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crown Metropol ratings based on 993 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crown Metropol

Everyone (523) Couples (302) Business (5) Family (163)
5 out of 5
Location was the best , very clean hotel room , room services a tad expensive though

Posted by on 20 Apr. 2019

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5 out of 5
It was excellent and fun close to everything. The cab system is crap

Posted by on 19 Sep. 2016

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5 out of 5
Return visitors - it's just beautiful and I book knowing that it never disappoints

Posted by on 30 Aug. 2016

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5 out of 5

Beautiful hotel .

Will certainly be returing . Extremely friendly staff who go out of their way to assist us . Very family friendly . Weather was shocking but we could still explore the crown and dine out . Where other places we would of been confined to the one service

Posted by , from Tasmania on 28 Jul. 2016

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5 out of 5

Amazing hotel with great views

Pros: the pool, views, staff, proximity to the city
Cons: suggest to their customers places to eat other than fine dining
Location: DFO shopping centre, city, restaurants, casino, food courts, river, train station, trams
An amazing experience, close to DFO and within walking distance from the city. Fine dining restaurants very close and a bit to pricey, but we found other restaurants close by near DFO, with much more reasonable prices.

Posted by , from Sydney on 27 Jul. 2016

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5 out of 5
It was really good. It was not bad. You would probably like it if you went too. I know this is quite presumptuous because i have not met you, i want to meet you, don't take this personally. You are probably are nice person with strong family values and a solid sense of moral justice, but i can't meet everyone. Just sayin', if you are anything like me that yiu would probably like it too. That's it. Don't look to deeply in to this. This is just a hotel review, nothing more, nothing less.

Posted by on 24 Jul. 2016

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5 out of 5

Close to the city, fabulous views.

Fantastic hotel. Renewed and vast crown complex. You can get a little lost if you are using the self park on multi storey parking.

Posted by , from Sydney on 24 Jul. 2016

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5 out of 5

fun night

We loved it. The pool area is amazing. My only issue is with the pillows. Maybe look at a variety.

Posted by , from langwarrin vic on 23 Jul. 2016

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5 out of 5
Pros: Everything
Cons: Prices of spa services expenses
Outstanding from every aspect. Even personalised service from Metropol manager .

Posted by on 9 Jul. 2016

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5 out of 5

Great weekend getaway

Great weekend getaway with the kids they loved the pool

Posted by , from melbourne on 9 Jul. 2016

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Property Features

As a guest of Crown Metropol, you'll find a full-service spa, 25 indoor swimming pools, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. There's an onsite business centre. A casino, a nightclub, and a fitness centre are also featured at the luxury Crown Metropol. For a fee, parking is available.

  • 658 guestrooms or units
  • Built in 2010
  • Casino
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 25
  • Outdoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (27.5 km / 17.1 mi)
  • Train station: Spencer Street Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crown Metropol offers 658 forms of accommodation with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and a hairdryer. This Southbank hotel provides complimentary wireless Internet access. Televisions come with cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Rollaway beds available
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Crown Metropol has a restaurant on site.

Room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pets

  • Pets are welcome for a fee

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: AUD 41.5 per person (approximately)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Metropol Hotel Southbank
  • Crown Metropol Hotel
  • Crown Metropol Southbank

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.