8/10 Good
Dayne
Travelled with partner
16 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was prompt and staff were friendly. They had valet parking at about $39/day. Since they were just parking the car in a lot across the street, I think it would have been much better if they allocated us a spot and ability to park ourselves at a cheaper price. We had a nice clean room, very spacious with two bathrooms - one of which had hot water running only sometimes, for some reason. On my first night, I ordered Surf n' Turf from the onsite dining, Blake's. I asked for a medium rare steak but mine arrived so dry and overdone, it could have been burger meat from McDs without sauces to cover the mess. We thought this was a one-off since my husband's lamb stew was great but, the next day, we ordered breakfast and they forgot the fruit that was supposed to come with the meal. There were roads blocked for construction while we were there (we heard none from our room) but the area had some nice hidden gems within walkable distance: City Lights (excellent old bookstore), Attic Books (used books and curiosities), The Works Burger, Covent Garden Market.
Dayne
Stayed 3 nights in Sep 2025