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Shangri-La Singapore

5.0 star property
Family-friendly Singapore hotel in Tanglin with 3 restaurants

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Photo gallery for Shangri-La Singapore

Garden
Family Suite (Themed) | View from room
Exterior
Premium bedding, down duvets, minibar, in-room safe
Meeting facility

Reviews

9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Spa
    SpaSpa
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
22 Orange Grove Road, Singapore, 258350
  • Popular LocationION Orchard13 min walk
  • Popular LocationOrchard Road3 min drive
  • Popular LocationSingapore Botanic Gardens3 min drive
  • AirportSingapore (SIN-Changi)29 min drive

Room options

View all photos for Garden Wing Deluxe Family Terrace Twin

Premium bedding, down duvets, minibar, in-room safe

Garden Wing Deluxe Family Terrace Twin

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Family King

Deluxe Family King

Deluxe Family King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Family Room, 2 Single Beds (Deluxe)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Valley Wing Shangri-La)

Suite (Valley Wing Shangri-La)

Suite (Valley Wing Shangri-La)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 348 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Garden Wing Deluxe Family Terrace King

Premium bedding, down duvets, minibar, in-room safe

Garden Wing Deluxe Family Terrace King

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Themed)

Family Suite (Themed)

Family Suite (Themed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
2 bedrooms
  • 72 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed (Horizon Club)

Junior Suite, 1 King Bed (Horizon Club)

Junior Suite, 1 King Bed (Horizon Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Pillow menu
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Premier Suite, Balcony

Garden Wing, Premier Suite, Balcony

Garden Wing, Premier Suite, Balcony

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 137 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Suite, 1 King Bed

Garden Wing, Suite, 1 King Bed

Garden Wing, Suite, 1 King Bed

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Suite, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Garden Wing, Suite, 2 Single Beds

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 81 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 238 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Tower Wing, Grand Suite

Tower Wing, Grand Suite

Tower Wing, Grand Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 250 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Valley Wing One-Bedroom Suite

Valley Wing One-Bedroom Suite

Valley Wing One-Bedroom Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Suite, 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Down duvet
  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Tower Wing, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Deluxe Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Wing, Deluxe Room, 2 Single Beds, City View

Garden Wing, Deluxe Room, 2 Single Beds, City View

Garden Wing, Deluxe Room, 2 Single Beds, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Tower Wing, Suite, 1 Bedroom

Tower Wing, Suite, 1 Bedroom

Tower Wing, Suite, 1 Bedroom

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Deluxe Room, 1 King Bed, City View

Garden Wing, Deluxe Room, 1 King Bed, City View

Garden Wing, Deluxe Room, 1 King Bed, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Deluxe Room, 1 King Bed, Pool View

Garden Wing, Deluxe Room, 1 King Bed, Pool View

Garden Wing, Deluxe Room, 1 King Bed, Pool View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Down duvet
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 38.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Pan Pacific Singapore
Pool
Spa
Kids pool
Free WiFi
4.5 out of 5, Wonderful, (1010)
The price is AU$584
for 1 night
includes taxes & fees
10 Aug - 11 Aug
Pan Pacific Singapore

About the area

Singapore

A family-friendly stay in the heart of Singapore awaits you at Shangri-La Singapore. You'll be 1.9 km (1.2 mi) from Orchard Road and 3.6 km (2.3 mi) from Bugis Street Shopping District. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Waterfall, serves Italian cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and kids' club plus access to aerobics classes. Meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning full breakfast is available. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this Tanglin hotel include Marina Bay Sands Skypark and Marina Bay Sands Casino.

What's nearby

  • ION Orchard - 13 min walk
  • Orchard Road - 3 min drive
  • Singapore Botanic Gardens - 3 min drive
  • Mustafa Centre - 6 min drive
  • Marina Bay Sands Skypark - 8 min drive

Getting around

  • Orchard Station - 14 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore (XSP-Seletar) - 25 min drive

Restaurants

  • ‪Muddy Murphy's - ‬8 min walk
  • ‪Hua Ting Restaurant - ‬7 min walk
  • ‪Curry Gardenn - ‬10 min walk
  • ‪L'Apéritif Tapas Bar - ‬11 min walk
  • ‪In Piazza Italian Restaurant - ‬10 min walk

About this property

Shangri-La Singapore

Family-friendly Singapore hotel in Tanglin with 3 restaurants
Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the family-friendly Shangri-La Singapore. Self parking is free.

This Singapore hotel is smoke free.

  • 747 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: SGD 43 for adults and SGD 21.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Waterfall

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code when using the Valley Wing facilities. Pyjamas, dressing gowns, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10:00 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 43 for adults and from SGD 21.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore

Frequently asked questions

What is the cancellation policy at Shangri-La Singapore?

Shangri-La Singapore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Singapore?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Shangri-La Singapore on 17 Aug 2024 start from AU$393.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Singapore?

Yep, Shangri-La Singapore has a free self car park.

Are there any beaches close to Shangri-La Singapore?

The closest beach to Shangri-La Singapore is Siloso Beach (6.4 km).

Is there a spa on site at Shangri-La Singapore?

Yep, there is an onsite spa at Shangri-La Singapore. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Shangri-La Singapore have a pool?

Shangri-La Singapore has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Shangri-La Singapore?

Shangri-La Singapore features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Shangri-La Singapore a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Shangri-La Singapore.

Is Shangri-La Singapore family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Shangri-La Singapore is a hit with families.

Does Shangri-La Singapore serve breakfast?

Sure does, full brekkie is served daily.

Is there a free airport shuttle available at Shangri-La Singapore?

No, Shangri-La Singapore does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Singapore?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Singapore?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Shangri-La Singapore?

No, pets are not allowed.

Shangri-La Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1004 reviews" "
Rating 8 - Good. 185 out of 1004 reviews" "
Rating 6 - Okay. 47 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, beautiful place to stay, close to Orchard Road shopping.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, this place was amazing! Beautifully appointed, the rooms were great, the bed was comfy, the amenities were amazing... Just 10/10, what a place! Not cheap, but amazing, I can't recommend this hotel enough!
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael

Stayed 2 nights in May 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and obliging staff. well located.
Stayed 5 nights in Apr 2024

10/10 Excellent

Bernard

Stayed 4 nights in Apr 2024

10/10 Excellent

Siyan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and great services. We had a wonderful time staying.
Stayed 8 nights in Mar 2024

8/10 Good

anna jadwiga, redwood city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
to expensive , to far from downtown.
Stayed 4 nights in Apr 2024

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking half way across the world you wonder if it’s as good as your told…….but this place lives up to it in every way and more. From the minute we arrived it was stunning how nice it is, from help with taxis to pool side service and a helpful tip of where to go in the city. Great choice we would stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La is great for families with young children. The indoor play area is maybe a little expensive, but the swimming pool and outdoor children's play areas are great. The staff are friendly and helpful, and the food amenities are excellent. The breakfast offers a wonderful variety of options. This is my first choice hotel in Singapore.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason, THE VINES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday with 2 kids - great room, amazing food at the hotel especially the buffet, walking distance to major retail and other restaurants and easy transport to kids attractions. Staff were amazing and always willing to help. Will definitely come back.
Stayed 7 nights in Apr 2024

10/10 Excellent

Peter

Stayed 3 nights in Mar 2024

10/10 Excellent

Maxim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

John, West Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the world's iconic hotels. Changed quite a bit since I was there 30 years ago although the very high level of service remains. Wonderful atmosphere with very welcoming staff. Easy walk to Orchard Road shopping and MRT. Great pool, well appointed rooms with very comfortable beds and great bathrooms. Hotel has solid restaurant choices. The birthday cake was a very pleasant and unexpected surprise. Not the cheapest but why would you expect it to be?
Stayed 4 nights in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but it’s a bit of a walk to the MRT & the hotel shuttle services are very limited
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheng Jie, Edward

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Delightful pool and garden area. Food a little disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well manicured, helpful staffs, beautiful pool, nice spa with sauna.
Stayed 3 nights in Feb 2024

10/10 Excellent

ang

Stayed 1 night in Mar 2024

10/10 Excellent

G Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shampoo, conditioner disguised
Years since staying here last. Still the best. Not just Shangri-La, but why do hotels provide those tiny shampoo, conditioner & gel bottles that you can’t read which is which? But clearly read the brand (ego trip?)
Stayed 3 nights in Mar 2024

10/10 Excellent

Dissirama

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and family griendly staff!
Stayed 3 nights in Mar 2024

10/10 Excellent

Marilynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kirstin

Stayed 2 nights in Mar 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Food was fantastic, drinks were great, staff was exceptional
Stayed 2 nights in Mar 2024

6/10 Okay

Ragavan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not a pleasant experience
The check in experience was bad as they were not transparent about the perks we suppose to get. They also didn't apply the 20% discount I suppose to get. When I told them about towels were not delivered and beds were not done despite the fact we asked several times the person who helped me check out said someone will send me an email. No email sent so far.
Stayed 2 nights in Mar 2024