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"The size of the Junior Suite with garden view was huge, we had a view overlooking gardens out one window, however the other windows overlooked the rou
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You'll be connected to a shopping center at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and within steps of popular attractions like Waikiki Beach and Royal Hawaiian Center. Highlights at this luxury resort include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.
All 528 rooms feature free WiFi, iPads, and iPod docks. Refrigerators and room service make in-room dining convenient. Down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Flat-screen TVs, coffee/tea makers, and free local calls are also available.
A relaxing visit to Abhasa Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and reflexology. The restaurant, Surf Lanai, serves Hawaiian cuisine. Mai Tai Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the onsite 24-hour gym and spa tub. Plus you'll find free WiFi in public areas, a steam room, and a conference center. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking.
Attractions within a 10-minute walk of this 5-star Waikiki resort include Waikiki Beach Walk and International Market Place.
The Royal Hawaiian, a Luxury Collection Resort, Waikiki ratings based on 9 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Everyone (6)Couples (1)Family (1)
5 out of 5
Posted by a verified traveller on 29 Sep. 2019
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5 out of 5
The size of the Junior Suite with garden view was huge, we had a view overlooking gardens out one window, however the other windows overlooked the roundabout and carpark. Unfortunately we couldn’t get into our room as early as we would have liked so we could put our toddler to sleep, but we were able to use the pool and hospitality room to freshen up.
The room didn’t have any menu in it for room service so not sure if the hotel provides it?
Upon arrival we got a voucher for the hotel bakery which was really nice.
The aircon was really loud and blew over the bed.
Car parking is $40 which is super expensive in my eyes.
Posted by a verified traveller on 20 Sep. 2019
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5 out of 5
Fantastic location and staff. The pool is not large but that is Hawaiian beach hotels near Waikiki. We tried to do the canoe but the Beach Boys were not that helpful.
Posted by a verified traveller on 12 Jul. 2019
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Comment from Hotel Management
14 Jul. 2019
by Guest Experience Team
Aloha, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that the location and staff were great. However, we apologize about the size of the pool. We do have another pool option called Helumoa Playground, which is shared with our sister property Sheraton Waikiki, which is available for guests to experience. We thank you for your comments, and hope to welcome you back again in the future!
4 out of 5
The age and heritage. Didn’t like that the First Lady we spoke with on check on was going to give us a roll away rather than the two doubles that we ordered. The second lady we spoke with upgraded us to give us what we had booked and paid for. Much nicer attitude.
Posted by a verified traveller on 17 May 2019
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Comment from Hotel Management
24 May 2019
by Guest Experience Team
Aloha, Thank you for your review. We apologize for the disappointing service you received upon check-in, however I'm happy that the second staff member provided great service. We will be sure to follow up with the team in order to ensure we provide consistently great service to our valuable guests. We hope to welcome you back again soon.
4 out of 5
Posted by a verified traveller on 16 Nov. 2018
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3 out of 5
I was very excited about staying at a 5 star luxury hotel however was very disappointed when we arrived to learn that the hotel staff were on strike and have been for the last 33 days. We were never told beforehand and its not advised on their website. The temporary staff that are working are very polite however there are many facilites are the hotel that are not available because of the strike.
Posted by Pat, from Sydney on 13 Nov. 2018
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Comment from Hotel Management
28 Nov. 2018
by Guest Experience Team
Aloha Pat, We appreciate you taking the time to leave your feedback with us. We are so sorry that your stay with us was less than memorable due to the limited services as a result of the strike, and not being notified in advance of your stay. Your comments have been shared with our team, and we will work to make improvements. We apologize again for the underwhelming experience.
4 out of 5
Rooms are spacious, bed comfortable, bathroom good. We had a garden room which was nice and quiet. The overall vibe of the hotel is very nice and staff were very helpful and pleasant.
Beach position is very good but was extremely crowded (it was July). Despite paying a daily resort fee they charge an outrageous amount per person per day for a lounge and umbrella. Ditto for car parking.
Breakfast was terrible despite being expensive. Dated menu, well below average buffet and with pidgeons running rampant across tables when people left.
The hotel pool was tiny.
In short the hotel could do a lot better.
Posted by Matt, from Melbourne Australia on 8 Jul. 2018
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4 out of 5
Nice and handy for swimming shopping and tour
A lovely stay with experience of good service and organisation of tours and necessities
Posted by Martin, from Melbourne Australia on 14 Nov. 2017
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5 out of 5
Loved everything about it!
The staff and their assistance was tops. I loved the nostalgic ambience of their beautifully period presented and scrupulously clean hotel. Although the room was a bit tight for us, Mum dad and two teenagers...I loved it! Can’t wait to go back!
Posted by kerrie, from Bendigo, Australia on 5 Oct. 2017
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About the The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Royal Hawaiian, a Luxury Collection Resort, Waikiki you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness center, and a spa tub. Parking is available for a fee. This 5-star Honolulu resort is smoke free.
528 guestrooms or units
4 dining venues
12000 sq ft of conference space
1115 sq m of conference space
Built in 1927
Supervised kid's activities (surcharge)
Childcare (surcharge)
Cabanas on the beach (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Breakfast available (surcharge)
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Bar on the beach
Coffee shop
Bar by the pool
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Parking: Valet parking and self parking available for a surcharge
Room Amenities
The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers 528 air-conditioned accommodations, which are accessible via exterior corridors and feature iPads and iPod docking stations. Beds feature down comforters. 37-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
iPad
IPod dock
In-room dining (limited hours)
Flat-screen television
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Hypo-allergenic bedding
Down blanket
Bathtub or shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Exterior corridor access
Air conditioning
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Surf Lanai - This restaurant specializes in Hawaiian cuisine.
Azure Restaurant - This beachfront restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Mai Tai Bar - This beach bar serves light fare only. Open daily.
Royal Hawaiian Bakery - This coffee shop specializes in American cuisine. Open daily.
A Royal Hawaiian Luau, ’A - This restaurant serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 9
Outdoor treatment areas
Couples treatment rooms
Body wraps
Body scrubs
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Reflexology
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The tax ID number is W58245760-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
State tax ID - W58245760-01
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitisation guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Reservation might be required for some facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 48.29 per accommodation, per night
The resort fee includes:
Fitness/yoga classes
Internet access
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 42.00 per person (approximately)
Covered self parking fee: USD 35 per night (in/out privileges)
Valet parking fee: USD 45 per day (in/out privileges)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hawaiian Royal
Royal Hawaiian
Royal Hawaiian Luxury Collection
Royal Hawaiian Luxury Collection Resort
Royal Luxury Collection
Royal Luxury Collection Resort
Royal Hawaiian Luxury Collection Resort Waikiki
Royal Hawaiian Luxury Collection Waikiki
Royal Hawaiian Honolulu
a Luxury Collection Hotel Honolulu
The Royal Hawaiian
The Royal Hawaiian
The Royal Hawaiian A Luxury Collection Resort
The Royal Hawaiian a Luxury Collection Resort Waikiki
The Royal Hawaiian, a Luxury Collection Resort, Waikiki Resort
The Royal Hawaiian, a Luxury Collection Resort, Waikiki Honolulu
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
The property is a member of Historic Hotels of America.
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Frequently asked questions
The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Royal Hawaiian, a Luxury Collection Resort, Waikiki uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. Sanitization practices of Ecolab (third-party expert - Global) are followed. There is a shield between guests and staff in the main contact areas.
Yep, The Royal Hawaiian, a Luxury Collection Resort, Waikiki has a covered self car park with in/out privileges for USD 35 per night.
Yep, The Royal Hawaiian, a Luxury Collection Resort, Waikiki is on Waikiki Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.
Yep, Abhasa Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.
The Royal Hawaiian, a Luxury Collection Resort, Waikiki has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.
Yep, this property has a waterslide!
The Royal Hawaiian, a Luxury Collection Resort, Waikiki features 2 outdoor pools, a full-service spa and 4 restaurants.
You bet! With amenities like a kids' pool and babysitting services, as well as free cots/infant beds and free rollaway/extra beds in the guestrooms, it's no surprise The Royal Hawaiian, a Luxury Collection Resort, Waikiki is a hit with families.
Yep, our visitors speak well of the buffet breakfast here! Available daily between 6:30 AM and 11 AM, this is the perfect spot to fuel up for a big day full of adventure.
No, The Royal Hawaiian, a Luxury Collection Resort, Waikiki does not offer an airport shuttle service.
Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
