'Alohilani Resort Waikiki Beach

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for 'Alohilani Resort Waikiki Beach

Fireplace
Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace
Outdoor pool, open 8 AM to 10:00 PM, pool cabanas (surcharge)
Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace
5 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
The current price is AU$603
includes taxes & fees
7 July - 8 July

Explore the area

Map
2490 Kalakaua Avenue, Honolulu, HI, 96815
  • Waikiki Beach
    ‪2 min walk‬
  • International Market Place
    ‪5 min walk‬
  • Honolulu Zoo
    ‪8 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪18 min drive‬

Room options

Classic Room, 2 Queen Beds, Bathtub Grab Bars

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Roll-in Shower

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Waikiki Mountain View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower, Ocean View

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bathtub Grab Bars, Ocean View

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Bathtub Grab Bars

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 1 Single Bed

Classic Room, 2 Queen Beds

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Diamond Head Ocean View)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bathtub Grab Bars (Diamond Head Ocean View)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Diamond Head Ocean View)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Waikiki Mountain View)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

About the area

Honolulu

A luxury stay in Honolulu awaits you at 'Alohilani Resort Waikiki Beach. Within steps you'll find Kuhio Beach Park and Duke Kahanamoku Statue. Highlights at this beachfront resort include 5 restaurants, an outdoor swimming pool and a poolside bar. .The buffet restaurant, Longboard Club Lounge, serves American cuisine and is open for breakfast. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Added amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Waikiki resort include International Market Place and Honolulu Zoo.

What's nearby

  • Waikiki Beach - 2 min walk - 0.2 km
  • Kuhio Beach Park - 3 min walk - 0.3 km
  • International Market Place - 5 min walk - 0.5 km
  • Honolulu Zoo - 8 min walk - 0.8 km
  • Waikiki Beach Walk - 12 min walk - 1.0 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 30 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Eggs 'n Things - ‬1 min walk
  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Oahu Mexican Grill - ‬3 min walk
  • ‪Kai Coffee - ‬1 min walk

About this property

'Alohilani Resort Waikiki Beach

Luxury resort on the beach, with outdoor pool
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at 'Alohilani Resort Waikiki Beach such as an outdoor pool, an outdoor tennis court and a hot tub.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a fitness centre and a rooftop terrace. For a fee, parking is available.

This 5-star Honolulu resort is smoke free.

  • 839 guestrooms or units
  • 38 levels
  • 2 buildings
  • 5 dining venues
  • Built in 1971
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished lanais. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 40 to 40 for adults and USD 20 to 20 for children
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Kai Coffee
  • Longboard Club Lounge
  • Momosan
  • Morimoto Asia
  • Swell Pool Bar Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Shopping
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Utility fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 63.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 to 40 for adults and USD 20 to 20 for children
  • Covered self-parking fee: USD 50 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 100 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-114-954-4448-01
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is TA-114-954-4448-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Beach Pacific Hotel
Pacific Beach Honolulu
Alohilani Resort
Pacific Beach Hotel Honolulu
Pacific Beach
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Alohilani Waikiki Beach
Alohilani
Alohilani Resort Waikiki Beach
Pacific Beach Hotel
'alohilani Waikiki Honolulu
'Alohilani Resort Waikiki Beach Resort
'Alohilani Resort Waikiki Beach Honolulu
'Alohilani Resort Waikiki Beach Resort Honolulu

Frequently asked questions

What is the cancellation policy at 'Alohilani Resort Waikiki Beach?

'Alohilani Resort Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 'Alohilani Resort Waikiki Beach?

As of 30 June 2025, prices found for a 1-night stay for 2 adults at 'Alohilani Resort Waikiki Beach on 7 July 2025 start from AU$502.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 'Alohilani Resort Waikiki Beach?

Yep, 'Alohilani Resort Waikiki Beach has a secured covered self car park with in/out privileges for USD 50 per day.

Are there any beaches close to 'Alohilani Resort Waikiki Beach?

Yep, 'Alohilani Resort Waikiki Beach is a short 2-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at 'Alohilani Resort Waikiki Beach?

There's no onsite spa, but this property does offer services like massages.

Does 'Alohilani Resort Waikiki Beach have a pool?

Yep, and guests love it! 'Alohilani Resort Waikiki Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8 AM to 10:00 PM.

What luxury perks are available at 'Alohilani Resort Waikiki Beach?

'Alohilani Resort Waikiki Beach features an outdoor pool, 1 hot tub and 5 restaurants. All guestrooms come with pillowtop beds and espresso makers.

What makes 'Alohilani Resort Waikiki Beach a romantic place to stay?

1 hot tub and ocean-view dining, as well as pillowtop beds and private lanais in the guestrooms, help set the scene for a romantic weekend at 'Alohilani Resort Waikiki Beach.

Is 'Alohilani Resort Waikiki Beach family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that 'Alohilani Resort Waikiki Beach is a hit with families.

Does 'Alohilani Resort Waikiki Beach serve breakfast?

You bet, buffet brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at 'Alohilani Resort Waikiki Beach?

No, 'Alohilani Resort Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at 'Alohilani Resort Waikiki Beach?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at 'Alohilani Resort Waikiki Beach?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at 'Alohilani Resort Waikiki Beach?

There isn't one on site, but Ala Wai Golf Course is a short 15-minute walk away.

'Alohilani Resort Waikiki Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1661 out of 2986 reviews
Rating 8 - Good. 629 out of 2986 reviews
Rating 6 - Okay. 372 out of 2986 reviews
Rating 4 - Poor. 198 out of 2986 reviews
Rating 2 - Terrible. 126 out of 2986 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 5 friends that booked 3 rooms. 1x Oceanfront Suite and 2x Ocean View Rooms. There are two towers. We were all located in the front beachside tower. Was a bit worried after reading some of the reviews BUT we were not disappointed at all and absolutely loved our stay here. Great hotel with a cool vibe, right across from the main beach. The pool area was really nice. They had some great DJs playing the day we arrived. We had the best time dancing to cool sounds and drinking cocktails. Beds were comfy, rooms were nice and clean and the views were amazing. All the staff we encountered from front desk, bar staff and room attendants, were all so friendly and helpful. We loved it all and wouldn’t hesitate to come back!
Stayed 9 nights in May 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so wonderful. Front desk clerk was so kind & amazing. Pay the extra for the Longboard Club access…very worth it. Can’t wait til my next visit,
Stayed 3 nights in Feb 2025

2/10 Terrible

Alison

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They have a 3:00 guaranteed check in and we were early still didn’t get room til after 3:30-had to go ask-said they upgrade but we didn’t have ocean view-room wasn’t clean carpet had huge stains, overall experience was bad.
Stayed 4 nights in Mar 2025

10/10 Excellent

jeremy david

Stayed 5 nights in Mar 2025

10/10 Excellent

Kierra

Stayed 3 nights in Mar 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 6 nights in Mar 2025

2/10 Terrible

liana

Stayed 6 nights in Mar 2025

2/10 Terrible

Veronica A

Travelled with partner
Disliked: Staff & service
The room was awful, very small corner room. The first night, the air conditioning noise kept us up all night long. The second night I received a letter from management under my door stating that they were charging me $500 for smoking in the room. I called to have a manager come up to check since I don’t smoke and that it was from the hair dryer, waited for 1 hr and no one showed up. Then, I got a text from management asking me to prove my whereabouts at the time the silent smoke alarm had gone off and to prove that I wasn’t smoking. The audacity to accuse someone without checking with them was outrageous. If anything, they would have to prove that I was smoking, there was absolutely no smoking smell in the room since I don’t smoke! The last night, they didn’t even give us towels and we had to call and ask for them. Just awful service and it really messed up our experience and vacation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lydia

Stayed 6 nights in Mar 2025

8/10 Good

Minh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy access to beach and restaurants, beautiful pool, clean, however we're on leavel 5 right next to the pool, so it can be loud at time.
Stayed 7 nights in Mar 2025

10/10 Excellent

Isabella

Stayed 4 nights in Mar 2025

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very nice. Able to use pool area after checkout.
Stayed 9 nights in Mar 2025

10/10 Excellent

Kim

Stayed 6 nights in Mar 2025

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort fee and parking fee were unreasonably high.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and friendly staff. Very nice infinity pool.
Stayed 3 nights in Mar 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Rooms were not quiet, internet was poor, and dining was limited and expensive
Stayed 5 nights in Mar 2025

8/10 Good

Deanna

Stayed 5 nights in Mar 2025

10/10 Excellent

Ricardo A

Travelled with family and small children
Liked: Amenities
Church
Stayed 6 nights in Mar 2025

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities
We were excited to stay at this hotel but unfortunately there were a few downfalls. The whole week we were there the WiFi didn’t work for us, in any part of the hotel, not just our room. We did feel that the hotel staff were accommodating by offering to move us to another room, but they had nothing equivalent available. Also, to move with a newborn and all our stuff two days in is quite an inconvenience. Having spoken to the gym staff it seems that the WiFi is often not working. Also, upon checking out, the baggage staff couldn’t locate our bags. This was quite a stress as we had our laptops and baby formula in them. It appeared that they had sent our bags to someone else’s room. The staff didn’t seem too alarmed nor reassuring in the moment. On the positive, the location was good, the food at the pool was good, the lei classes ran by James were excellent and the hotel was well kept. I wouldn’t say the rooms reflected the modernisation of the lobby but on the whole clean and comfortable
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

8/10 Good

Eden

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great facilities and amenities in the hotel. Great and kind Stuff. Rooms are not clean enough as well as the hallways in the hotel. Full there is not enough insulation so everything is very noisy
Stayed 4 nights in Mar 2025

10/10 Excellent

shae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in with Jasmine was very pleasant and professional. Our room is very clean and offered all the amenities we would want like robes and water. they want negative thing I have to say about the property is that you’d like to lay on Waikiki Beach you have to walk down two blocks to the sister hotel to use umbrellas and lounging chairs for the beach. they are complementary, however, which is also plus. A perk is the convenience of many restaurants and activities within walking distance of this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nona, fallon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy rooms. Clean, quiet and beautiful view from our lanai. Housekeeping was fantastic, infinity pool was a treat. The view from the pool , spectacular. Food at the pool and pizza at the restaurant was great. Drip bar was great service. Zero negatives at this resort.
Stayed 7 nights in Mar 2025