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3.8 out of 5

"Great location and wonderful attractions just a walk away. And a stroll across the road to the beach. Everything a visitor would need to make the trip ... " More

By a verified traveller on Thu 20 Feb 2020

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Hotel Description

A luxury stay in Honolulu awaits you at 'Alohilani Resort Waikiki Beach. Within steps you'll find Kuhio Beach Park and Duke Kahanamoku Statue. Highlights at this beach resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy flat-screen TVs with cable channels, and all 839 rooms feature free WiFi, furnished balconies, and coffee/tea makers. Refrigerators, free local calls, and safes are also available.

O Bar is open for breakfast, brunch, lunch, and dinner. Swell Bar is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the fitness center, kids' club, outdoor tennis court, and kids' swimming pool. Business amenities include a 24-hour business center and conference space. Added amenities include free WiFi in public areas, a coffee shop/café, and spa services. Full breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 5-star Waikiki resort include International Market Place and Honolulu Zoo.

Diamond Head View King Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Diamond Head View 2 Queens Club Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View King Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Partial Ocean View Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View 2 Queens Club Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

'Alohilani Resort Waikiki Beach ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for 'Alohilani Resort Waikiki Beach

Everyone (9) Couples (4) Family (4)
4 out of 5
Great location and wonderful attractions just a walk away. And a stroll across the road to the beach. Everything a visitor would need to make the trip to Hawaii a memorable one. Only minor negative was the lack of any 'extras' for guests .. even a bottle of water (and room didn't have a water jug!). Everything comes at a cost, which hasn't always been my experience at highly rated hotels. However still a great stay.

Posted by , from Brisbane on 20 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Guest Services

Aloha Dave, Mahalo for choosing 'Alohilani Resort. We are happy to hear you had a great stay. We greatly value your feedback. It was a pleasure to host you. In the meantime, please feel free to reach out if we can be of any help in planning your next trip to Honolulu! Mahalo nui loa, Guest Services

3 out of 5
Expected better, I wouldn't stay here again. The room was quite old - very different to images. damaged furniture, noisy air con, small bathroom, no room service.

Posted by , from Sydney on 22 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Guest Services

Aloha P.Lara, Mahalo for choosing us. We're very sorry to hear we did not exceed your expectations. Thank you for your feedback about the bathroom, as well as your feedback about the air conditioner. We apologize for the inconveniences you experienced. We've shared your comments with our management team, and we'd also appreciate the opportunity to address your concerns with you directly. We hope to welcome you back again in the future. Mahalo,

2 out of 5
Rooms were small and bathrooms were very small. Great because so close to the beach.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Guest Services

Aloha, Mahalo for choosing us and for taking the time to leave a review. We're glad you liked our great location near the beach. We also appreciate your feedback about our rooms and bathrooms. We apologize for the inconveniences you experienced. We've shared your comments with our management team, and we'd appreciate the opportunity to address your concerns with you directly. Please accept our apologies, and we look forward to the opportunity to host you again. Mahalo,

5 out of 5
Had a lovely 10 days at the Alohilani!! Staff were very friendly, and hotel was truely lovely!

Posted by on 8 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Guest Services

Aloha, Thanks for staying at 'Alohilani. We value your feedback about our friendly staff. It was a pleasure to host you. We look forward to welcoming you back. Mahalo nui loa, Guest Services

1 out of 5

Posted by on 30 Sep. 2019

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4 out of 5

Posted by on 26 Sep. 2019

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1 out of 5
This property was very underwhelming and the photos are completely misleading. We found a poo stain on the quilt and a water leak in the cupboard. We asked to move to a different room but the hotel didn't update us. We packed up all our stuff but weren't moved into the new room until late the following night. There is also only one person working the concierge/bell desk in the early morning so everyone flying out has to wait for that one person to get their luggage and get their car. Overall, it ruined our stay in Honolulu.

Posted by , from Australia on 31 Jul. 2019

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4 out of 5

Posted by on 27 Jul. 2019

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Comment from Hotel Management

4 Aug. 2019 by Guest Services

Aloha, Mahalo for choosing 'Alohilani for your recent stay. We appreciate the rating and look forward to welcoming you back again. Mahalo nui loa,

5 out of 5
Really clean and great pool area and restaurants . In centre of Waikiki . Helpful staff but slow lifts and lines at times to get to check in reception . Air conditioning very noisy in room

Posted by on 25 Jul. 2019

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1 out of 5
The property is a renovation of an older property. The soundproofing between rooms is totally inadequate. The property is misrepresented as a totally new and latest hotel in Waikiki. It certainly isn't as the advertising suggests.

Posted by on 3 Mar. 2019

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About the 'Alohilani Resort Waikiki Beach

Location 2490 Kalakaua Avenue, Honolulu, HI 96815

Property Features

'Alohilani Resort Waikiki Beach offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A children's pool, a rooftop terrace, and spa services are also featured at the luxury 'Alohilani Resort Waikiki Beach. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of 'Alohilani Resort Waikiki Beach was completed in May 2018. This 5-star Honolulu resort is smoke free.

  • 839 guestrooms or units
  • 38 levels
  • 2 buildings
  • 2 dining venues
  • 792 sq m of conference space
  • Built in 1971
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (16 km / 9.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Private balcony (furnished)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 10:30 AM.

Kai Coffee - Onsite coffee shop.

O Bar - This lobby lounge serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Swell Bar - Overlooking the pool, this bar serves lunch and dinner. Happy hour is offered. Open daily.

Momosan - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Morimoto Asia - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property collects an hourly fee for late check-out.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-114-954-4448-01. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - TA-114-954-4448-01
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Tourism fee: USD 5 per accommodation, per stay
  • Resort fee: USD 51.73 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 for adults, USD 12 and USD 20 for children (approximately)
  • Self parking fee: USD 40 per day (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Pacific Hotel
  • Pacific Beach Honolulu
  • Alohilani Resort
  • Pacific Beach Hotel Honolulu
  • Pacific Beach
  • Hotel Pacific Beach
  • Pacific Beach Hotel At Waikiki
  • Pacific Beach Hotel Hawaii/Honolulu
  • Alohilani Waikiki Beach
  • Alohilani
  • Alohilani Resort Waikiki Beach
  • Pacific Beach Hotel
  • 'alohilani Waikiki Honolulu
  • 'Alohilani Resort Waikiki Beach Resort
  • 'Alohilani Resort Waikiki Beach Honolulu
  • 'Alohilani Resort Waikiki Beach Resort Honolulu

You should know

  • Pool access available from 8 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.