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3.9 out of 5

"In Close proximity to everything, clean , friendly staff and reasonably priced " More

By a verified traveller on Sat 16 Nov 2019

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Hotel Description

Aqua Palms Waikiki places you in the center of Honolulu, within just a 15-minute stroll of popular places like Hawaii Convention Center and Royal Hawaiian Center. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a rooftop terrace.

You can enjoy LCD TVs with DVD players, and all 262 rooms feature lanais, WiFi, and coffee/tea makers. Refrigerators and microwaves make in-room dining convenient. Nice touches to enhance your stay include free toiletries and pillowtop beds. Free local calls, video-game consoles, and safes are also available. Housekeeping is available on request.

The restaurant, IHOP, is open for breakfast, brunch, lunch, and dinner. Added amenities include free WiFi in public areas, a fitness center, and coffee/tea in a common area. There's also the convenience of self parking.

Attractions within a 15-minute walk of this Waikiki hotel include Waikiki Beach Walk and Magic Island.

Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$180* Per night/room 1 Nov. - 2 Nov.

Luxury Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Aqua View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Aqua View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Aqua Palms Waikiki ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aqua Palms Waikiki

Everyone (9) Couples (1) Family (1)
4 out of 5
In Close proximity to everything, clean , friendly staff and reasonably priced

Posted by on 16 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Front Desk

Thank you for your review we are happy to hear you have enjoyed your stay! Mahalo!

5 out of 5
We loved the staff, very helpful. Loved the free towels. There was a free shuttle we used a couole of times to get to Ala Moana. Met all our needs. Also, we booked a room with what i thought was one double bed and one fold out couch but got two beds. They also let us check in early from an early flight.

Posted by on 5 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by Guest Services and Team

Thank you for staying with us. We greatly appreciate your feedback. We are delighted to hear that you've enjoyed your time and stay with us. We look forward to your next visit. Mahalo!

4 out of 5
Room was clean and quiet. Location was ideal and easy to walk to restaurants and the beach. We also liked the pool, very family friendly

Posted by on 18 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Guest Service & Team

Thank you for staying with us. We appreciate your review. We are delighted to hear that you've enjoyed your time and stay. We look forward to your next visit. Mahalo!

5 out of 5
Lovely motel, close to Ala moana shopping centre. Close to beach restuarants. The free shuttle they offer is great.

Posted by , from Shelly beach nsw on 16 Sep. 2018

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Comment from Hotel Management

16 Sep. 2018 by Christian

Aloha, Thank you for staying with us, We greatly appreciate your comments. We look forward to see again on your next visit. Mahalo, Christian

4 out of 5
Good hotel close to shopping and beach. I was allowed to check in before 3:00 pm if my room was ready.

Posted by on 3 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by Aqua Palms Staff

Aloha, Thank you so much for staying with us and providing your feedback. We hope you enjoy your stay and please let us know if you need any further info during your stay. Mahalo nui loa,

4 out of 5

Ideal for a Quick Stay

Had no problems with this Hotel but I wouldn't stay any longer than a couple of days personally. It was pleasing and certainly price was right in comparison to other nearby. Again these resort fees get me down and are of no value but compulsory. Needs to be better explained when booking. Room was comfortable. Only stayed one night and it was good value but would have been excellent without the resort fee!

Posted by , from Ipswich Australa on 27 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by Venus W.

Thank you for staying with us. We appreciate your review. Mahalo!

3 out of 5
It is a basic hotel but well located by the waikiki strip and if all you are using it for is a bed to sleep it is ideal for that. Bed was comfortable but everything else tired and basic.

Posted by on 30 Mar. 2018

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Comment from Hotel Management

31 Mar. 2018 by Guest Services & Team

Thank you for staying with us. We appreciate your feedback. Mahalo!

4 out of 5

Nice location.easy access to everything.

Had a nice time using this hotel and will definitely come back.

Posted by on 11 Feb. 2018

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Comment from Hotel Management

11 Feb. 2018 by Guest Services & Team

Thank you for staying with us at the Aqua Palms Waikiki. We greatly appreciate your feedback. We are happy to know that you had a great time with us and look forward to seeing you on your next visit. Mahalo!

3 out of 5

Adequate For $, Not Flash

Pros: At the time of my booking, Aqua Palms was my most economical & best rated booking option in Honolulu. It's in a great Waikiki location.
Cons: The rooms are small and seem even smaller as they are packed with too much furniture. Foam pillows should be replaced. BAthrooms are tired.
Location: Good Waikiki location -- access to beach and shopping center...
I resent paying an extra $25 a day facilities usage fee when I literally came and went to sleep for 2 nights. I was out from 7am to 10pm both days. So, what was that $25 a day extra charge for? in my case? The bath and shower are adequate,but circa the 60's.Once more, if price/value is your hotel selection criteria, this may be the best for the hotel night fee -- EXCEPT for that EXTRA $25 dollar a day...RIP off that is or my visit; I did NOT use ANY facilities except the elevators, and I should not be charged for that.

Posted by , from San Francisco on 4 Feb. 2018

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Comment from Hotel Management

7 Feb. 2018 by Guest Services & Team

Aloha, Thank you for staying with us at the Aqua Palms Waikiki. We greatly appreciate your feedback for it helps us to improve and provide better service to our guests. We apologize for the inconveniences that you've encountered during your stay with us. We will be sharing your review with our management department. The $25 amenity fee is a fee that is notated when making the reservation. If you have any questions, please feel free to contact us. Mahalo!

3 out of 5
Good value for money. Good service. Convenient location. Walking distance to Ala Moana shopping and Waikiki beach.

Posted by on 8 Jan. 2018

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Comment from Hotel Management

9 Jan. 2018 by Aqua Palms Staff

Aloha, Thank you for staying with us and providing your feedback! We truly appreciate your patronage and hope to see you again in the near future! Mahalo nui loa

Property Features

There's a restaurant on site. Public spaces have free WiFi. Aqua Palms Waikiki offers its guests an outdoor pool and a fitness center. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at Aqua Palms Waikiki. For a fee, parking is available. This Honolulu hotel is smoke free.

  • 262 guestrooms or units
  • 12 levels
  • Dining venue
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (13.9 km / 8.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aqua Palms Waikiki offers 262 accommodations with DVD players and laptop-compatible safes. Rooms open to lanais. Beds feature pillowtop mattresses. 42-inch LCD televisions come with video-game consoles. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Honolulu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Private lanai
  • Pillowtop beds
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

IHOP - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-186-276-2496-01. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • State tax ID - TA-186-276-2496-01
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Self parking fee: USD 28 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Palms
  • Aqua Palms Hotel
  • Aqua Palms Hotel Waikiki
  • Aqua Palms Waikiki
  • Aqua Waikiki Palms
  • Palms Waikiki
  • Waikiki Aqua Palms
  • Waikiki Palms
  • Aqua Palms Honolulu
  • Aqua Palms Spa Honolulu
  • Aqua Palms Waikiki Hawaii/Honolulu
  • Aqua Palms Waikiki Hotel Honolulu
  • Aqua Palms Waikiki Hotel
  • Aqua Palms Waikiki Hotel
  • Aqua Palms Waikiki Honolulu
  • Aqua Palms Waikiki Hotel Honolulu

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.