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Hotel Description

A family-friendly stay in Honolulu awaits you at Sheraton Waikiki. Within steps you'll find popular attractions like Waikiki Beach and Royal Hawaiian Center. Highlights at this beach hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

All 1636 rooms feature LCD TVs with satellite channels, and you can enjoy lanais, WiFi, and coffee/tea makers. Pillowtop beds and down comforters welcome you to a good night's rest, and other nice touches include designer toiletries. Free newspapers, free local calls, and in-room massages are also available.

A relaxing visit to Spa Khakara can include deep-tissue massages and hot stone massages along with body scrubs, facials, and aromatherapy. The restaurant, RumFire, serves Asian cuisine and is open for lunch and dinner. Edge of Waikiki is the hotel's own cocktail bar. Enjoy the 24-hour fitness center, kids' swimming pool, waterslide, and pool cabanas. 26400 square feet (2453 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Waikiki hotel include Waikiki Beach Walk and International Market Place.

Deluxe Room, 1 King Bed, Oceanfront (Renovated Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Oceanfront (Renovated Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View (Renovated Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, Multiple Beds, Oceanfront (Larger Guest Room, Renovated)

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Club Suite, Business Lounge Access, Oceanfront (Malia, Renovated Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, Business Lounge Access, Oceanfront (Renovated Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Waikiki ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Waikiki

Everyone (7) Couples (1) Family (3)
4 out of 5
Great location, awesome adults pool. Resort fee is very expensive

Posted by on 4 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Manager

Aloha Valued Guest, Thank you for choosing to stay at the Sheraton Waikiki and for posting a review. We are delighted to have exceeded your expectations. Our superior location is great for all our wonderful area has to offer. We hope you join us again to enjoy our wonderful resort. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5 out of 5
I was a bit worried after reading reviews around the refurbishment going here but even though we were on a floor that was undergoing refurbishment (half the floor was boarded off), it didn’t cause us any problems at all - in fact, we didn’t even notice anything to do with it (other than the hoardings). Our room looked to have been refurbished and it was excellent (as was the view). This place is centrally located and an easy walk to both Waikiki beach and shopping/dining of all levels. Staff were all friendly and helpful. Would stay here again without a doubt.

Posted by , from NZ on 6 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Manager

Aloha G, Thank you for your kind remarks regarding your time with us. We are pleased to know that from the moment you arrived, we were able to provide you with an exceptional stay and that our revitalization project did not affect your stay! We are thrilled knowing you plan to return. All of us here at Sheraton Waikiki look forward to your next visit. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2 out of 5
Nowhere near enough room by the pool, paid a lot of money to sit on the ground. Rooms where tiny

Posted by on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Mari K.

Aloha Guest, Thank you for choosing to stay at the Sheraton Waikiki and providing your honest feedback. We hope you will accept our sincerest apologies for the overcrowding at the pool and any inconveniences it may have caused you during your stay. We are grateful for your business and your feedback, and we will take measures to ensure we do better going forward. We do hope you will consider staying with us again whenever your travels bring you this way. Mahalo, Mari K. Guest Experience Team

2 out of 5
Great spot, but due to a workers strike it effected our experience

Posted by , from Australia on 14 Oct. 2018

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Comment from Hotel Management

15 Oct. 2018 by Mari K.

Aloha Shane, Thanks for taking the time to provide us with your feedback. We sincerely apologize that we weren't able to provide you with the excellent stay you deserve due to the labor disruption. We hope that we may have the opportunity to better your stay should your travel plans bring you back again to Waikiki. Mahalo.

5 out of 5

Family friendly hotel

Pros: Kid friendly pool area, infinity pool, malasadas at the Lawson store in the lobby
Location: Spot on location, has it's own private beach front access, even though it is in the middle of Waikiki it still has a resort feel because of its setup
We returned to the Sheraton Waikiki this year, this time as a young family of 3. You get to appreciate the family friendly atmosphere of this hotel. Excellent kid-friendly pool and ammenities, can't go wrong. We got an oceanview room, a bit small at 26 sq metres but definitely worth the view waking up to every morning. Room was tidy as can be expected if you're paying this much for a room! The turn down service was inconsistent, coffee and cups not always replenished, toilet ammenities as well. As with all hotels in Waikiki there is a resort fee. One tip - make use of as much of what is included in the resort fee. We used the free wi-fi in the hotel and room, AT&T mi-fi, complimentary photo shoot, free coffee, free use of GoPro, etc.

Posted by on 11 Aug. 2018

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5 out of 5

Perfect location close to the beach and shops

Would definitely stay at the Sheraton Waikiki again. Great staff alsways willing to help. The pool and bar facilities cater for families and couples. Having direct access to the beach was a bonus.

Posted by , from Sydney on 24 Jul. 2018

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5 out of 5
Stayed to a week with my 3 kids and they had a blast. The pool was great especially with its slide. Location is brilliant - close to great shopping and food. And the infinity pool gave me a chance to have some grown up time too. Room was fantastic. Beds ultra comfy. And he view was spectacular

Posted by , from sydney, Australia on 1 May 2018

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4 out of 5

Great location

Fantastic beachfront location. Lounge was worth the extra money

Posted by on 21 Feb. 2018

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4 out of 5

Great Location and views for a Waikiki stay

Pros: Location
Cons: Decor could use some modernization. It looked quite dated.
Location: Hotel pools and nearby beach for swimming. Transport and all other amenities right outside the hotel.
Our family of 5 were very happy with the room we had allocated after our initial room was not ready. The hotel staff were wonderful and very helpful, from check in through to the house staff. The hotel has an excellent location, right in the middle of the main part of the beach. The choice of restaurants and the two pools were also excellent. Only concern was the overall age of the place and this was evident in one of the balconies we had that looked and felt unstable. Otherwise a great place to stay.

Posted by , from Sydney, Australia on 25 Jan. 2018

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5 out of 5

Right on the beach!

Perfect location right on the beach and close to all the shops and restaurants. Hotel staff were extremely friendly. We loved our stay and will stay here again next time we are in Hawaii

Posted by , from sydney australia on 17 Jan. 2018

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Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Waikiki you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. For a fee, parking is available. This 4-star Honolulu hotel is smoke free.

  • 1636 guestrooms or units
  • 3 dining venues
  • 2 bars by the pool
  • 26400 sq ft of conference space
  • 2453 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (15.5 km / 9.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Waikiki offers 1636 accommodations with safes and complimentary newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Honolulu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

  • Private lanai
  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

RumFire - This beachfront restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Edge of Waikiki - This cocktail bar is located by the pool and specializes in Asian cuisine. Open daily.

Kai Market - Overlooking the ocean and pool, this restaurant serves breakfast and dinner. Open daily.

Hapas Pizza - Onsite restaurant. Open daily.

Honolulu Coffee Company - Onsite coffee shop. Open daily.

Spa Services

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Minimum age to access spa is 12
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests are requested to provide their estimated arrival details in advance.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is GE/TA-069-973-6064-01. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available.The property affirms that it follows sanitization practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - GE/TA-069-973-6064-01
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.39 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 16.00 per person (one-way)
  • Airport shuttle fee per child: USD 16.00 (one-way)
  • Self parking fee: USD 35.00 per day
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel Waikiki
  • Sheraton Waikiki
  • Waikiki Sheraton
  • Honolulu Sheraton
  • Sheraton Honolulu
  • Sheraton Hotel Honolulu
  • Sheraton Waikiki Hawaii/Honolulu
  • Sheraton Waikiki Honolulu
  • Sheraton Waikiki Hotel Honolulu
  • Sheraton Waikiki Hotel
  • Sheraton
  • Sheraton Waikiki Hotel
  • Sheraton Waikiki Honolulu
  • Sheraton Waikiki Hotel Honolulu

You should know

  • Sheraton Waikiki offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.