Sheraton Waikiki Deals & Reviews (Honolulu, USA) | Wotif

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Honolulu • 1 Room

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United States of America
Hawaii
Honolulu Hotels
Sheraton Waikiki, Honolulu, current page

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3.7 out of 5

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See all 3 wotif Reviews

"Great location, awesome adults pool. Resort fee is very expensive " More

By a verified traveller on Tue 04 Feb 2020

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Hotel Description

A family-friendly stay in Honolulu awaits you at Sheraton Waikiki. Within steps you'll find Waikiki Beach and Royal Hawaiian Center. Highlights at this beach hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

All 1636 rooms feature LCD TVs with satellite channels, and you can enjoy lanais, WiFi, and coffee/tea makers. Pillowtop beds and down comforters welcome you to a good night's rest, and other nice touches include designer toiletries. Free newspapers, free local calls, and safes are also available.

A relaxing visit to Spa Khakara can include deep-tissue massages and hot stone massages along with body scrubs, facials, and aromatherapy. The restaurant, RumFire, serves Asian cuisine and is open for lunch and dinner. Edge of Waikiki is the hotel's own cocktail bar. Enjoy the 24-hour gym, kids' swimming pool, waterslide, and pool cabanas. 26400 square feet (2453 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 4-star Waikiki hotel include Waikiki Beach Walk and International Market Place.

City Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

AU$393* Per night/room 27 Oct. - 28 Oct.

Deluxe Room, 1 King Bed, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, Multiple Beds, Non Smoking, Oceanfront

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking (Malia)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Double Bed, Non Smoking, Oceanfront

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Oceanfront (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, Oceanfront (Kai)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Non Smoking, Oceanfront (Ohana)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds, Non Smoking, Oceanfront (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

See all rooms (16)

Sheraton Waikiki ratings based on 3 Verified Reviews

Review Summary

3.7 out of 5 3.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 3.5 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Waikiki

4 out of 5

Great location, awesome adults pool. Resort fee is very expensive

Posted by a verified traveller on 4 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Manager

Aloha Valued Guest, Thank you for choosing to stay at the Sheraton Waikiki and for posting a review. We are delighted to have exceeded your expectations. Our superior location is great for all our wonderful area has to offer. We hope you join us again to enjoy our wonderful resort. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5 out of 5

I was a bit worried after reading reviews around the refurbishment going here but even though we were on a floor that was undergoing refurbishment (half the floor was boarded off), it didn’t cause us any problems at all - in fact, we didn’t even notice anything to do with it (other than the hoardings). Our room looked to have been refurbished and it was excellent (as was the view). This place is centrally located and an easy walk to both Waikiki beach and shopping/dining of all levels. Staff were all friendly and helpful. Would stay here again without a doubt.

Posted by G, from NZ on 6 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Manager

Aloha G, Thank you for your kind remarks regarding your time with us. We are pleased to know that from the moment you arrived, we were able to provide you with an exceptional stay and that our revitalization project did not affect your stay! We are thrilled knowing you plan to return. All of us here at Sheraton Waikiki look forward to your next visit. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2 out of 5

Nowhere near enough room by the pool, paid a lot of money to sit on the ground. Rooms where tiny

Posted by a verified traveller on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Mari K.

Aloha Guest, Thank you for choosing to stay at the Sheraton Waikiki and providing your honest feedback. We hope you will accept our sincerest apologies for the overcrowding at the pool and any inconveniences it may have caused you during your stay. We are grateful for your business and your feedback, and we will take measures to ensure we do better going forward. We do hope you will consider staying with us again whenever your travels bring you this way. Mahalo, Mari K. Guest Experience Team

About the Sheraton Waikiki

Location 2255 Kalakaua Ave, Honolulu, HI 96815

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Waikiki you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. For a fee, parking is available. This 4-star Honolulu hotel is smoke free.

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Waikiki offers 1636 accommodations with safes and complimentary newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Private lanai
Pillowtop beds
LCD television
Satellite channels
Premium channels
Movies for purchase
Coffee maker
Hypo-allergenic bedding
Down blanket
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

RumFire - This beachfront restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Edge of Waikiki - This cocktail bar is located by the pool and specializes in Asian cuisine. Open daily.

Kai Market - Overlooking the ocean and pool, this restaurant serves breakfast and dinner. Open daily.

Hapas Pizza - Onsite restaurant. Open daily.

Honolulu Coffee Company - Onsite coffee shop. Open daily.

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 8
Couples treatment rooms
Body scrubs
Aromatherapy treatments
Massages
Minimum age to access spa is 12
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Thai massage
Sports massage

Hotel Policies

Check-in

Check-in time starts at 3 PM
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are requested to provide their estimated arrival details in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for USD 120.0 per day.
Free cribs (infant beds)!

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is GE/TA-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
State tax ID - GE/TA-069-973-6064-01
Staffed front desk
Car not required
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitisation guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Reservation might be required for some facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 48.28 per accommodation, per night

The resort fee includes:

Fitness/yoga classes
Internet access
Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: USD 35.00 per person (approximately)
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Self parking fee: USD 35.00 per day
Valet parking fee: USD 45.00 per day (in/out privileges)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki Hotel
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu

You should know

Pool access available from 8:00 AM to 8:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Frequently asked questions

What is the cancellation policy at Sheraton Waikiki? What cleanliness & hygiene safety measures are there at Sheraton Waikiki? Is parking available at Sheraton Waikiki? Are there any beaches close to Sheraton Waikiki? Is there a spa on site at Sheraton Waikiki? Does Sheraton Waikiki have a pool? Does Sheraton Waikiki have a waterslide? What luxury perks are available at Sheraton Waikiki? What makes Sheraton Waikiki a romantic place to stay? Is Sheraton Waikiki family-friendly? Does Sheraton Waikiki serve breakfast? Is there a free airport shuttle available at Sheraton Waikiki? Is there a bar or restaurant at Sheraton Waikiki? What time are check-in & check-out at Sheraton Waikiki? Are pets allowed at Sheraton Waikiki?

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.