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 Honolulu •1 room
 Honolulu • 1 room
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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5-star property
2365 Kalakaua Avenue, Honolulu, HI 1800 796 370
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4.1 out of 5
Very good!
See all 12 Wotif Reviews

"Best place to stay on the beach Very central and convenient to restaurants and shops " More

By a verified traveller on Wed 07 Aug 2019

Points Of Interest

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Hotel Description

A luxury stay in Honolulu awaits you at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Within steps you'll find popular attractions like Waikiki Beach and International Market Place. Highlights at this beachfront resort include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 791 rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, wired Internet, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include bathrobes and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Video-game consoles, safes, and hair dryers are also available.

A day of pampering at Moana Lani Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Beachhouse at the Moana, is open for dinner. The Beach Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the onsite fitness center, sauna, and pool cabanas. Additionally, you'll find WiFi in public areas, a 24-hour business center, and a coffee shop/café. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4.5-star Waikiki resort include Royal Hawaiian Center and Waikiki Beach Walk.

Diamond City, Guest room, 1 King, City view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View (Historic Banyan)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Diamond Ocean Front, Guest room, 1 King, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, City View (Diamond City)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Everyone (10) Couples (1) Family (1)
5 out of 5
Best place to stay on the beach Very central and convenient to restaurants and shops

Posted by on 7 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. It is a pleasure to hear you had thoroughly enjoyed your stay. From our central and oceanfront Waikiki location to the strolls taken through our banyan courtyard, may the Moana memories of your stay be fondly remembered until your next stay. Mahalo, Karen W. Guest Experience Team

5 out of 5
The best hotel in Waikiki :) My wife and I loved our stay at the Surfrider. The staff was so accommodating, the restaurant has delicious food, walking out to the beach is so nice, it's in the center of town, and a tremendous thank you to the valet team that went out of their way to help us get our car quickly before our flight. Thank you, we will be back again next year!!

Posted by on 5 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Guest Experience Team

Aloha, It is an absolute pleasure to hear you and your wife had thoroughly enjoyed your stay with us at the Moana Surfrider, A Westin Resort & Spa. We hope the memories of your stay with us from our team, walks on Waikiki Beach and the delicious foods from the veranda and beachhouse will be fondly remembered until your next stay. Mahalo, Karen W. Guest Experience Team

5 out of 5
Fantastic hotel, would definitely stay again. Staff were amazingly friendly and helpful, especially Keith and Samson on check-in who were very accommodating. Club access was extremely good value and would recommend for families as you save a lot on food costs. Location was perfect for the beach and shopping. Will be back for sure!

Posted by , from Australia on 7 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Guest Experience Team

Aloha Carolyn, Mahalo for your kind comments. It is delightful to hear that your personal encounters with Keith and Samson were memorable. At the Moana, our associates take pride in continuing the traditions of providing unique Hawaiian hospitality for our guests. It is their passion to personalize experiences, exceed expectations, and share the aloha spirit and beauty of our island. It is so special that you feel inspired to share your experience with others – that really is the true meaning of aloha. May the Moana Memories you have made with us be fondly remembered. We await your return to the Moana for more moments of wellness and rejuvenation. Mahalo, Karen W. Guest Experience Team

4 out of 5
Great location. Very clean rooms. Love the history of the hotel.

Posted by on 18 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Guest Experience Team

Aloha Lisa, Mahalo for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. Thank you also for taking the time to share your experience. I am delighted to hear you had enjoyed your stay. Since the Moana's opening in 1901 we are proud to blend the Moana's historic charm with modern amenities and services so our guests can unwind, relax and rejuvenate. We hope the memories created during your stay will be fondly remembered. Mahalo, Karen W. Guest Experience Team

4 out of 5
Was great except for the Strike...they did their best under tough conditions

Posted by , from SYDNEY on 1 Nov. 2018

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Comment from Hotel Management

19 Nov. 2018 by Guest Experience Team

Aloha Greg, Mahalo for staying with us at the Moana. We would like to thank you for your patience and understanding during your stay with us with the ongoing labor disruption. We do hope to welcome you back in the future to provide you with the true Moana experience for a renewing and relaxing stay. Me Ke Aloha Pumehana (with warm aloha), Karen W. Guest Experience Team

2 out of 5
Arrived to a stunning hotel in an amazing location to find staff on strike, noisy protestors directly outside & 80% of services unavailable (no heads up given prior to arriving either?). Very little was done to apologise or compensate. No housekeeping meant going to line up & ask for loo paper etc at reception. Garbage was overflowing in the common areas and we ate a revolting breakfast off plastic plates one morning. I don’t think we’d ever stay again, I’m sure it’s good when everything working correctly. Who knows?! Just bad luck & not enough care shown from hotel management. Awful situation...

Posted by , from Sydney on 17 Oct. 2018

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Comment from Hotel Management

19 Oct. 2018 by Guest Experience Team

Aloha Jaz, Mahalo for staying with us at the Moana Surfrider, the First Lady of Waikiki. We are truly sorry for the inconvenience that the labor disruption may have caused in allowing us to provide you with the outstanding services that you deserve as our guest. We do hope to have another opportunity in the future to provide you with the best impression of our property, should your travel plans return you to Waikiki. Me Ke Aloha Pumehana (with warm aloha), Karen W. Guest Experience Team

5 out of 5

Posted by on 3 Aug. 2018

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4 out of 5
Location is amazing. Beautiful old hotel. You can feel the history as you walk through. Room was really small though and the pool is pretty bad but didn’t matter too much because you are right on the beach.

Posted by , from Melbourne, Aust on 10 Apr. 2018

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5 out of 5

Elegant beachside hotel

Pros: Location, character, history, beachfront, services, staff.
We stayed in the Banyan wing and absolutely loved the elegance and history of the building. Such a wonderful change from all the high-rise nonsense in Waikiki.

Posted by , from Melbourne, Australia on 10 Jan. 2018

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1 out of 5

Over crowded

Noisy small room can’t use pool everything was waiting in line pool beach full worst hotel ever

Posted by , from sydney Australia on 3 Jan. 2018

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About the Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Location 2365 Kalakaua Avenue, Honolulu, HI 96815

Property Features

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. There are 7 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Honolulu resort.

  • 791 guestrooms or units
  • 21 levels
  • 3 buildings
  • 2 dining venues
  • Built in 1901
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (15.8 km / 9.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Honolulu resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Beachhouse at the Moana - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Veranda at the Beachhouse - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Surfrider Cafe - This café serves light fare only. Open daily.

The Beach Bar - This beachfront bar serves light fare only. Open daily.

Vintage 1901 - This piano bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Policies

Guests booked in Penthouse (Ocean), Suite, or Club room categories include access to the Beach Club Lounge for a maximum of 2 adults and 2 children age 12 and younger per room. Fees apply for additional registered adult and/or child. Children age 5 and younger are complimentary with a paid adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is GE-069-973-6064-01. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available.The property affirms that it follows sanitization practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - GE-069-973-6064-01
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 48.29 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 37 for adults and USD 37 for children (approximately)
  • Fee for in-room wireless Internet: USD 14 per day (rates may vary)
  • Fee for in-room wired Internet: USD 31.41 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 31.41 per day (rates may vary)
  • Airport shuttle fee: USD 16.00 per person (one way)
  • Self parking fee: USD 35.00 per day
  • Valet parking fee: USD 45.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moana
  • Moana Surfrider
  • Moana Surfrider Westin
  • Moana Surfrider Westin Honolulu
  • Moana Surfrider Westin Waikiki Beach
  • Moana Surfrider Westin Resort Honolulu
  • Surfrider
  • Surfrider Moana
  • Moana Surfrider Westin Resort Waikiki Beach
  • Moana Surfrider, a Westin Hotel Honolulu
  • Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
  • Moana Surfrider, a Westin Resort And Spa
  • Westin Honolulu
  • Moana Surfrider Westin Resort
  • a Westin Resort And Spa
  • Honolulu Westin
  • Westin Moana Surfrider
  • a Westin Hotel Honolulu
  • Moana Surfrider Westin Resort
  • Westin Honolulu
  • Moana Surfrider
  • A Westin Resort & Spa
  • Waikiki Beach Hawaii/Honolulu
  • Moana Surfrider A Westin Resort Spa Waikiki Beach
  • Moana Surfrider A Westin Resort Spa
  • Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
  • Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.