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4.1 out of 5

"It's very noisy as it's right under the freeway. Beds are a bit "tired". But it's close to airport and staff are friendly. " More

By a verified traveller on Sun 27 Oct 2019

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Hotel Description

At Best Western The Plaza Hotel you'll be 4.6 km (2.9 mi) from Honolulu Harbor and 1.9 km (1.2 mi) from Navy Marine Golf Course. Highlights at this hotel include a restaurant and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 274 rooms, and you can enjoy free wired Internet, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators and microwaves. Additionally, free local calls, hair dryers, and irons/ironing boards are available.

Enjoy the fitness center and pool loungers. 2590 square feet (241 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Attractions within a 10-minute drive of this Western Honolulu hotel include Pearl Harbor Visitor Center and Aloha Stadium.

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Refrigerator & Microwave, City View (High Floor Harbor View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western The Plaza Hotel ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western The Plaza Hotel

Everyone (10) Couples (3)
3 out of 5
It's very noisy as it's right under the freeway. Beds are a bit "tired". But it's close to airport and staff are friendly.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Tony

Aloha, Thank you for choosing to stay with us and for taking the time to provide us with valuable feedback on your stay. Mahalo, Guest Services

4 out of 5
Easy access to airport and restaurants around the motel site

Posted by on 27 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Chris Miles

Mahalo for your Feedback

5 out of 5
Free shuttle bus to airport. Airport close by. Good breakfast.

Posted by on 8 May 2019

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Comment from Hotel Management

8 May 2019 by GSM

Thank you for staying with us! We appreciate your feedback.

4 out of 5
All good, good service, friendly and pleasant staff.

Posted by on 24 Feb. 2019

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Comment from Hotel Management

31 Mar. 2019 by Chris

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5

Posted by on 4 Feb. 2019

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Comment from Hotel Management

30 Apr. 2019 by Chris Miles

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Great service and friendliness and shuttle bus was very important.

Posted by , from Wollongong Australia on 14 Nov. 2018

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Comment from Hotel Management

16 Nov. 2018 by Ellen Isidro, Sales and Marketing

Aloha Cass, Mahalo for staying at Best Western The Plaza Hotel. We appreciate your time to leave us feedback and are glad your found friendly service and convenience in our complimentary airport shuttle. We hope you enjoyed your stay with us. Please visit us again. Mahalo!

1 out of 5
The air conditioner was so ridiculously noisey, it was impossible to sleep, which is all we needed to do, on a stopover between 2 flights. I will never stay here again, despite the hotel being O.K. in all other respects. The free shuttle service is good.

Posted by , from Australia on 28 Sep. 2018

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Comment from Hotel Management

2 Oct. 2018 by Ellen Isidro, Sales and Marketing

Aloha Diana. Mahalo for staying at Best Western The Plaza Hotel. We appreciate your time to leave us feedback and glad you found our complimentary shuttle service convenient. We will look into your concern for improvement and we hope you will give us an opportunity to host you again. Mahalo!

4 out of 5
Convenient walk to the airport car rental return.

Posted by , from Melbourne on 26 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by Brent

Aloha Anna, Thank you for staying at Best Western The Plaza Hotel! We hope you enjoyed your stay and look forward to your return visit. Mahalo, Brent Kitsu Assistant General Manager

5 out of 5
We needed a place to stay overnight close to the airport for a early morning flight. I can only say that after a less than pleasant stay in a 3 star hotel in Hilo that unfortunately was very old, the Best Western was such a welcome experience - clean and comfortable. I highly recommend it. Airport shuttle was a fanatastic bonus.

Posted by , from Sydney, Australia on 22 Jul. 2018

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Comment from Hotel Management

23 Jul. 2018 by Ellen Isidro, Sales and Marketing

Aloha Elle, Mahalo for staying at Best Western The Plaza Hotel and taking the time to leave us feedback of your stay. We're glad you found our property clean and comfortable and our complimentary shuttle service convenient. Please visit us again. Mahalo!

5 out of 5
Checked in late, left early - night staff were so accommodating and friendly.

Posted by on 8 Jun. 2018

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Comment from Hotel Management

12 Jun. 2018 by Ellen Isidro, Sales and Marketing

Aloha and mahalo for staying at Best Western The Plaza Hotel and leaving your feedback. We're glad your stay was accommodating and hope you enjoyed your stay. Please visit us again. Mahalo!

About the Best Western The Plaza Hotel

Location 3253 N Nimitz Hwy, Honolulu, HI 96819

Property Features

Best Western The Plaza Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You'll find a business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2590 square feet (241 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Best Western The Plaza Hotel. Parking is available for a fee. This Honolulu hotel is smoke free.

  • 274 guestrooms or units
  • 12 levels
  • 2590 sq ft of conference space
  • 241 sq m of conference space
  • Dining venue
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (3.1 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western The Plaza Hotel offers 274 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 35-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Best Western The Plaza Hotel has a restaurant serving breakfast and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-207-605-9648-01. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • State tax ID - TA-207-605-9648-01
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Plaza
  • Best Western Plaza
  • Best Western Plaza Honolulu
  • Best Western Plaza Hotel
  • Best Western Plaza Hotel Honolulu
  • Plaza Best Western
  • Plaza Hotel Best Western
  • Best Western Honolulu
  • BEST WESTERN The Plaza Hotel Hawaii/Honolulu
  • Best The Plaza Hotel Honolulu
  • Best Western The Plaza Hotel Hotel
  • Best Western The Plaza Hotel Honolulu
  • Best Western The Plaza Hotel Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.