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Sheraton Princess Kaiulani Waikiki Beach

4.0 star property

Photo gallery for Sheraton Princess Kaiulani Waikiki Beach

Renovated Corner Jr. Suite King, Tower
Beach/ocean view
Premium bedding, down duvets, in-room safe, desk
View from room
Renovated Corner Jr. Suite King, Tower | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AU$465
includes taxes & fees
15 May - 16 May

Explore the area

View map
120 Kaiulani Ave, Honolulu, HI, 96815
  • Place, Waikiki Beach
    ‪2 min walk‬
  • Place, Royal Hawaiian Center
    ‪7 min walk‬
  • Place, Waikiki Beach Walk
    ‪8 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed (No Balcony)

Room, 1 Queen Bed (No Balcony)

Room, 1 Queen Bed (No Balcony)

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (Kaiulani Wing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Kaiulani Wing)

8.0 out of 10
Very good
(149 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Tower

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Tower

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated Standard King Room, Tower (No View)

Premium bedding, down duvets, in-room safe, desk

Renovated Standard King Room, Tower (No View)

  • City view
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool View (Princess Wing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Pool View (Princess Wing)

8.4 out of 10
Very good
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Princess Wing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Pool View (Princess Wing)

8.4 out of 10
Very good
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated Partial Ocean View 2 Double Beds, Tower

Premium bedding, down duvets, in-room safe, desk

Renovated Partial Ocean View 2 Double Beds, Tower

8.2 out of 10
Very good
(37 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Princess Ocean View 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Princess Ocean View 2 Double Beds

9.4 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Princess Ocean View King

Premium bedding, down duvets, in-room safe, desk

Princess Ocean View King

9.4 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated High Ocean View 2 Double Beds, Tower

Premium bedding, down duvets, in-room safe, desk

Renovated High Ocean View 2 Double Beds, Tower

8.2 out of 10
Very good
(12 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated High Ocean View King, Tower

Premium bedding, down duvets, in-room safe, desk

Renovated High Ocean View King, Tower

8.4 out of 10
Very good
(20 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Renovated)

8.0 out of 10
Very good
(46 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Renovated)

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated Partial Ocean View King, Tower

Premium bedding, down duvets, in-room safe, desk

Renovated Partial Ocean View King, Tower

8.6 out of 10
Excellent
(19 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated Ocean View 2 Double Beds, Tower

Premium bedding, down duvets, in-room safe, desk

Renovated Ocean View 2 Double Beds, Tower

9.0 out of 10
Wonderful
(58 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated Ocean View King, Tower

Premium bedding, down duvets, in-room safe, desk

Renovated Ocean View King, Tower

8.2 out of 10
Very good
(52 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated Corner Jr. Suite King, Tower

Renovated Corner Jr. Suite King, Tower | Living area

Renovated Corner Jr. Suite King, Tower

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated Ocean View 2 Double Beds, Tower (Mobility/Hearing, Transfer Shower)

Premium bedding, down duvets, in-room safe, desk

Renovated Ocean View 2 Double Beds, Tower (Mobility/Hearing, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated Pool View 2 Double Beds, Tower

Premium bedding, down duvets, in-room safe, desk

Renovated Pool View 2 Double Beds, Tower

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Renovated Pool View King, Tower

Premium bedding, down duvets, in-room safe, desk

Renovated Pool View King, Tower

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated City View King, Tower (Mobility/Hearing, Tub)

Premium bedding, down duvets, in-room safe, desk

Renovated City View King, Tower (Mobility/Hearing, Tub)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Renovated City View 2 Double Beds, Tower (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Renovated City View 2 Double Beds, Tower (Mobility/Hearing Accessible, Tub)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated Ocean View King, Tower (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, in-room safe, desk

Renovated Ocean View King, Tower (Mobility Accessible, Transfer Shower)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Hilton Hawaiian Village Waikiki Beach Resort

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  • Pool
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4.2 out of 5, Very good, 9,020 reviews
The price is AU$461
includes taxes & fees
20 May - 21 May
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About the area

Honolulu

At Sheraton Princess Kaiulani Waikiki Beach you'll be within just a 10-minute stroll of Waikiki Beach and Royal Hawaiian Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Splash Bar, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, pool cabanas and pool loungers. Other amenities include a 24-hour business centre and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Waikiki hotel include Waikiki Beach Walk and Hawaii Convention Center is within 30 minutes.

What's nearby

  • Waikiki Beach - 2 min walk - 0.2 km
  • International Market Place - 2 min walk - 0.2 km
  • Kuhio Beach - 5 min walk - 0.5 km
  • Royal Hawaiian Center - 7 min walk - 0.6 km
  • Waikiki Beach Walk - 8 min walk - 0.7 km

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 31 min drive

Restaurants

  • ‪Shorefyre International Marketplace - ‬4 min walk
  • ‪Skybox Taphouse - ‬4 min walk
  • ‪Liliha Bakery - ‬4 min walk
  • ‪Honolulu Coffee Company - ‬2 min walk
  • ‪Han No Daidokoro - ‬3 min walk

About this property

Sheraton Princess Kaiulani Waikiki Beach

Sheraton Princess Kaiulani Waikiki Beach offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 14451 square feet (1343 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at Sheraton Princess Kaiulani Waikiki Beach. Parking is available for a fee.

This 4-star Honolulu hotel is smoke free.

  • 1000 guestrooms or units
  • 29 levels
  • 3 buildings
  • 14451 sq ft of conference space
  • 1343 sq. m of conference space
  • Built in 1955
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Princess Kaiulani Waikiki Beach offers 1000 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hyatt Regency Waikiki Beach Resort & Spa
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  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 5,026 reviews
The price is AU$487
includes taxes & fees
16 May - 17 May
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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (USD 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 to 36 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Splash Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,451 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 29 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1955
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is W54801500-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 260220010000

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani
Sheraton® Princess Kaiulani Waikiki Beach Hotel
Sheraton® Princess Kaiulani Waikiki Beach Honolulu
Sheraton® Princess Kaiulani Waikiki Beach Hotel Honolulu

Frequently asked questions

What is the cancellation policy at Sheraton Princess Kaiulani Waikiki Beach?

Sheraton Princess Kaiulani Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Princess Kaiulani Waikiki Beach?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Princess Kaiulani Waikiki Beach on 15 May 2026 start from AU$465, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Princess Kaiulani Waikiki Beach?

Yep, Sheraton Princess Kaiulani Waikiki Beach has a secured covered self car park with in/out privileges for USD 45 per day. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Princess Kaiulani Waikiki Beach?

Yep, Sheraton Princess Kaiulani Waikiki Beach is a short 2-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Does Sheraton Princess Kaiulani Waikiki Beach have a pool?

Yep, and guests love it! Sheraton Princess Kaiulani Waikiki Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What makes Sheraton Princess Kaiulani Waikiki Beach a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Princess Kaiulani Waikiki Beach.

Does Sheraton Princess Kaiulani Waikiki Beach serve breakfast?

You bet, full breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Princess Kaiulani Waikiki Beach?

No, Sheraton Princess Kaiulani Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Princess Kaiulani Waikiki Beach?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Princess Kaiulani Waikiki Beach?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Princess Kaiulani Waikiki Beach?

No, only service animals are allowed.

Is there a golf course on site at Sheraton Princess Kaiulani Waikiki Beach?

There isn't one on site, but Ala Wai Golf Course is a short 19-minute walk away.

Sheraton Princess Kaiulani Waikiki Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 797 out of 1461 reviews
Rating 8 - Good. 383 out of 1461 reviews
Rating 6 - Okay. 180 out of 1461 reviews
Rating 4 - Poor. 64 out of 1461 reviews
Rating 2 - Terrible. 37 out of 1461 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Randall

Liked: Cleanliness
Full time construction outside our room.
Stayed 7 nights in Feb 2026

6/10 Okay

Kerri

Stayed 2 nights in Feb 2026

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
While the Waikiki location is excellent, for a Sheraton/Marriott, the property and rooms are quite dated. For the price, I would not stay there again. Staff and service was fine.
Stayed 1 night in Feb 2026

10/10 Excellent

Alexandra

Stayed 6 nights in Feb 2026

2/10 Terrible

Jiao

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel ever stayed
Stayed 8 nights in Dec 2025

10/10 Excellent

Udochukwu

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Feb 2026

10/10 Excellent

DANIEL, ATHERTON

Stayed 5 nights in Feb 2026

4/10 Poor

John Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
I will detail in the near future, our experience with Expedia, Sheraton and American Airlines.
Stayed 7 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Great room and excellent view ! Central to everything in Waikīkī
Stayed 3 nights in Feb 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
I went to Royal grove Waikīki often friendly staff and flexible check out with deaf affectionate love time I’m so glad keep old history building good neat
Stayed 3 nights in Jan 2026

4/10 Poor

Lalena

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Scammer ! When I arrived they charged me the price that I booked on Expedia but 3 days later I noticed a 350$CA transaction from the hotel ! I asked the front desk they said its the 42$US a day fees for activities, yoga, ukulele lesson … I said sorry but I didnt agree for that ! i didnt fly here for ukulele lesson 😎 They never refund me ! I stopped spending money at the hotel for food and drinks because of it ! My room was in the part that is not renovated very loud noise from the construction building across the street ! I would heard all my neighbor like they are in my room ! The second night my door handle broke I had a panick attack because I could not get out the room ! I used the phone to contact them and they sent guys to come fixed it ! The only positive point about the hotel is the location and the cleaning staff ! The cleaning staff are really nice and they always make sure yoi dont miss anything !
Stayed 8 nights in Jan 2026

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel Great staff.
Stayed 7 nights in Jan 2026

6/10 Okay

Marcelle

Liked: Cleanliness, amenities, property conditions & facilities
Loud, because of the busy street. Service and staff were great!
Stayed 5 nights in Jan 2026

6/10 Okay

Nataliia

Stayed 7 nights in Jan 2026

8/10 Good

Lisa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
It was great just wish the thermometer worked to actually give heat at night And it would be GREAT to have an actual COTTON ROBE... everyone is not able to wear POLYESTER... really cheap of the Sheraton
Stayed 6 nights in Jan 2026

10/10 Excellent

Linda P. Quesada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was amazing!.. courteous, and helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 7 nights in Jan 2026

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are very thin / not quiet
Stayed 7 nights in Jan 2026

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View on the balcon so beautifull. Bravo
Stayed 3 nights in Jan 2026

10/10 Excellent

Despina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and yummy food at the restaurant. Happy hour was great too!
Stayed 5 nights in Jan 2026

10/10 Excellent

Wenjun

Stayed 4 nights in Dec 2025

4/10 Poor

Saissy

Stayed 3 nights in Dec 2025

10/10 Excellent

Caitlin Ashlee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Renovated room was great, very tidy. Staff were all very friendly and helpful. Location was 10/10. Lifts were quick. Activities at the hotel were great, lots to choose from - just remember to book as places are limited. Pool is not heated and mostly quite deep. Balcony / lanai was small and very noisy from the street / aircon outlets below.
Stayed 7 nights in Dec 2025

6/10 Okay

Viorel

Stayed 2 nights in Dec 2025

10/10 Excellent

Karissa Isabelle

Stayed 7 nights in Dec 2025