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4.2 out of 5

"Great location, nice comfortable rooms, lovely pool and outdoor areas. " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

Hilton Garden Inn Waikiki Beach places you in the heart of Honolulu, connected to a shopping center and 0.5 km (0.3 mi) from Royal Hawaiian Center. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 623 rooms feature free WiFi, MP3 docks, and flat-screen TVs. Refrigerators and microwaves make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, free newspapers, safes, and phones are available.

The restaurant, TR Fire Grill, is open for breakfast, lunch, and dinner. Poolside Bar is the hotel's own rooftop bar, serving drinks along with lunch and light fare. A meeting room and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available daily. There's also the convenience of valet parking.

With a stay at this 3.5-star Waikiki hotel, you'll be 2.6 km (1.6 mi) from Ala Moana Center.

Room, 2 Double Beds, Accessible, Partial Ocean View (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Waikiki Beach ratings based on 35 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Waikiki Beach

Everyone (30) Couples (2) Family (2)
4 out of 5
Great location, nice comfortable rooms, lovely pool and outdoor areas.

Posted by on 21 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Guest Relations

Aloha, Mahalo for choosing us. We're happy to hear you liked our great location and lovely pool area. Thank you for the review, we're glad you enjoyed your stay. Mahalo,

4 out of 5
Everything was good, except for the extra resort fees and some other charges over $500 that im still trying to find out what it eas for. Just taken out my bank account without explanation or permission.

Posted by , from Australia on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Guest Relations

Aloha Theresa, Mahalo for choosing to stay with us. We're glad to hear that you enjoyed your stay with us but are very sorry to hear of the inconvenience you experienced. We've shared your comments with our management team, and we would like to to discuss your experience further. Please reach out to us directly with your contact information to discuss your stay. We hope you can give us another chance to host you in the future. Mahalo, Guest Relations

1 out of 5
I made my booking through wotif and charges were collected at the time of booking. I later found that Hilton Garden Inn has made additional charges to my credit card in excess of AUD500 and this remains resolved despite numerous attempts in contacting them. This is in addition to the hotel charges which were settled at the time of check out. Their 1800HILTONS number is not even valid! Worst hotel experience ever and don't trust this hotel group.

Posted by on 29 Jul. 2019

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3 out of 5
The hotel was nice and clean close to everything, however our room was facing the busy street, which 2 nights was very noisy all night did not get any sleep, when I mentioned it to at the front desk, the staff member just brushed it off and said it’s a street too bad

Posted by on 21 Jul. 2019

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2 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Guest Relations

Aloha, Thanks for taking the time to rate us! If there was anything unsatisfactory about your stay, please feel free to let us know so we may improve. Sincerely, Guest Relations

5 out of 5
Nice hotel and close to all shops & the beachfront

Posted by on 19 Jan. 2019

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5 out of 5
Nice hotel, very friendly staff. The room is small but very clean and modern

Posted by , from Australia on 9 Oct. 2018

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4 out of 5
Close to everything, shops, beach, outlets, island tours

Posted by , from australia on 12 Aug. 2018

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4 out of 5

Waikiki Hotel

Pros: Location, Staff and cleaniness
Cons: A little noisy between connecting rooms with noise coming through connecting doors. Might look at some way to improve
Location: Close to coffee shops, shopping, transport, laundry mat and restaurants
Nice location, friendly & helpful staff. Clean rooms and bathrooms. A little noisy between connecting rooms with noise coming through connecting doors.

Posted by on 3 Aug. 2018

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5 out of 5

Fabulous location

Pros: Location, cleanliness and staff
Cons: No resort fee
Location: Centrally located, trolley buses are close by
We booked a standard 2 twin bed room on a low floor but ended up on level 11 which was lovely. The view from the room looked over the car park and the other hotels but we didn’t mind because it was quiet which was my biggest concern with being centrally located. The staff were all fabulous and so friendly, the room was beautifully cleaned each day. We also managed to get an early check in which was a huge bonus for us as we were exhausted from an overnight flight. We stayed at the Hilton Waikiki Beach last year in a level 22 ocean view room which was great but wanted to be abit more central this time and didn’t regret it. It is across the road from International Market Place and so handy to everything. Kona coffee shop across the road does amazing coffee and pastries.

Posted by , from New Zealand on 30 Jun. 2018

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About the Hilton Garden Inn Waikiki Beach

Location 2330 Kuhio Ave, Honolulu, HI 96815

Property Features

Hilton Garden Inn Waikiki Beach offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Waikiki Beach. For a fee, parking is available. A complete renovation of Hilton Garden Inn Waikiki Beach was completed in 2016. This 3.5-star Honolulu hotel is smoke free.

  • 623 guestrooms or units
  • 20 levels
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (15.3 km / 9.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Waikiki Beach offers 623 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

TR Fire Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

HoloHolo Coffee Shop/Mkt - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Poolside Bar - This poolside rooftop bar serves lunch and light fare. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii, including travel between islands, on or before Tuesday, June 30, is required to self-quarantine for 14 days upon arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is W13477998-01.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Tax ID – W13477998-01
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per night
  • Resort fee: USD 29 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Fitness/yoga classes
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.00 and USD 25.00 for adults, USD 12.00 and USD 15.00 for children (approximately)
  • Valet parking fee: USD 45 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hilton Garden Inn Waikiki Beach Hotel
  • Hotel Hilton Garden Inn Waikiki Beach Honolulu
  • Honolulu Hilton Garden Inn Waikiki Beach Hotel
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  • Hilton Garden Inn Waikiki Beach Honolulu
  • OHANA Waikiki West
  • Hilton Garden Inn Hotel
  • Hilton Garden Inn
  • Hilton Garden Waikiki Beach
  • Hilton Garden Waikiki Honolulu
  • Hilton Garden Inn Waikiki Beach Hotel
  • Hilton Garden Inn Waikiki Beach Honolulu
  • Hilton Garden Inn Waikiki Beach Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.