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Renaissance Honolulu Hotel & Spa

Property class: 4.5

Photo gallery for Renaissance Honolulu Hotel & Spa

A modern hotel with a rooftop pool, lounge chairs, and a view of surrounding high-rise buildings.
Property video
View from property
A bar area with wooden bar stools, a counter with shelves of bottles, and blue cushioned seating.
A modern living room with a sofa, armchair, and coffee table, a bar area, and large windows with a city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$421
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
1390 Kapiolani Boulevard, Honolulu, HI, 96814
  • Place, Ala Moana Center
    ‪1 min walk‬
  • Place, Hawaii Convention Center
    ‪10 min walk‬
  • Place, Ala Moana Beach Park
    ‪14 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪14 min drive‬

Room options

View all photos for Grand Studio Suite, 1 King Bed, Ocean View (Residence)

A hotel room with a large bed, a TV, a desk, a chair, and a view of the ocean.

Grand Studio Suite, 1 King Bed, Ocean View (Residence)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View, 1 Bedroom Suite

A hotel room with a large window offering a city view, a bed with a patterned headboard, and a small table.

Panoramic View, 1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City View Room, 1 King

A hotel room with a large bed, a small round table, a blue chair, a nightstand, a lamp, and a large wall mural.

City View Room, 1 King

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Room, 1 King Bed

A hotel room with a large bed, a TV, a desk, a chair, and a view of the city and ocean.

Ocean View Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Ocean View (Residence)

A hotel room with a large bed, a TV, a desk, a chair, and a view of the ocean.

Deluxe Studio Suite, 1 King Bed, Ocean View (Residence)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Ocean View (Residence)

A hotel room with two beds, a dining area, and a large window offering a city view.

Studio Suite, 2 Queen Beds, Ocean View (Residence)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Partial Ocean View (Residence)

A hotel room with a large window offering a city view, a bed with a patterned headboard, and a small table.

Studio Suite, 1 King Bed, Partial Ocean View (Residence)

7.6 out of 10
Good
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Partial Ocean View

A modern kitchen with a built-in oven and dishwasher, a coffee maker, and a view of the city and ocean.

Studio Suite, 2 Queen Beds, Partial Ocean View

9.0 out of 10
Wonderful
(17 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Ocean View Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

Partial Ocean View Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for City View, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

City View, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View, 1 Bedroom Suite

A modern hotel room with a city view, a flat-screen TV, a sofa, a dining table, and a chair.

Mountain View, 1 Bedroom Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View, 1 Bedroom Residential Suite, Kitchen

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a city view through large windows.

Mountain View, 1 Bedroom Residential Suite, Kitchen

  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View, 1 Bedroom Residential Suite, Kitchen

Room

Ocean View, 1 Bedroom Residential Suite, Kitchen

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Partial Ocean View, 1 Bedroom Residential Suite, Kitchen

A hotel room with a large window offering a view of a cityscape and the ocean.

Partial Ocean View, 1 Bedroom Residential Suite, Kitchen

  • Partial ocean view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for City View, Hearing Accessible Room, 2 Queen Beds

A hotel room with a large bed, a desk, a chair, and a TV. There is a window with a city view.

City View, Hearing Accessible Room, 2 Queen Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic View, 1 Bedroom Residential Suite, Kitchen

A modern hotel room with a large window offering a city view, a kitchenette, a flat-screen TV, a sofa, and a coffee table.

Panoramic View, 1 Bedroom Residential Suite, Kitchen

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Panoramic View, 1 Bedroom Residential Suite, Kitchen

A hotel room with a large bed, a desk, a nightstand, and a view of a cityscape through a large window.

Premier Panoramic View, 1 Bedroom Residential Suite, Kitchen

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Suite, 1 King Bed, City View (Residence)

Room

Studio Suite, 1 King Bed, City View (Residence)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Panoramic View, 1 Bedroom Residential Suite, Kitchen

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a city view through large windows.

Grand Panoramic View, 1 Bedroom Residential Suite, Kitchen

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Alani Penthouse 2 Bedroom Panoramic View Residential Suite, Kitchen

A high-rise building with a parking lot in front, a marina with boats, and a clear blue sky.

Alani Penthouse 2 Bedroom Panoramic View Residential Suite, Kitchen

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Ocean View, Mobility Accessible Room, 1 King Bed

Room

Ocean View, Mobility Accessible Room, 1 King Bed

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View, 1 Bedroom Mobility Accessible Suite

A hotel room with a large bed, a city view, and a blue leaf design on the wall.

Mountain View, 1 Bedroom Mobility Accessible Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View, Hearing Accessible Room, 1 King

Room

Ocean View, Hearing Accessible Room, 1 King

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View, 1 Bedroom Hearing Accessible Suite

A hotel room with a large bed, a city view, and a blue leaf design on the wall.

Mountain View, 1 Bedroom Hearing Accessible Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Kaiului Penthouse 2 Bedroom Ocean View Residential Suite, Kitchen

A modern hotel room with a large bed, a TV on a wooden dresser, and a city view through large windows.

Kaiului Penthouse 2 Bedroom Ocean View Residential Suite, Kitchen

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About the area

Honolulu

A luxury stay in Honolulu awaits you at Renaissance Honolulu Hotel & Spa. Within steps you'll find Ala Moana Center and Hawaii Convention Center within a 15-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering at Nami Spa can include deep-tissue massages and facials along with access to the sauna and steam room. The restaurant, SERA, serves local cuisine and is open for breakfast, lunch and dinner. Sway Poolside Bar is the hotel's own bar. Enjoy access to 2 hot tubs along with a gym and a steam room. 8819 square feet (819 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of a free beach shuttle. .With a stay at this 4.5-property class Ala Moana hotel, you'll be 2.5 km (1.6 mi) from Royal Hawaiian Center and 2.5 km (1.6 mi) from Waikiki Beach Walk.

What's nearby

  • Ala Moana Center - 1 min walk - 0.1 km
  • Hawaii Convention Center - 10 min walk - 0.9 km
  • Magic Island - 12 min walk - 1.0 km
  • Ala Moana Beach Park - 14 min walk - 1.2 km
  • Waikiki Beach Walk - 4 min drive - 2.7 km

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 19 min drive

Restaurants

  • ‪L&L Hawaiian Barbecue - ‬3 min walk
  • ‪Okdongsik - ‬1 min walk
  • ‪Sera - ‬1 min walk
  • ‪Manichi Ramen - ‬4 min walk
  • ‪Pandora Cafe - ‬4 min walk

About this property

Renaissance Honolulu Hotel & Spa

Renaissance Honolulu Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a steam room and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 8819 square feet (819 square metres) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at the luxury Renaissance Honolulu Hotel & Spa. For a fee, parking is available.

This 4.5-star Honolulu hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 39 levels
  • 2 bars or lounges
  • Conference rooms
  • 8819 sq ft of conference space
  • 819 sq. m of conference space
  • Built in 2024
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Renaissance Honolulu Hotel & Spa offers 299 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and hairdryers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Nami Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Secured, covered valet parking on site (USD 59 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 5 to 50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Paris Baguette
  • SERA
  • Sway Poolside Bar

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,819 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 39 floors
  • Built in 2024
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 59.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 per person
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night
  • Spa fee: USD 35 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Honolulu & Spa
Renaissance Honolulu Hotel Spa
Renaissance Honolulu Hotel & Spa Hotel
Renaissance Honolulu Hotel & Spa HONOLULU
Renaissance Honolulu Hotel & Spa Hotel HONOLULU

Frequently asked questions

What is the cancellation policy at Renaissance Honolulu Hotel & Spa?

Renaissance Honolulu Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Honolulu Hotel & Spa?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Renaissance Honolulu Hotel & Spa on 14 Nov 2026 start from AU$421, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Honolulu Hotel & Spa?

Yep, Renaissance Honolulu Hotel & Spa has secured covered valet parking with in/out privileges for USD 59 per day.

Are there any beaches close to Renaissance Honolulu Hotel & Spa?

Yep, Renaissance Honolulu Hotel & Spa is a short 13-minute walk from Ala Moana Beach Park. Fun beach activities include surfing, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Renaissance Honolulu Hotel & Spa?

Yep, Nami Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like facials and deep-tissue massages.

Does Renaissance Honolulu Hotel & Spa have a pool?

Renaissance Honolulu Hotel & Spa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Renaissance Honolulu Hotel & Spa?

Renaissance Honolulu Hotel & Spa features 2 outdoor pools, 2 hot tubs and free pool cabanas. All guestrooms come with deep soaking tubs, premium bedding and espresso makers.

What makes Renaissance Honolulu Hotel & Spa a romantic place to stay?

Couples spa treatments and a champagne service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Renaissance Honolulu Hotel & Spa.

Is Renaissance Honolulu Hotel & Spa family-friendly?

You bet! With amenities such as children's meals and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Honolulu Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Renaissance Honolulu Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Renaissance Honolulu Hotel & Spa serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Renaissance Honolulu Hotel & Spa?

No, Renaissance Honolulu Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Honolulu Hotel & Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Honolulu Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Renaissance Honolulu Hotel & Spa?

No, pets are not allowed.

Renaissance Honolulu Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 558 reviews
Rating 8 - Good. 95 out of 558 reviews
Rating 6 - Okay. 64 out of 558 reviews
Rating 4 - Poor. 24 out of 558 reviews
Rating 2 - Terrible. 27 out of 558 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views and location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities especially the fitness center
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very very clean the staff was sooooo helpful & amazing wI would definitely come back & stay again & recommend my friends & family and the front desk gentleman Kainoa O was omg so polite & helpful
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and exactly like the pictures!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location outside of Waikiki, friendly and helpful staff.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the center of anything , but valet is really busy other then that it was perfect
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit expensive. Service is good . I recommend to find a hotel in Waikiki area or near Waikiki beach as all the hype is happening there.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and staff very helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a grea stay in overall.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service
They are getting expensive and everything is charge, not good for travellers anymore
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, within walking distance from lots of places. The Magic Island Lagoon was a great place to swim. The mall right across the street has lots of neat places to eat.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean hotel. Nice big room and bathroom. Excellent restaurant and staff. Highly recommended.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly. The hotel has a great location, spacious rooms and it is quiet.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at this hotel! It was quiet, clean and good location. Note there is no self parking. The only challenge is to find the small driveway entrance to the hotel. It’s the only access point to the hotel if you are driving. Walking distance from Ala Moana shopping, Walmart and Sam’s Club. No craziness of Waikiki.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very helpful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family likes the location very much! It is close to Ala Moana Mall and it is very convenient to get to Waikiki. We also have a rental car so we went to different beaches and drove around the island. At night, we swam in the pool and soaked in the hot tub. We got the partial ocean view room and it was spacious and comfortable for the family of four. Staff members are very friendly. The front desk staff Shawn from Kentucky was particularly helpful as well as other staff members. Thank you and we will definitely come back to this hotel.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great location and wonderful room!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel in a great location, the staff were always smiling and ready to help. Sky Bar was always somewhere nice to sit outside, situated on the 8th Floor. The restaurant (Sera) offered tasty food, well presented with friendly waitress and bar staff.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, close to everything in Honolulu and the amenities were top tier
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were amazing and so helpful, pool deck was pretty.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, cleaned the room everyday , had washer and dryer , staff very friendly and nice very help.
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ok, the service for valet was very very slow. Called the front desk many times and no answer from the front desk.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destination fee of $50, and credit of $25 to food and beverages, or other souvenir does not make any sense. Staff were very helpful, Sera restaurant was very good.
Stayed 3 nights in May 2026

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