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4.4 out of 5

"The hotel needs money spent on it to continue to charge 4 star prices. The dishwasher didn’t work, the bathroom was old and tired. Our balcony door d ... " More

By a verified traveller on Mon 08 Aug 2022

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Hotel Description

At Ramada Hervey Bay you'll be within just a 10-minute stroll of Great Sandy Straits Marina and Great Sandy Strait. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

The restaurant, Smokey Joes Cafe, serves local and international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, spa tub, and pool loungers. Business amenities include a meeting room and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 9 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Urangan hotel include Reefworld Aquarium and Urangan Pier.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$196* Per night/room 14 Aug. - 15 Aug.

Studio - Unserviced

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom - Unserviced

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ramada Hervey Bay ratings based on 451 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ramada Hervey Bay

Everyone (275) Couples (106) Family (61)
3 out of 5
The hotel needs money spent on it to continue to charge 4 star prices. The dishwasher didn’t work, the bathroom was old and tired. Our balcony door didn’t lock. It was close to the harbour which was why we were there. The staff were friendly.

Posted by on 8 Aug. 2022

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Comment from Hotel Management

9 Aug. 2022 by Ramada

Thank you for your kind feedback. The mentioned comments have been passed onto management and we are glad you enjoyed your stay. Kind regards,

4 out of 5
Very friendly staff and pool looks amazing

Posted by on 14 Jul. 2022

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Comment from Hotel Management

17 Jul. 2022 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

5 out of 5
Nice place to stay very clean

Posted by on 12 Jul. 2022

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Comment from Hotel Management

17 Jul. 2022 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

3 out of 5
Property was clearly needing some love. Water damage in bathroom, which I would have overlooked due to design flaw but for the dead cockroach as I walked in the door, and the extreme musty smell. The lamshades were both dusty and beginning to mold. Had this room been a bit cheaper I might have cared less but the very next night I stayed at a lovely motel that was both much smaller, and cheaper, with less amenities in room but I much preferred it

Posted by on 2 Jul. 2022

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Comment from Hotel Management

3 Jul. 2022 by Ramada

Thank you for your feedback If you could let us know the room number you stayed in so we can address all your concerns

5 out of 5
Great accommodation nice and clean.

Posted by on 1 Jul. 2022

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Comment from Hotel Management

3 Jul. 2022 by Ramada

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards

3 out of 5
Cleaning not up too scratch pretty disgusting everything else ok. This place needs to upgrade there luggage carrier's

Posted by on 29 Jun. 2022

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Comment from Hotel Management

29 Jun. 2022 by Ramada

Thank you for your feedback, we have taken into account what you have said and this has been passed onto management.

5 out of 5
Excellent stay! Staff are friendly and helpful. Room is very comfortable. Walking distance to Marina for restaurants.

Posted by on 23 Jun. 2022

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Comment from Hotel Management

24 Jun. 2022 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

4 out of 5
Good location with undercover parking. On site restaurant had excellent and well priced breakfast

Posted by on 21 Jun. 2022

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Comment from Hotel Management

22 Jun. 2022 by Ramada

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

4 out of 5
Walking distance to restaurants. Very clean and friendly. Would stay here again.

Posted by on 27 May 2022

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Comment from Hotel Management

10 Jun. 2022 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

5 out of 5
Great accommodation but the biggest plus was the gentleman behind the counter. Friendly, engaging and nothing was a problem.

Posted by on 15 May 2022

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Comment from Hotel Management

16 May 2022 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

Property Features

Ramada Hervey Bay offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a meeting room and limo/town car service. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Ramada Hervey Bay. Free self parking is available. This 4-star Hervey Bay hotel is smoke free.

  • 86 guestrooms or units
  • 2 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ramada Hervey Bay offers 86 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Hervey Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.

Smokey Joes Cafe - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 6 AM - 9 PM
  • Sunday - Sunday: 7 AM - 7 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 6 AM - 9 PM
  • Sunday - Sunday: 7 AM - 7 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 for adults and AUD 10 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hervey Bay Ramada
  • Ramada Hervey Bay
  • Ramada Hotel Hervey Bay
  • The Ramada Hotel Hervey Bay
  • The Ramada Resort Hervey Bay, Fraser Coast
  • Ramada Hervey Bay Hotel Urangan
  • Ramada Hervey Bay Hotel
  • Ramada Hervey Bay Urangan
  • Ramada Hervey Bay Hotel
  • Ramada Hervey Bay Urangan
  • Ramada Hervey Bay Hotel Urangan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.