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 Hervey Bay •1 Room
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Ramada Hervey Bay

4-star property
627 Charlton Esplanade, Urangan, QLD 1800 796 370
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4.4 out of 5
Excellent!
See all 422 wotif Reviews

"Really comfy bed and pillows. Pool was delightful and the bar staff helpful and attentive. Didn't try the food, but it seemed reasonable. We had a tru ... " More

By a verified traveller on Mon 18 Oct 2021

Points Of Interest

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Hotel Description

At Ramada Hervey Bay you'll be within just a 10-minute stroll of Great Sandy Straits Marina and Great Sandy Strait. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

All 86 rooms feature flat-screen TVs with digital channels, and you can enjoy coffee/tea makers, free local calls, and safes. Minibars provide refreshments, and room service makes dining in an option. Premium bedding and free toiletries are nice touches to enhance your stay. Hair dryers, irons/ironing boards, and desks are also available.

The restaurant, Smokey Joes Cafe, serves local and international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, spa tub, and pool loungers. Business amenities include a meeting room and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 9 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Urangan hotel include Reefworld Aquarium and Urangan Pier.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$160* Per night/room 24 Oct. - 25 Oct.

Studio - Unserviced

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom - Unserviced

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ramada Hervey Bay ratings based on 422 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ramada Hervey Bay

Everyone (282) Couples (83) Family (54)
5 out of 5
Really comfy bed and pillows. Pool was delightful and the bar staff helpful and attentive. Didn't try the food, but it seemed reasonable. We had a truly relaxing weekend. Thanks for the stay

Posted by on 18 Oct. 2021

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5 out of 5
I like that it is within walking distance of the harbour.

Posted by on 10 Oct. 2021

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Comment from Hotel Management

10 Oct. 2021 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

4 out of 5
Location

Posted by on 2 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

5 out of 5
Great family stay

Posted by on 29 Sep. 2021

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Comment from Hotel Management

30 Sep. 2021 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

4 out of 5
The property was located close to attractions I wanted to visit. Staff were very friendly and helpful.

Posted by on 27 Sep. 2021

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Comment from Hotel Management

27 Sep. 2021 by Ramada

Thank you for your kind review

3 out of 5
Great location. Great pool area. Couple things though. The check in was farcical but fortunately the lady behind the counter and I kept our cool and sorted it out. Surprised there was no fridge in the room. If there was then I couldn’t find it. Also surprised there wasn’t any green tea. Having said all that I would go back there again. I’ll just bring my own tea bags. 😁

Posted by on 19 Sep. 2021

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Comment from Hotel Management

20 Sep. 2021 by Ramada

Thank you for your feedback, we have taken into account what you have said and this has been passed onto management.All our rooms have fridges. In the hotel rooms they are in the cupboard under the TV. We do hope you enjoyed your stay otherwise. Kind regards,

4 out of 5
Ideal location for whale watchers. Only a ten minute walk to the marina.

Posted by on 19 Sep. 2021

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Comment from Hotel Management

19 Sep. 2021 by Kyra

Thank you for your kind feedback and we are glad you enjoyed your stay. Kind regards,

5 out of 5
Lovely and clean and reception ladies were beautiful and friendly

Posted by on 18 Sep. 2021

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Comment from Hotel Management

18 Sep. 2021 by JASMINE

Thank you for your kind review :) We hope you enjoy your stay with us at Ramada.

5 out of 5
Restaurant Food to improve As well as service Paid but skip desert because have had waited for 30 minutes

Posted by on 6 Sep. 2021

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Comment from Hotel Management

9 Sep. 2021 by Kyra

Thank you for your feedback, we have taken into account what you have said and this has been passed onto management. We do hope you enjoyed your stay otherwise. Kind regards,

5 out of 5
Close to harbour. Friendly staff, lovely rooms.

Posted by on 29 Aug. 2021

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Comment from Hotel Management

30 Aug. 2021 by Ramada

Thank you for your kind review. We hope to see you again soon.

About the Ramada Hervey Bay

Location 627 Charlton Esplanade, Urangan, QLD 4655

Property Features

Ramada Hervey Bay offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a meeting room and limo/town car service. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Ramada Hervey Bay. Free self parking is available. This 4-star Hervey Bay hotel is smoke free.

  • 86 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ramada Hervey Bay offers 86 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Hervey Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9 AM.

Smokey Joes Cafe - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 6 AM - 9 PM
  • Sunday - Sunday: 7 AM - 7 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 6 AM - 9 PM
  • Sunday - Sunday: 7 AM - 7 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hervey Bay Ramada
  • Ramada Hervey Bay
  • Ramada Hotel Hervey Bay
  • The Ramada Hotel Hervey Bay
  • The Ramada Resort Hervey Bay, Fraser Coast
  • Ramada Hervey Bay Hotel Urangan
  • Ramada Hervey Bay Hotel
  • Ramada Hervey Bay Urangan
  • Ramada Hervey Bay Hotel
  • Ramada Hervey Bay Urangan
  • Ramada Hervey Bay Hotel Urangan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.