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4.4 out of 5

"Office hours reception - its 2022 people " More

By a verified traveller on Sun 03 Jul 2022

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Hotel Description

A family-friendly stay in Hervey Bay awaits you at Ingenia Holidays Hervey Bay. You'll be 1.8 km (1.1 mi) from Shelly Beach and 2.1 km (1.3 mi) from Urangan Central Shopping Centre. Highlights at this holiday park include 4 outdoor swimming pools, and in-room kitchens and free Internet.

You can enjoy balconies or patios, flat-screen TVs, and coffee/tea makers, featured in all 24 accommodations. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Housekeeping is available on request.

Enjoy the spa tub, kids' swimming pool, and pool loungers as well as access to a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of a shopping center shuttle.

With a stay at this 3-star Torquay holiday park, you'll be 2.3 km (1.4 mi) from Hervey Bay Botanic Garden and 2.6 km (1.6 mi) from Urangan Pier.

Basic Cabin, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$131* Per night/room 12 Sep. - 13 Sep.

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Cabin, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Cabin, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio (Unit - Single Bunks)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ingenia Holidays Hervey Bay ratings based on 238 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ingenia Holidays Hervey Bay

Everyone (107) Couples (53) Family (78)
3 out of 5
Office hours reception - its 2022 people

Posted by on 3 Jul. 2022

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13 Jul. 2022 by Lauren

Hi David, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are sorry to hear that we missed the mark on a few things during your stay with us. We have also taken your feedback on board and have passed it on to our park manager to review. Warm Regards, Lauren

4 out of 5
Comfortable for a family!

Posted by on 22 Jun. 2022

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24 Jun. 2022 by Lauren

Hi Katherine, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

3 out of 5
Wotif needs to explain that the cabins may have private toilets but they are outside the cabins . Not good when you have to step out in the middle of the night down a step and with uneven ground . This was the only disappointing thing

Posted by on 24 May 2022

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13 Jun. 2022 by Lauren

Hi Carol, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are sorry to hear that we missed the mark on a few things during your stay with us. We have also taken your feedback on board and have passed it on to our park manager. Warm Regards, Lauren

5 out of 5
Great value. Super friendly and helpful staff. Very quiet and safe.

Posted by on 15 May 2022

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Comment from Hotel Management

31 May 2022 by Lauren

Hi Danielle, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

5 out of 5
Enjoyed our stay

Posted by on 4 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Lauren

Hi Ainslie, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Happy Easter 🐇 Warm Regards, Lauren

4 out of 5
Bed was comfortable, quiet area and cabin a good size

Posted by on 29 Jan. 2022

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Comment from Hotel Management

31 Jan. 2022 by Lauren

Hi Deborah, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

4 out of 5
It was a pleasant place to stay for 2 nights. Facility was clean and tidy. Only thing was there was no washing machine in the cabine but they had on site and to use you had to pay

Posted by on 12 Jan. 2022

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Comment from Hotel Management

14 Jan. 2022 by Lauren

Hi Shereen, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

5 out of 5
Good cabins. Plenty of free parking. Was nice and quiet whilst we were there. Close to everything.

Posted by on 20 Dec. 2021

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Comment from Hotel Management

21 Dec. 2021 by Lauren

Hi Shane, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

5 out of 5
We have been going for the last 2 years and it’s always so nice to call it home for a week Great for kids

Posted by on 17 Dec. 2021

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Comment from Hotel Management

20 Dec. 2021 by Lauren

Hi Jessica, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

4 out of 5
It suited our needs for a short stay-over.

Posted by on 23 Nov. 2021

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Comment from Hotel Management

24 Nov. 2021 by Lauren

Hi Cecily, Thank you for taking the time to provide us with your feedback after your recent stay at Hervey Bay. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

About the Ingenia Holidays Hervey Bay

Location 105 Truro Street, Torquay, QLD 4655

Property Features

As a guest of Ingenia Holidays Hervey Bay, you'll find 4 outdoor swimming pools, a spa tub, and a children's pool. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, barbecue grills, and a garden are also featured at the family-friendly Ingenia Holidays Hervey Bay. Self parking is free. This 3-star Hervey Bay holiday park is smoke free.

  • 1 floor
  • 24 guestrooms or units
  • 24 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Property shuttles: Shopping center shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Ingenia Holidays Hervey Bay offers 24 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies or patios. Accommodations at this 3-star holiday park have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Hervey Bay holiday park provides complimentary wired Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

  • In-room kitchen
  • Private balcony or patio
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 6:00 PM
  • Sunday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 6:00 PM
  • Sunday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Ingenia Holidays Hervey Bay Cabin Torquay
  • Happy Wanderer Village Campground
  • Happy Wanderer Village Campground Torquay
  • Happy Wanderer Village Torquay
  • Ingenia Holidays Hervey Bay Campground
  • Ingenia Holidays Hervey Bay Cabin
  • Ingenia Holidays Hervey Bay Torquay
  • Happy Wanderer Village
  • Ingenia Holidays Hervey Bay Torquay
  • Ingenia Holidays Hervey Bay Holiday Park
  • Ingenia Holidays Hervey Bay Holiday Park Torquay
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.