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Hotel Description

A luxury stay in the heart of Hervey Bay awaits you at Oaks Hervey Bay Resort and Spa. Within a 5-minute stroll you'll find Urangan Pier and Reefworld Aquarium within a 15-minute walk. Highlights at this beach aparthotel include 2 outdoor swimming pools, 2 coffee shops/cafes, and a full-service spa.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a private spa tub, a washer/dryer, and free WiFi. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include a jetted tub and free toiletries. A furnished balcony or patio, a living room, and a separate tub and shower are also available. Weekly housekeeping is available.

A day of pampering at Mineral Earth can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and spa tub. The bistro, Bayswater Bistro, is open for lunch and dinner. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym, sauna, kids' swimming pool, and pool loungers. 11 square feet (1 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Urangan aparthotel include Hervey Bay Botanic Garden and Great Sandy Straits Marina.

Apartment, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$220* Per night/room 30 Aug. - 31 Aug.

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Penthouse, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Pool View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Premier Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Hervey Bay Resort and Spa ratings based on 886 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Hervey Bay Resort and Spa

Everyone (418) Couples (311) Business (2) Family (152)
4 out of 5
Great view from room, sitting on the balcony reading was perfect. Could walk to pier, close to whale watching and when we went to K'gari (Fraser Island) they had our car in the carpark for the 5 days. Thank you.

Posted by on 8 Aug. 2022

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Comment from Hotel Management

10 Aug. 2022 by The Oaks Team Hervey Bay

Dear Lyn Many thanks for your wonderful review of your recent stay with us at Oaks Hervey Bay Resort & Spa - we really appreciate your lovely feedback. Kind regards

5 out of 5
Great accommodation and friendly staff.

Posted by on 21 Jul. 2022

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Comment from Hotel Management

29 Jul. 2022 by The Oaks Hervey Bay Team

Dear Carina, Thank you for your feedback. We appreciate you taking the time to let us know we are doing great.

4 out of 5
Very close to the pier.

Posted by on 11 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by The Oaks Team Hervey Bay

Hello Christine Many thanks for your fabulous review of your recent stay with us at Oaks Hervey Bay Resort & Spa - your very kind praise and feedback is greatly appreciated by all the team. Kind regards

4 out of 5
Fantastic location for a break

Posted by on 26 May 2022

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Comment from Hotel Management

3 Jun. 2022 by The Oaks Team Hervey Bay

Dear Kathryn Thank you so much for your fabulous review and feedback regarding your recent stay at Oaks Hervey Bay Resort & Spa - we hope to be able to welcome you back for a future visit very soon. Kind regards

2 out of 5

Posted by on 10 May 2022

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5 out of 5

Posted by on 6 May 2022

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5 out of 5
Beautiful position, close to everything. Great dining options. Wonderful views and great walking. Units are very clean and well maintained and offer everything you need for a wonderful holiday.

Posted by on 23 Apr. 2022

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Comment from Hotel Management

5 May 2022 by The Oaks Team Hervey Bay

Dear Julie Thank you so much for your fabulous review of Oaks Hervey Bay Resort & Spa - we really appreciate such wonderful feedback. We hope to be able to welcome you back for a return visit very soon. Kind regards

4 out of 5
The bedding was superb and offered a very restful nights sleep. Ocean view room? Well not a lot of ocean view but pleasant from the balcony. There must be an easier way to leave instructions for guests. So many signs everywhere in the room which wasn't conducive to a feeling of "home away from home". Booking experience was horrendous which didn't make for an exceptional experience.

Posted by on 10 Apr. 2022

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Comment from Hotel Management

11 Apr. 2022 by The Oaks Team

Hi Laurene Thank you for your lovely review of your recent stay with us at Oaks Hervey Bay Resort & Spa - we read, and appreciate all our guest feedback, so thank you for taking the time. For your booking experience, we would always recommend booking directly with us so we can be sure to take care of special requests and instructions. We hope to be able to welcome you back for a return visit very soon. Kind regards

5 out of 5
Large room, comfy bed, great pools ( 1 x heated ) good dining close by. Fronts onto esplanade.

Posted by on 9 Apr. 2022

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Comment from Hotel Management

10 Apr. 2022 by The Oaks Reception Team

Hi Blayne, Thank you for your wonderful review of Oaks Resort & Spa Hervey Bay. We are pleased you enjoyed your stay and hope to be able to welcome you back for a future stay. Kind Regards, The Oaks Reception Team

5 out of 5

Posted by on 22 Mar. 2022

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About the Oaks Hervey Bay Resort and Spa

Location 569 Charlton Esplanade, Urangan, QLD 4655

Property Features

Oaks Hervey Bay Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the luxury Oaks Hervey Bay Resort and Spa. Free self parking is available. This 4.5-star Hervey Bay aparthotel is smoke free.

  • 72 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 2007
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Oaks Hervey Bay Resort and Spa offers 72 air-conditioned accommodations with private spa tubs and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. 42-inch flat-screen televisions come with satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Hervey Bay aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • Private hot tub
  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Living room
  • Jetted tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • First-run movies
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Salt Cafe - This café serves breakfast and lunch.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 9:00 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 9:00 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Children stay free
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Pier
  • Oaks Resort Hervey Bay Urangan
  • Peppers Pier Resort Urangan
  • Peppers Pier Urangan
  • Oceans Resort & Spa Hervey Bay, Australia - Urangan
  • Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
  • Oceans Resort Urangan
  • Oceans Urangan
  • Oaks Resort Hervey Bay
  • Oaks Hervey Bay Urangan
  • Oaks Hervey Bay
  • Oaks Resort Hervey Urangan
  • Oaks Hervey Bay Resort Spa
  • Oaks Resort Spa Hervey Bay
  • Oaks Hervey Bay Spa Urangan
  • Oaks Hervey Bay Resort and Spa Urangan
  • Oaks Hervey Bay Resort and Spa Aparthotel
  • Oaks Hervey Bay Resort and Spa Aparthotel Urangan
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.