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4.4 out of 5

"We loved our stay! Our Villa was lovely and clean and had everything we needed other than iron and ironing board. The only issue we had was the intern ... " More

By a verified traveller on Sun 05 Mar 2023

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Hotel Description

At Tasman Holiday Parks - Torquay Palms you'll be within a 20-minute stroll of Esplanade and Shelly Beach. Highlights at this Art Deco holiday park include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy flat-screen TVs, coffee/tea makers, and ceiling fans, featured in all 11 accommodations. Kitchenettes, microwaves, and hair dryers are also available. Housekeeping is not available.

This holiday park has free WiFi in public areas, a terrace, and a garden. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of free self parking.

With a stay at this Torquay holiday park, you'll be 2.5 km (1.5 mi) from Urangan Central Shopping Centre and 2.7 km (1.6 mi) from Hervey Bay Botanic Garden.

Luxury Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Value Villa

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Villa, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Tasman Holiday Parks - Torquay Palms ratings based on 111 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tasman Holiday Parks - Torquay Palms

Everyone (54) Couples (24) Family (34)
5 out of 5
We loved our stay! Our Villa was lovely and clean and had everything we needed other than iron and ironing board. The only issue we had was the internet. Had trouble connecting and then dropping out. We’ll definitely come again. Thank you!

Posted by on 5 Mar. 2023

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4 out of 5
Only stayed for one night.

Posted by on 21 Jul. 2022

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Comment from Hotel Management

22 Jul. 2022 by Palms

Thank you Mark

5 out of 5

Posted by on 5 Jan. 2022

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5 out of 5
Very lovely room. Clean and comfortable. Didn't need a thing.

Posted by on 1 Nov. 2021

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Comment from Hotel Management

1 Nov. 2021 by nic

Thank you for your review, hope to see you back soon.

5 out of 5

Posted by on 16 Sep. 2020

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Comment from Hotel Management

20 Sep. 2020 by Palms Manager

Thank you

5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Nicole - Manager

thank you.

4 out of 5
The villa was private and quiet. Loved the roller door at the front allowing us to leave surf boards on top of the car.

Posted by on 2 Nov. 2019

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Comment from Hotel Management

2 Nov. 2019 by Nicole - Manager

Thank you for leaving this review.

5 out of 5
This was the most perfect stay. The staff were amazing and even booked tours for us. The room was beautiful and clean. The bed was comfortable.The grounds are just lovely and the park is nice and quiet. Could not have asked for a better stay. Thank you Nicole and Russell.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Nicole - Manager

Reviews are important to us. Thank you for taking the time to leave such a lovely review.

5 out of 5
Spacious cabin with good amenities. Appreciated the quiet corner we were allocated. Great customer service.

Posted by on 24 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Nicole - Manager

Thank you for taking the time to leave this nice review.

5 out of 5
Beautifully presented, very inviting villa. Well styled.

Posted by on 20 Sep. 2019

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Comment from Hotel Management

21 Sep. 2019 by Nicole - Manager

Reviews are important to us, so thank you for taking the time to leave such a nice one.

About the The Palms Hervey Bay

Location 67 Truro Street, Torquay, QLD 4655

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Tasman Holiday Parks - Torquay Palms. Self parking is free. Smoking is allowed in designated areas at this Art Deco Hervey Bay holiday park (fines may apply for smoking in non-smoking areas).

  • 11 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tasman Holiday Parks - Torquay Palms offers 11 air-conditioned accommodations with coffee/tea makers and hair dryers. Kitchenettes offer microwaves and cookware/dishes/utensils. Bathrooms include showers. This Hervey Bay holiday park provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • In-room kitchenette
  • Flat-screen television
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Hair dryer
  • Air conditioning
  • Ceiling fan

Nearby Activities

Recreational amenities at the holiday park include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 5:30 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Palms Caravan Park Torquay
  • Palms Hervey Bay Campsite Torquay
  • Palms Torquay
  • Palms Caravan Park Hervey Bay/Torquay, Australia
  • Palms Hervey Bay Campground
  • Palms Hervey Bay
  • The Palms Hervey Bay Torquay Australia
  • Palms Hervey Bay Campsite
  • Palms Hervey Bay Torquay
  • The Palms Hervey Bay Torquay
  • The Palms Hervey Bay
  • Tasman Parks Torquay Palms
  • Tasman Holiday Parks - Torquay Palms Torquay
  • Tasman Holiday Parks - Torquay Palms Holiday park
  • Tasman Holiday Parks - Torquay Palms Holiday park Torquay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.