Each apartment is individually decorated and features a TV with a DVD player, along with a patio, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. Weekly housekeeping is available.
This smoke-free aparthotel offers free WiFi in public areas, a library, and a terrace. Added amenities include laundry facilities, a garden, and barbecue grills. There's also free self parking, along with the convenience of an airport shuttle.
Places within a 30-minute walk of this 3.5-star Urangan aparthotel include Reefworld Aquarium and Great Sandy Straits Marina.
31 Aug. 2021 by Deb - Manager
Hi Vicki We appreciate you taking the time to leave us a review. It certainly is a peaceful place and handy to lots of the local cafes, shops and the beach. Yes - sometimes less technology is a good thing lol, but phone and wifi access is Hervey Bay is not always great. I believe Telstra are currently working on upgrades in the area.
25 Aug. 2021 by Deb -Manager
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We will pass on your comments to our housekeeping team as well.
31 Jul. 2021 by Deb - Manager
Thank you for a lovely review. We really appreciate you taking the time. It is a lovely quiet spot to get away form the world for a few days.
13 Jul. 2021 by Deb
Thank you for leaving us a great score for your stay with us.
13 Jul. 2021 by Deb
Thank you for a lovely review and rating. We appreciate you taking the time.
15 Jun. 2021 by Deb
Thank you very much for taking the time and leaving a review for us. We really appreciate it and we are so happy to hear you enjoyed your visit with us.
10 Apr. 2021 by Deb
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. If you could please contact us to let us know which room you stayed in (its difficult to work it out with an anon review) we can certainly send your comments on to the owners. (I'm pretty sure I can guess which one it was though).
16 Mar. 2021 by Deb
Thank you for your review. We have done a bit of checking and for some reason google maps has changed the location of the property from the Shell Street entrance to the reception office. We are trying to have that reversed. We are glad you enjoyed your stay with us and we hope to see you again in the future.
As a guest of Sanctuary Lakes Fauna Retreat, you'll find an outdoor pool, a library, and a terrace. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at Sanctuary Lakes Fauna Retreat. Self parking is free. This 3.5-star Hervey Bay aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with DVD players and hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Hervey Bay aparthotel provides complimentary wireless Internet access. Housekeeping is provided weekly.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.