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4.6 out of 5

"Very good service. Room was large but very outdated. Lots of small things needing attention such as aircon and cupboard doors. Had to take battery out ... " More

By a verified traveller on Wed 23 Mar 2022

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Hotel Description

At Bay Hideaway Resort, you'll be connected to a shopping center and 1.1 km (0.7 mi) from Hervey Bay Golf and Country Club. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washing machines.

You can enjoy a flat-screen TV with satellite channels, and each apartment features free wired Internet, a separate tub and shower, and a ceiling fan. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead. A hair dryer, an iron/ironing board, and a phone are also available. Weekly housekeeping is available.

This smoke-free apartment building offers barbecue grills, express check-in, and tour/ticket assistance. There's also the convenience of free self parking.

With a stay at this 4-star Eli Waters property, you'll be 2.2 km (1.4 mi) from Stockland Hervey Bay Shopping Centre and 2.5 km (1.6 mi) from Fraser Coast Cultural Centre.

Three Bedroom Townhouse

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Bedroom Townhouse with Two Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Townhouse

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Townhome, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Bay Hideaway Resort ratings based on 56 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bay Hideaway Resort

Everyone (20) Couples (9) Family (29)
4 out of 5
Very good service. Room was large but very outdated. Lots of small things needing attention such as aircon and cupboard doors. Had to take battery out of smoke alarm as it started beeping late at night. Manager was very attentive throughout our short stay.

Posted by on 23 Mar. 2022

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Comment from Hotel Management

23 Mar. 2022 by Christina and Gary

Thank you very much. we will pay attention small things. Welcome you come back.

5 out of 5
Property was perfect for our stay. Lounge air conditioning wasn't too cold.

Posted by on 5 Dec. 2021

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5 out of 5

Posted by on 9 Nov. 2021

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4 out of 5
Clean comfortable room and amenities. Nice clean pool

Posted by on 24 Apr. 2021

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5 out of 5
Great facilities and friendly helpful staff.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Gary and Christina

Thank you very much. you always welcome.

5 out of 5
Really impressed with all aspects of the place. Lots of space and very clean.

Posted by on 20 Jan. 2021

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Comment from Hotel Management

20 Jan. 2021 by Gary and Christina

Thank you for your review. Hope to see you again.

5 out of 5
Very Clean self contained apartment,friendly on site management.

Posted by on 30 Nov. 2020

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Comment from Hotel Management

1 Dec. 2020 by Gary and Christina

Thank you very much. you are always welcome!

5 out of 5
We really enjoyed the fact that it was quiet and very close and handy to everything

Posted by on 24 Nov. 2020

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Comment from Hotel Management

1 Dec. 2020 by Gary and Christina

Thank you very much. you are always welcome!

5 out of 5
Absolutely wonderful place Clean, spacious and the staff are very warm and friendly

Posted by , from Brisbane on 25 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Gary and Christina

Thanks a lot. You are always welcome !

4 out of 5
Spacious, everything you need in a little apartment.

Posted by on 23 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Gary and Christina

Thanks a lot. you are always welcome !

Property Features

As a guest of Bay Hideaway Resort, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. The front desk is open around the clock. Free self parking is available. This 4-star Hervey Bay apartment is smoke free.

  • 64 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Kitchen
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Bay Hideaway Resort offers 64 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Guests can surf the web using the complimentary wired Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer
  • Separate bedroom
  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Private entrance
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Hideaway Resort Eli Waters
  • Bay Hideaway Resort
  • Bay Hideaway Eli Waters
  • Bay Hideaway
  • Bay Hideaway Resort Apartment
  • Bay Hideaway Resort Eli Waters
  • Bay Hideaway Resort Apartment Eli Waters

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Bay Hideaway Resort.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.