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4.5 out of 5

"View is spectacular, room was spacious and comfortable, best rump steak I remember having. Unfortunately, the gardens are tired and need some TLC. " More

By a verified traveller on Wed 03 Jan 2018

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Hotel Description

At Eagle Heights Mountain Hotel you'll be within a 5-minute walk of Tamborine National Park Cedar Creek Section and 2.8 km (1.7 mi) from Tamborine National Park Joalah Section. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

Flat-screen TVs with DVD players are featured in all 20 rooms, and you can enjoy balconies, coffee/tea makers, and ceiling fans. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Additionally, hair dryers, irons/ironing boards, and desks are available.

At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Continental breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this 3.5-star Wongawallan hotel include Warner Bros. Movie World and Wet'n'Wild Gold Coast.

Deluxe Accessible Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Spa Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe King Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bridal Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Eagle Heights Mountain Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eagle Heights Mountain Hotel

Everyone (4)
4 out of 5

Nice Hotel, fantastic location.

Pros: Location and view.
Cons: The gardens really need to be updated.
Location: Waterfalls, Gallery Walk and rainforests.
View is spectacular, room was spacious and comfortable, best rump steak I remember having. Unfortunately, the gardens are tired and need some TLC.

Posted by on 3 Jan. 2018

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Comment from Hotel Management

19 Jan. 2018 by Theresa

Thank you for the feedback. We are working on getting the garden back in order. Gardener took a xmas break.

4 out of 5

Fantastic views

The suites are large and the beds very comfortable. The down side is, if you are staying for more than one night the cleaning team do neglect the basics, plus Our room looked clean but dust on the table and chairs imply they hadn't been cleaned for a while. Bar staff are great. Food good too. Would stay again despite its little faults

Posted by on 4 Dec. 2017

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Comment from Hotel Management

11 Dec. 2017 by Reception

Thank you for your comments particularly about the cleaning I will pass this on.

5 out of 5
Cons: Rooms cost same price but one had queen bed and one had king. Should be different rates if not the same features.
Great view and big rooms. Bathrooms very nice and included a spa. Great atmosphere with the outdoor dining area outside.

Posted by , from Loganholme on 3 Dec. 2017

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Comment from Hotel Management

14 Dec. 2017 by Reception

Hello Cassie Thank you for your response, our rooms and rates are depending on if there is a Shower or Spa Bath and shower in your suite. The bed configuration is just to accommodate more people for example weddings and there is an extra charge for more than 2 people in a room. I hope this explains the rates we charge. I will pass your comments to management. Kind Regards Reception

5 out of 5

Amazing Place

This is a wonderful place to relax, unwind and just realize you are in paradise! Clean rooms, and fabulous spa, dtaff so helpful. Don't think twice just go and see for yourself!

Posted by , from Tweed Heads on 23 Nov. 2017

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Comment from Hotel Management

5 Dec. 2017 by Reception

Thank you for yo kind words

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Eagle Heights Mountain Hotel. Self parking is free.

  • 20 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Eagle Heights Mountain Hotel offers 20 accommodations with DVD players and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony
  • In-room dining
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests can enjoy continental breakfast for a fee.

Eagle Heights Mountain Hotel has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 7 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 7 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eagle Heights Mountain Hotel Wongawallan
  • Eagle Heights Mountain Wongawallan
  • Eagle Heights Mountain
  • Eagle Heights Mountain Wongaw
  • Eagle Heights Mountain
  • Eagle Heights Mountain Hotel Hotel
  • Eagle Heights Mountain Hotel Wongawallan
  • Eagle Heights Mountain Hotel Hotel Wongawallan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.