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4.4 out of 5

"Amazing position on the river. We saw platypus in the morning and evening. Borrowed games and books from reception. Swam in pool and walked in the for ... " More

By a verified traveller on Sat 14 Dec 2019

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Hotel Description

At Broken River Mountain Resort you'll be within steps of Eungella National Park and Broken River Platypus Viewing Area. Highlights at this property include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

Free WiFi, balconies or patios, and TVs are featured in all 18 accommodations. Kitchenettes come equipped with refrigerators, microwaves, and stovetops, and room service is also available. Coffee/tea makers, ceiling fans, and hair dryers are also available. Limited housekeeping is available.

At the property's own bar/lounge, you can stop for a drink. Enjoy access to ecotours and a playground. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9:00 AM. There's also the convenience of free self parking.

With a stay at this 3-star Eungella property, you'll be 3.1 km (1.9 mi) from Sky Window Lookout and 5 km (3.1 mi) from Mackay Highlands Great Walk Trailhead.

Standard Studio, Non Smoking, Kitchenette (Platypus Lodge)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$128* Per night/room 6 Oct. - 7 Oct.

Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (Broken River Lodge B)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Studio, Non Smoking, Kitchenette (Echidna Lodge)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (Broken River Lodge A)

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Standard Suite, 1 Bedroom, Non Smoking, Kitchen (Cedar Lodge A)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Non Smoking, Kitchen (Cedar Lodge B)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Broken River Mountain Resort ratings based on 70 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Broken River Mountain Resort

Everyone (34) Couples (27) Family (10)
5 out of 5

Posted by on 1 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Management

Thank you for your rating of excellence we appreciate the feedback.

5 out of 5
Amazing position on the river. We saw platypus in the morning and evening. Borrowed games and books from reception. Swam in pool and walked in the forest. No phone coverage, but free wifi in the restaurant. Great for families. Self-contained too.

Posted by on 14 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Broken River Mountain Resort Management

Thank you for your positive review, Your feedback is important to us, we are so pleased you enjoyed your stay with us and are glad the Platypus were out on show! We look forward to having you stay with us again in the future.

5 out of 5
Our one night stay was comfortable. The studio room was as described in the brochure. It was clean, not modern but adequate for our short stay. The staff were friendly and attentive. The food was wholesome and delicious. Parking was plentiful and spacious. The location was in the heart of the Eungella National Park with plenty of walking trails, short drives to waterways for swimming, boating and fishing and of course only a couple of minutes walk to see the platypus at play.

Posted by on 17 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Broken River Mountain Resort Management

Thank you for taking the time to post a review and give a rating of 5/5. We are glad you enjoyed your stay with us and look forward to having you stay with us again in the future.

5 out of 5
Wonderful property with great staff and activities. Can't recommend more highly. Great family experience!!!!

Posted by on 27 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Broken River Mountain Resort Management

Thank you for taking the time to write a review. We are pleased you thoroughly enjoyed your stay with us and we look forward to having you stay with us again in the future.

5 out of 5

Posted by on 27 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Broken River Mountain Resort Management

Thank you for your rating of excellence. We look forward to having you stay again in the future.

4 out of 5
Excellent lokation mear the platypus. Basic cabins in tropical surroundings. Free shuttle to start of river trail. Nice lobby. You have to pay extra for the internet in cabins and buy wood for the fireplace in the cabin, the nights are cool but there is an electrical heater.

Posted by on 21 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Broken River Mountain Resort Management

Thank you for taking the time to write a review. We are pleased you enjoyed your stay with us and are glad you got to see the Platypus. We look forward to having you stay with us in the future.

3 out of 5

Posted by on 5 Aug. 2019

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5 out of 5
A lovely Cabin set so close to the river. Everything you need is provided and it's a unique setting. Highly recommend this resort.

Posted by on 1 Aug. 2019

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5 out of 5
Great situation and very pleasant staff. Excellent meals at restaurant.

Posted by on 30 Jul. 2019

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4 out of 5

Posted by on 7 Jul. 2019

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About the Broken River Mountain Resort

Location 524 Eungella Dam Road, Eungella, QLD 4757

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and barbecue grills are also featured at the business-friendly Broken River Mountain Resort. Self parking is free. This 3-star Eungella cottage is smoke free.

  • 18 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY)
  • Parking: Free self parking

Room Amenities

Broken River Mountain Resort offers 18 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations at this 3-star cottage have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony or patio
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.

Broken River Mountain Resort has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 8.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 19 for adults, AUD 8 and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 8.0 per stay
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broken River Mountain Resort Eungella
  • Broken River Mountain Resort
  • Broken River Mountain Eungella
  • Broken River Mountain
  • Broken River Mountain Hotel
  • Broken River Mountain Hotel
  • Broken River Mountain Resort Cottage
  • Broken River Mountain Resort Eungella
  • Broken River Mountain Resort Cottage Eungella

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.